How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGentle Giant Moving Company
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for moving-related packing
Clear ✕All 96 Google reviews tagged “Moving-related packing” · showing 20
Adam and his team were incredible. They were on time, organized, friendly, super helpful, and all around a true pleasure to work with. In addition to being efficient and genuinely eager to help, they were all really nice and a pleasure to work with. This team is why it’s worth hiring Gentle Giant - they really go…
Yet another problem-free move with Gentle Giants! They always take care with my belongings and their movers are uniformly friendly and professional. I recommend them to all my friends.
The team of three young gentlemen was most impressive from start to finish! They were polite & personable, taking genuine interest in my setup. Every task was cheerfully done with excellence, and I couldn’t be more pleased. This is the third time that Gentle Giant has done a move for me, and I highly recommend this exemplary company!
We had an amazing experience with Gentle Giant. Wilbis and his crew were exceptional! Highly recommend using them for local and long distance moves!!
Gentle Giant was awesome to deal with from start to finish. I needed to keep rescheduling the booking date due to complicated issues on my end. They were absolutely lovely and never made me feel that I was a pain the neck (which I was)! The movers arrived exactly on time, they were efficient, careful, and overall…
Again The GG does not disappoint in fact they “exceed expectations” and are a cut above the rest. not only do they pack move and unload professionally, but they are polite, proactive, thorough and work extremely hard. Erikas, Mantas, Shawn were exceptional. Took every direction without a blink of an eye. Asked…
Super easy to work with, moved inside the Boston area and were in and out super quick. 10/10 would reccomend.
Gentle Giant was amazing! They helped make sure I was out of my apartment by the deadline and made sure all my belongings were protected and got to my new place. Communication was great, very friendly, and super efficient!
I have used Gentle Giant on more than one occasion in moves within Boston and to another state. I have also used other Boston movers for in-city moves. Hands down, Gentle Giant is the most professional outfit around, with moving teams who know what they are doing, and, better yet, care about it. Their moving…
I genuinely don’t know how to write a review that adequately captures just how incredible our Gentle Giant team was, because saying they were “five star” doesn’t even begin to cut it. **They were absolute ALL-STARS.** We hired Gentle Giant for both packing and moving, and ours was not a straightforward move. We…
Very well-run company. The local scheduler was always responsive and helpful. On the days they were scheduled for packing, for loading the truck, and for unloading the truck, they arrived on time and were extremely efficient. The crews were friendly and accommodating and seemed to enjoy their work. Their cost…
Kind, highly customer service-oriented, professional and highly competent are terms that summarize Horraine McPherson’s crew (Nelu Coroian, Kevon Forsythe, Edvinus Barkus, Robert Chase and Catalin Bivol) Who packed And moved us from Cambridge MA to Cape Cod MA. The crew was clearly well-trained and well-intended.…
Could not have had a better experience moving than with GG! Coordinating and scheduling with Elizabeth and Colin was great, as was our super professional and hardworking crew: Horraine, Jake, Chuck, and Cristian! Highly recommend for both packing and moving services in MA.
On a hot summer day, Alin’s team worked so hard for our moving from MA to CT. It took three days. Alin led the team so well that everything was smooth. His motto is “Everything is possible.” Yes, he made everything possible! Our move involved lots of stairs and heavy book boxes. But no complaints from the team. Ian…
This was our third move with Gentle Giant—this time all the way across the country—and again they did not disappoint! What consistently astonishes me is how kind, professional and efficient (!) their crews are—I don’t know where they find them or how they’re trained. They waste absolutely no time, yet are super…
We are very happy repeat customers of Gentle Giant. They have a great reputation for good reasons. Moving is hard, and it is meaningful to work with capable and kind professionals.
Absolutely super guys, everything was perfect! Such a contrast to other movers we’ve used…will stick with these guys from now on!
The guys were very nice and polite. They helped me in many ways.
The guys who packed up our house were terrific. They were helpful, respectful and had a good understanding what to pack and what to leave. They worked very fast and completed the packing in a lot less time than we anticipated, providing accurate labeling on all the items. For a variety of reasons we used another…
Aaron, Caleb, Roman and Taran did a fine job moving us from Medford to the Pioneer Valley. Everything was expertly packed the first day and arrived fully intact the next. They were polite, personable and professional and Aaron, as team leader, communicated clearly. Our household goods were a tight fit in the 37-foot…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 291 | $621–$1.6k |
| Interstate moving | 113 | $1.9k–$4.9k |
| Moving-related packing | 96 | $454–$1.7k |
| Oversized-item moving | 85 | $196–$633 |
| In-state moving | 75 | $878–$2.3k |
| Moving-related storage | 50 | $295–$1.1k |
| Senior moving | 38 | $549–$1.6k |
| Long-distance moving | 23 | $1.7k–$4.9k |
