How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGentle Giant Moving Company
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for moving-related packing
Clear ✕All 96 Google reviews tagged “Moving-related packing” · showing 80
Adam and his team were incredible. They were on time, organized, friendly, super helpful, and all around a true pleasure to work with. In addition to being efficient and genuinely eager to help, they were all really nice and a pleasure to work with. This team is why it’s worth hiring Gentle Giant - they really go…
Yet another problem-free move with Gentle Giants! They always take care with my belongings and their movers are uniformly friendly and professional. I recommend them to all my friends.
The team of three young gentlemen was most impressive from start to finish! They were polite & personable, taking genuine interest in my setup. Every task was cheerfully done with excellence, and I couldn’t be more pleased. This is the third time that Gentle Giant has done a move for me, and I highly recommend this exemplary company!
We had an amazing experience with Gentle Giant. Wilbis and his crew were exceptional! Highly recommend using them for local and long distance moves!!
Gentle Giant was awesome to deal with from start to finish. I needed to keep rescheduling the booking date due to complicated issues on my end. They were absolutely lovely and never made me feel that I was a pain the neck (which I was)! The movers arrived exactly on time, they were efficient, careful, and overall…
Again The GG does not disappoint in fact they “exceed expectations” and are a cut above the rest. not only do they pack move and unload professionally, but they are polite, proactive, thorough and work extremely hard. Erikas, Mantas, Shawn were exceptional. Took every direction without a blink of an eye. Asked…
Super easy to work with, moved inside the Boston area and were in and out super quick. 10/10 would reccomend.
Gentle Giant was amazing! They helped make sure I was out of my apartment by the deadline and made sure all my belongings were protected and got to my new place. Communication was great, very friendly, and super efficient!
I have used Gentle Giant on more than one occasion in moves within Boston and to another state. I have also used other Boston movers for in-city moves. Hands down, Gentle Giant is the most professional outfit around, with moving teams who know what they are doing, and, better yet, care about it. Their moving…
I genuinely don’t know how to write a review that adequately captures just how incredible our Gentle Giant team was, because saying they were “five star” doesn’t even begin to cut it. **They were absolute ALL-STARS.** We hired Gentle Giant for both packing and moving, and ours was not a straightforward move. We…
Very well-run company. The local scheduler was always responsive and helpful. On the days they were scheduled for packing, for loading the truck, and for unloading the truck, they arrived on time and were extremely efficient. The crews were friendly and accommodating and seemed to enjoy their work. Their cost…
Kind, highly customer service-oriented, professional and highly competent are terms that summarize Horraine McPherson’s crew (Nelu Coroian, Kevon Forsythe, Edvinus Barkus, Robert Chase and Catalin Bivol) Who packed And moved us from Cambridge MA to Cape Cod MA. The crew was clearly well-trained and well-intended.…
Could not have had a better experience moving than with GG! Coordinating and scheduling with Elizabeth and Colin was great, as was our super professional and hardworking crew: Horraine, Jake, Chuck, and Cristian! Highly recommend for both packing and moving services in MA.
On a hot summer day, Alin’s team worked so hard for our moving from MA to CT. It took three days. Alin led the team so well that everything was smooth. His motto is “Everything is possible.” Yes, he made everything possible! Our move involved lots of stairs and heavy book boxes. But no complaints from the team. Ian…
This was our third move with Gentle Giant—this time all the way across the country—and again they did not disappoint! What consistently astonishes me is how kind, professional and efficient (!) their crews are—I don’t know where they find them or how they’re trained. They waste absolutely no time, yet are super…
We are very happy repeat customers of Gentle Giant. They have a great reputation for good reasons. Moving is hard, and it is meaningful to work with capable and kind professionals.
Absolutely super guys, everything was perfect! Such a contrast to other movers we’ve used…will stick with these guys from now on!
The guys were very nice and polite. They helped me in many ways.
The guys who packed up our house were terrific. They were helpful, respectful and had a good understanding what to pack and what to leave. They worked very fast and completed the packing in a lot less time than we anticipated, providing accurate labeling on all the items. For a variety of reasons we used another…
Aaron, Caleb, Roman and Taran did a fine job moving us from Medford to the Pioneer Valley. Everything was expertly packed the first day and arrived fully intact the next. They were polite, personable and professional and Aaron, as team leader, communicated clearly. Our household goods were a tight fit in the 37-foot…
Danny and the crew that came to move my things were amazing. They were polite and asked questions when needed, communicated well regarding how they would tackle the project, took care to protect the furniture, and had great solutions for maneuvering tight corners and spaces. The move took longer than expected, but…
I was coordinating a mover for a friend when the closing date changed and the apartment complex had already rented the apartment. Moving in Boston during June is a nightmare. Unexpectedly moving in Boston during the last week of June is near impossible. Gentle Giants team worked to adjust scheduling and gather a…
The gentlemen were GREAT. Worked very efficiently and were very, very courteous to myself and my family. I have used Gentle Giants several times and we have been extremely happy with their services. Thank you all, Marsha Allen
Gentle Giant was absolutely great with my cross-country move! The office staff was incredibly communicative and checked in multiple times before the moving date to make sure I had everything I needed. The movers were also incredibly kind and courteous. They packed my belongings with care and efficiency, and nothing…
*****Five stars, without hesitation.***** I told this company upfront that I was a divorced empty nester moving alone for the first time in my life — no kids, no partner, just me — and that I needed to be treated with kid gloves. They took that seriously from day one and never let up. For context: I’ve moved every…
Great staff and movers, packers! Couldn’t be better
7 years ago, when we moved ourselves into our Cambridge apartment, it was so exhausting that I said to my wife, "when you move out, you're going to need to find a new, young husband to help, because I'm not doing it." A few months ago, as we got close to selling our place, I said, "Are you making any progress on…
Moving is always a stressful process but Gentle Giant makes a move as easy and worry-free as it could possibly be. We worked with them to move from Boston to the suburbs outside the city. From the initial quote through the whole process, Gentle Giant was professional, courteous, and effective. We used their pack and…
If moving can be “not stressful,” this team came as close to that goal as is humanly possible. They were efficient, well-organized, coordinated well as a team, and were nice to have around. THANKS!
Gentle Giant did it again! Recently helped move our 80+ year old in laws (they have moved my 90 yo mom 4 times as well) from MA to New Jersey. They are compassionate professionals who helped ease a challenging and stressful down size. They packed in 4 hours one day, moved out in 3.5 the next, delivered to new…
The Gentle Giant team did a superb job, arriving on time with a supervisor and two associates. They worked quickly, efficiently and carefully and each knew their job well. They also had good esprit de corps, and the supervisor was excellent, very good client hands. I would recommend them to anyone doing a move in the greater Boston area.
The best!!!
Huge shoutout to the incredible team at Gentle Giant that handled our move — absolutely top notch from start to finish. Alex Reyes and Lukas Sutkus led the operation with professionalism, calmness, and unbelievable attention to detail. The entire crew — Ricardas Padimanskas, Robert Chase, Andrei Grigored Duke…
I am beyond happy with Gentle Giant. The crew was polite, kind, super efficient, and very careful with my belongings. They were FANTASTIC! They packed EVERYTHING - and they did it quickly. Then they moved it all just as quickly.
Incredible service. Andrew worked through all of my indecisiveness and changes with calm adjustments.
This team is amazing, they worked fast and efficiently. They asked insightful questions about how and where things needed to loaded and unloaded. They had a plan and had me done moving in no time. Great communication and very respectful. Couldn’t recommend this company enough. 10/10
My crew was terrific...friendly, cooperative, skilled. Couldn't have asked for better!
Thank you to the Gentle Giant Boston crew (Ellis, Jack, and Eli) and DC crew (Dakarai, Mason, and Gerbin) for helping pack up and moving my stuff recently. The staff and crews were wonderful to work with, everything was carefully planned, documented, no surprises, not a thing got damaged. Thank you, Gentle Giant! You are awesome!
Your packing and loading team were exceptional. I would recommend to anyone. Hard working, friendly, and polite.
The entire crew was outstanding. Super friendly, super communicative, and just totally professional. When my items arrived at the other end of the move, the team there was equally the same. My wife and I commented on how great everyone was and how Gentle Giant must be doing a great job on how they treat their people…
I had an incredible experience with Gentle Giant Moving. I’ve moved many times, but this was by far the best moving experience I’ve had. The team worked efficiently while treating all of my belongings with exceptional care, including sentimental items. They helped unload and organize my clothes and were incredibly…
Our experience with Gentle Giant for our interstate move was excellent from beginning to end. The estimates made for the weight of our furnishings and the estimate for the cost of the move were both right on target. The proposal was clear and transparent. Our point person in the office did a great job keeping in…
Gentle Giant is THE BEST moving company by far. I've used them twice, once for a local move, and the recent second time for an interstate move and both went incredibly smoothly. The team is very professional, personable, focused on what they do, work incredibly hard, are very courteous, go above and beyond to…
We recently expereinced a pre-move packing service and service unloading our belongings into our new home. Gentle Giant was amazing to us. We had more things than we realized and our prepacking team knew exactly how to handle things. Our couch was too large to move out through the doors and on moving day our team…
Gentle Giants were wonderful. Sometimes you hear horror moving stories. GG was AAA. Many thanks. ER
Our two crews (packing and moving) were helpful, polite, respectful, careful, and extremely competent. They asked questions, listened, and came back and asked again when something didn't make sense to them in the moment. They noticed I was on the phone at one point and apologized for trying to ask a question (even…
Gentle giant moved us out of our home in Seattle and stored all of our belongings for 3 years, and finally just moved our things to Texas. They are professional and do an impeccable job. You can really trust them to keep all of your belongings safe and to make your move as easy as can be.
We were very pleased with the group of guys that handled our move. The guys very carefully packed and wrapped our stuff one day and the next day they emptied our house in 1.5 hours and our storage unit in 2 hours. Our move is international which meant an extra level of packing.
Gentle Giant moved the entire contents of my 1800 sf home across the country. From the first communication inquiry to the last box placed at the new home and the walk through, they were professional, respectful, kind, careful and courteous. They worked seamlessly as a team, efficiently, and extremely careful with…
I needed help with a local move and they were an awesome crew! Professional and efficient. Thanks Matt, Graham and Aidan & Ion, Peter and Jaeden.
Florin and Alex were both great! Professional and timely. Very efficient and did a great job making sure everything was packed safely and properly for a long distance move. They took care of it all and reasonably priced for all the supplies and labor. I would 100% recommend gentle giants for any moving services!
Our long distance move from the east coast to the west coast had exceptional customer service all the way through! The movers were friendly, efficient and careful. We had a complicated move with 2 households and storage. Two elderly parents had to be displaced from their home with the packing. One parent needed…
Careless and do not take responsibility for their mistakes. Definitely not use GG storage. I did when living abroad for several years, and had to throw away numerous treasured mementos, valuable clothing and other items due to widespread black mould. Over priced, over rated, and terrible to deal with. Avoid.
Gentle Giant (GG) was supremely professional!
We had an outstanding experience with our moving crew and couldn’t be more impressed! Matt was the lead on our move and his communication from start to finish was excellent — clear, organized, and professional. The entire team — Matt, Aaron, Aidan, Christian J, Christian W, and Cris — worked seamlessly together.…
My parents downsized from a three story house to a one bedroom apartment. The crew from Gentle Giant was on time, efficient, friendly and very helpful. They were very careful with the furniture and delicate items. It was a pleasure to work with them.
Gentle Giant packed up my Boston life, moved me to Alexandria, and even handled a storage unit, all with incredible professionalism and good humor. They were friendly, careful, and made a stressful move feel less stressful. I love that they included photos of all the movers so I knew exactly who to expect. They…
The team was highly professional, efficient and, as the company name suggests, GENTLE. We have many valuable antiques, and none were harmed in the move. They disassembled, and reassembled a 18th century grandfather clock, and a mid 19th's century roll top desk, with mounted glass book case, with everything…
Very professional crew. No damage at all. They put in a very long and arduous 12 hour day for us without complaint.
Five stars for best move ever! Great team. Well led. All the right equipment and supplies for the job. Energetic. Respectful of property. Excellent attention to detail. Quote was accurate. Front office and four-man crew did everything right to ensure a smooth, stress-free experience. Couldn't wish for more. Thank you❣️
I've now hired Gentle Giant for three different moves and they are unquestionably the best moving company I've ever used. They are little bit pricier than others, but worth every single penny for what you get, which is amazing service and peace of mind. For my recent move last weekend, the team that assisted us was…
We recently downsized to an apartment and used Gentle Giant for the local move. The men who packed our belongings were meticulous and organized. Everything was labelled and carefully wrapped. Once we unloaded in the apartment, I was amazed at how organized the apartment looked, even with the computers and my files…
Michael and team were absolutely awesome. Everyone worked super hard and diligently, and were extremely careful with everything. Really appreciate y'all and will definitely use again down the road. Thank you so much!
This is entire moving experience was handled in a professional, polite, accommodating and comfortable manner.
Gerry and Rooty were wonderful to work with. They had a warm and professional demeanor, worked well with other contractors on site and were super efficient to work with. This isn’t my first experience with them or Gentle Giant Services. Every time I work with them, our projects are seamless, GG employees are beyond…
Our moving crew of Nerijus, Andrew, and Henry was excellent. They were incredibly well organized, efficient, hard working, and polite. Once the truck was full, they helped us load smaller personal items into my car. They unloaded everything exactly as we asked and assembled what furniture we needed help with before…
I recommend Gentle Giant to anyone considering moving furniture and belongings. The team was professional and courteous. They showed up on time and worked efficiently. I had one item I that was very fragile and they took extra care to make sure it arrived undamaged.
A crew of four moved me out of a Boston 4th floor walkup artist studio to a Somerville two and a half floor walkup studio.The artwork was carefully and professionally transported, including a couple of extra large canvases, some medium to large framed, glazed works, and several loads of oversized paperworks that…
Excellent experience with Gentle Giant. They packed us up, stored our items and moved us a few weeks later. The crew was incredibly courteous, careful, and through. Their goal was to be sure that things were done right and they took time and care to be sure that everything was where we wanted it to be
I've hired Gentle Giant 4 times for moving myself and my family. Each time, they have been fantastic. They were very helpful making sure we were prepared, and their quotes were very accurate. They were prompt and professional on move day, and went above and beyond the call of duty to make sure we were set up…
I had a wonderful experience with Gentle Giant and they have earned me as a customer for life. My move ended up having a lot of complications in terms of what I needed and when, and Gentle Giant was EXTRAORDINARY in how they helped me. They accommodated all my changes, they set up provisional backup dates in case…
Right from the beginning I have had a Wonderful Experience from the estimate to follow up calls in changes in items to the actual move that included a crane up 5 stories Everyone I told who I was using said that’s the only company to use!
Chez, Patricio and Julian are very professional and friendly. The moving service they provided was fast and efficient. They helped us pack up our house and move many boxes to storage while our house was being renovated. They moved our stuff back into the house with the same professionalism! I would definitely recommend them and would use them again!
Gentle Giant moving did an exceptional job on a recent move. Their personnel are all very professional, dedicated and provide excellent customer service and care. I would highly recommend Gentle Giant for moving and storage.
Micheal and his team of packers and movers were prompt, professional, friendly, and warm. They handled the move with incredible care and swiftness. Not only did they move 15+ boxes of extremely fragile antiques, they also moved the heaviest and most delicate furniture with the utmost care. When items were brought to…
Awesome crew! Made the whole day easier and enjoyable.
I have made several moves with GG and have always been happy with their service and responsiveness. 1 star off because they ain't cheap, although to be fair I did not price shop (given my previous satisfaction) and it was a cross-country move.
Great crew, highly competent and very helpful
Gentle Giant was a dream to work with. Easy communication, quick responses, and great service - everything was taken care of for me; one less thing to stress about. Will always go to them for future moves and I recommend them to everyone.
Excellent experience. Highly recommend. Move went as smoothly as I could hope, and the team was great to work with from start to finish.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 291 | $621–$1.6k |
| Interstate moving | 113 | $1.9k–$4.9k |
| Moving-related packing | 96 | $454–$1.7k |
| Oversized-item moving | 85 | $196–$633 |
| In-state moving | 75 | $878–$2.3k |
| Moving-related storage | 50 | $295–$1.1k |
| Senior moving | 38 | $549–$1.6k |
| Long-distance moving | 23 | $1.7k–$4.9k |
