Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Gentle Giant Moving Company

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 96% of movers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 92% of movers.A
92

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for long-distance moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.7k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Long-distance moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Long-distance moving” · showing 20

PamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an amazing experience with Gentle Giant. Wilbis and his crew were exceptional! Highly recommend using them for local and long distance moves!!

Paid $5,000+Reasonable priceInterstate movingMoving-related packingLong-distance moving
Nick7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A first-class experience from start to finish - an efficient, knowledgeable sales and moving coordination team, and an amazing moving crew, who were extremely professional, respectful and courteous, and went the extra mile.

Reasonable priceLong-distance moving
Sun-Joo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

On a hot summer day, Alin’s team worked so hard for our moving from MA to CT. It took three days. Alin led the team so well that everything was smooth. His motto is “Everything is possible.” Yes, he made everything possible! Our move involved lots of stairs and heavy book boxes. But no complaints from the team. Ian…

Paid $5,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
MargotLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was our third move with Gentle Giant—this time all the way across the country—and again they did not disappoint! What consistently astonishes me is how kind, professional and efficient (!) their crews are—I don’t know where they find them or how they’re trained. They waste absolutely no time, yet are super…

Paid $5,000+Great priceMoving-related packingOversized-item movingLong-distance moving
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fanntastic experience with packers and movers from start to finish from our one bedroom apartment. They were very efficient and gentle with our belongings.

Paid $5,000+Reasonable priceInterstate movingOversized-item movingLong-distance moving
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Gentle Giant handled my long distance move with care and efficiency. Three different crews - packing, loading and delivery were outstanding in their work. Professional, personable and hard-working. I would recommend Gentle Giant to anyone who wants a worry-free experience.

Paid $5,000+Reasonable priceInterstate movingLong-distance moving
Eba4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Superb experience. The crew did an amazing job. The move was meticulously planned and the team was very friendly and courteous. The job was difficult but they accounted for every detail, and the outcome was outstanding. I am very grateful to ‘Gentle Giants’. Vonescu, Alex and Jack were amazing.Vasile, Tautvydas and…

Reasonable priceInterstate movingLocal movingLong-distance moving
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The Gentle Giant moving team did a superb job moving the contents of our family home from MA to an island in Maine for which the logistics are particularly challenging. They did a superb job. Communication was excellent. Quality, speed, experience, strength and demeanor of all the packers and movers were really…

Paid $2,000+Reasonable priceSenior movingVehicle transportOversized-item moving
Margaret2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Your packing and loading team were exceptional. I would recommend to anyone. Hard working, friendly, and polite.

Paid $2,000+Reasonable priceMoving-related packingOversized-item movingMoving-related junk removal
Joe10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I first used Gentle Giant for a local move back in 2003 and was very impressed, so hiring them again this year for our move from the Boston, MA area to the Raleigh, NC area was a no-brainer. The entire team was friendly, polite, and professional. They treated our belongings as if they were their own, and everything…

Paid $2,000+Reasonable priceInterstate movingLong-distance moving
RichLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The entire crew was outstanding. Super friendly, super communicative, and just totally professional. When my items arrived at the other end of the move, the team there was equally the same. My wife and I commented on how great everyone was and how Gentle Giant must be doing a great job on how they treat their people…

Paid $2,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
Calais9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Gentle giant moved us out of our home in Seattle and stored all of our belongings for 3 years, and finally just moved our things to Texas. They are professional and do an impeccable job. You can really trust them to keep all of your belongings safe and to make your move as easy as can be.

Paid $2,000+Reasonable priceInterstate movingMoving-related packingMoving-related storage
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We were very pleased with the group of guys that handled our move. The guys very carefully packed and wrapped our stuff one day and the next day they emptied our house in 1.5 hours and our storage unit in 2 hours. Our move is international which meant an extra level of packing.

Great priceMoving-related packingMoving-related storageLong-distance moving
Sally1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gentle Giant moved the entire contents of my 1800 sf home across the country. From the first communication inquiry to the last box placed at the new home and the walk through, they were professional, respectful, kind, careful and courteous. They worked seamlessly as a team, efficiently, and extremely careful with…

Paid $2,000+Great priceInterstate movingMoving-related packingOversized-item moving
Katrina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Once again, a successful move with Gentle Giant! I truly admire this company and their excellent moving teams and support staff. From the initial contact, every interaction is friendly, efficient and professional. Through several moves, not one item has ever been damaged and I know that my belongings will be…

Paid $2,000+Moving-related storageLong-distance moving
Savanah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gentle Giants did a phenomenal job moving a heavy family heirloom bedroom set from Kentucky to Massachusetts. The coordinator was clear and made the planning stress-free. The movers carefully wrapped the furniture, moved it across many states, then were able to get it on the top floor of my split level home- no easy…

Paid $2,000+Great priceInterstate movingOversized-item movingLong-distance moving
mikeLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gentle Giant handled our cross-country move, and we couldn’t be happier with the experience. The crews on both ends were efficient, professional, and clearly took pride in their work. Everyone we interacted with, from the estimator to the coordinator to the movers, was highly communicative and transparent throughout…

Interstate movingOversized-item movingLong-distance moving
Allison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were fantastic! Everything was packed very carefully and everything arrived safely to Colorado from Boston. Francisco and Vlad were kind, efficient, courteous and professional. I highly recommend Gentle Giant for all of your moving needs.

Paid $2,000+Reasonable priceInterstate movingLong-distance moving
Viji11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gentle Giant (GG) was supremely professional!

Paid $2,000+Not sureSenior movingInterstate movingMoving-related packing
Christin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gentle Giant packed up my Boston life, moved me to Alexandria, and even handled a storage unit, all with incredible professionalism and good humor. They were friendly, careful, and made a stressful move feel less stressful. I love that they included photos of all the movers so I knew exactly who to expect. They…

Paid $2,000+Reasonable priceInterstate movingMoving-related packingMoving-related storage

Show more long-distance moving reviews (3 more) →

Price

$2.5k+149% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 71%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving291$621–$1.6k
Interstate moving113$1.9k–$4.9k
Moving-related packing96$454–$1.7k
Oversized-item moving85$196–$633
In-state moving75$878–$2.3k
Moving-related storage50$295–$1.1k
Senior moving38$549–$1.6k
Long-distance moving23$1.7k–$4.9k

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