How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGentle Giant Moving Company
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for moving-related storage
Clear ✕All 50 Google reviews tagged “Moving-related storage”
Gentle Giant Movers proved to me “you get what you pay for”. Simply the best experience I’ve had in moving perhaps 10-12 times the past 30 years. From the guys helping the day before the move with pre-pack and wrap to the next day of move to new place they were top notch. The company started decades ago by Larry…
I recently used Gentle Giant Moving Company and they were responsive and transparent about everything associated with the move (pricing and scheduling). The moving crew, led by Alex Reyes, was incredibly professional, friendly, and efficient. During the two day move, Alex and his crew carefully handled antiques,…
Gentle Giant was amazing! They helped make sure I was out of my apartment by the deadline and made sure all my belongings were protected and got to my new place. Communication was great, very friendly, and super efficient!
This is the second time that I used Gentle Giant/Allston Piano for a piano move and would highly recommend them. This was a complex move of a grand piano which was delivered by another mover from out of state and that required craning the piano through a tight second story window. They sent teams to the house…
Absolutely super guys, everything was perfect! Such a contrast to other movers we’ve used…will stick with these guys from now on!
I was coordinating a mover for a friend when the closing date changed and the apartment complex had already rented the apartment. Moving in Boston during June is a nightmare. Unexpectedly moving in Boston during the last week of June is near impossible. Gentle Giants team worked to adjust scheduling and gather a…
The Gentle Giant team did a superb job, arriving on time with a supervisor and two associates. They worked quickly, efficiently and carefully and each knew their job well. They also had good esprit de corps, and the supervisor was excellent, very good client hands. I would recommend them to anyone doing a move in the greater Boston area.
Incredible team!! I hope to have the same stellar crew again. They were fantastic.
Huge shoutout to the incredible team at Gentle Giant that handled our move — absolutely top notch from start to finish. Alex Reyes and Lukas Sutkus led the operation with professionalism, calmness, and unbelievable attention to detail. The entire crew — Ricardas Padimanskas, Robert Chase, Andrei Grigored Duke…
The entire crew was outstanding. Super friendly, super communicative, and just totally professional. When my items arrived at the other end of the move, the team there was equally the same. My wife and I commented on how great everyone was and how Gentle Giant must be doing a great job on how they treat their people…
Gentle Giant is THE BEST moving company by far. I've used them twice, once for a local move, and the recent second time for an interstate move and both went incredibly smoothly. The team is very professional, personable, focused on what they do, work incredibly hard, are very courteous, go above and beyond to…
Our two crews (packing and moving) were helpful, polite, respectful, careful, and extremely competent. They asked questions, listened, and came back and asked again when something didn't make sense to them in the moment. They noticed I was on the phone at one point and apologized for trying to ask a question (even…
Gentle giant moved us out of our home in Seattle and stored all of our belongings for 3 years, and finally just moved our things to Texas. They are professional and do an impeccable job. You can really trust them to keep all of your belongings safe and to make your move as easy as can be.
We were very pleased with the group of guys that handled our move. The guys very carefully packed and wrapped our stuff one day and the next day they emptied our house in 1.5 hours and our storage unit in 2 hours. Our move is international which meant an extra level of packing.
Scott and Matt were phenomenal. This is the 3rd time I have used Gentle Giant, and they continue to impress. Scott and Matt emptied a large storage unit with heavy garage equipment and tools in record time. They even graciously helped load a couple of large juniper trees into the back of a friend's pickup truck at…
I needed help with a local move and they were an awesome crew! Professional and efficient. Thanks Matt, Graham and Aidan & Ion, Peter and Jaeden.
Florin and Alex were both great! Professional and timely. Very efficient and did a great job making sure everything was packed safely and properly for a long distance move. They took care of it all and reasonably priced for all the supplies and labor. I would 100% recommend gentle giants for any moving services!
Careless and do not take responsibility for their mistakes. Definitely not use GG storage. I did when living abroad for several years, and had to throw away numerous treasured mementos, valuable clothing and other items due to widespread black mould. Over priced, over rated, and terrible to deal with. Avoid.
Once again, a successful move with Gentle Giant! I truly admire this company and their excellent moving teams and support staff. From the initial contact, every interaction is friendly, efficient and professional. Through several moves, not one item has ever been damaged and I know that my belongings will be…
Gentle Giant packed up my Boston life, moved me to Alexandria, and even handled a storage unit, all with incredible professionalism and good humor. They were friendly, careful, and made a stressful move feel less stressful. I love that they included photos of all the movers so I knew exactly who to expect. They…
Outstanding company to work with. They were patient with me and answered all my questions. The crews were professional, friendly, and fast. They took care when moving our items and their help reserving parking in the city was invaluable. I can't recommend Gentile Giant Moving highly enough!
Amazing experience from start to finish! Great help with initial quote/needs assessment. Moving crews were efficient, experienced, accommodating, and very friendly. Excellent value, and highly recommend!
The best moving company I’ve ever worked with!
Great team of skilled and careful people made it look easy to pack and then use a crane to move a piano down to an urban street while masterfully avoiding tree limbs and utility wires.
This is entire moving experience was handled in a professional, polite, accommodating and comfortable manner.
Gerry and Rooty were wonderful to work with. They had a warm and professional demeanor, worked well with other contractors on site and were super efficient to work with. This isn’t my first experience with them or Gentle Giant Services. Every time I work with them, our projects are seamless, GG employees are beyond…
We used Gentle Giant to move my in-laws from Atlanta to Charlotte. The crew was courteous, efficient and worked unbelievably hard in record-setting heat. I highly recommend them and would definitely use them again.
Excellent experience with Gentle Giant. They packed us up, stored our items and moved us a few weeks later. The crew was incredibly courteous, careful, and through. Their goal was to be sure that things were done right and they took time and care to be sure that everything was where we wanted it to be
Our experience with Gentle Giant has been outstanding. Great support system to plan, execute and communicate throughout the process. The men who executed our moves have all been professional, responsive, courteous and eager to help with a can-do attitude.
I came to the GG storage site to pick up a big old couch and a bigger old desk. The two men who helped me load them into the truck -- or rather who moved and loaded them while I watched and made positive noises -- were cheerfully indispensable -- and did not, I'm pretty sure, actually have to do what they did.…
Gentle Giant helped move our son to his first apartment by receiving multiple orders from vendors and shipments "from mom", storing it all, and then bringing everything to the apartment on the appointed move-in day. Everybody was great to work with! No question but that we will turn to Gentle Giant again in the future!
Gentle Giant moving did an exceptional job on a recent move. Their personnel are all very professional, dedicated and provide excellent customer service and care. I would highly recommend Gentle Giant for moving and storage.
I have made several moves with GG and have always been happy with their service and responsiveness. 1 star off because they ain't cheap, although to be fair I did not price shop (given my previous satisfaction) and it was a cross-country move.
Gentle Giant was a dream to work with. Easy communication, quick responses, and great service - everything was taken care of for me; one less thing to stress about. Will always go to them for future moves and I recommend them to everyone.
I needed to clear storage out. Gentle Giant was so helpful in making it happen easily and efficiently. Anything to do with moving is stressful for me, so to have it happen so easily was really helpful. I highly recommend GG to anyone looking for moving or storage.
I’ve used Gental Giant for 3 moves and each team was professional at every level. They are experienced packers and movers. They are polite, careful and efficient. They know they are in your home amoung your personal things and you don’t feel disruptive. I highly recommend as each of the three moves with a different…
We used Gentle Giant for both moving services and temporary storage and they were incredibly responsive, professional and easy to work with. Everyone from my customer service contact to the moving team to the storage coordinator were fantastic to work with. I would highly recommend them!
We would like to whole-heartedly endorse Gentle Giant for the best move experience we have ever had. Over the summer, we had two move transactions that were handled professionally, efficiently and courteously despite the extra stress of pandemic restrictions. Crews were lead by Sam Bennett, who went above and beyond…
I rarely write any reviews, but this one is different because Gentle Giant went out of their way to help me in two very hectic situations. Gentle Giant accommodated me when I had to pack and move my entire apartment after I got stuck abroad due to COVID-19. Moving is already stressful, but moving without being in…
Over the course of the past four years I have used Gentle Giant movers to move me three separate times! The reasons I have used GG is because their crews are professional, polite, courteous and extremely efficient and take tremendous pride in every move. Best moving company by far!!
I've hired Gentle Giant three times and highly recommend them to anyone who needs a mover. Top to bottom, everyone in the company is committed to providing their customers a positive and hassle free experience. Andrea, the Move Coordinator, offers warm, friendly, efficient service and is the bright spot in any move…
Moved our large belongings out of an apartment to storage. Communicative, professional and timely. Would use them again.
We used two different teams to load two Pod's on different dates, on excessive heat and humidity days .Both teams seem to have fantastic, intuitive, and cohesive communication. We had way too much stuff, lots of antiques and lots of fragile items. We also needed certain things to be back near the door so we could…
Crane needed to complete move
very professional, predictable and customer-oriented service
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 291 | $621–$1.6k |
| Interstate moving | 113 | $1.9k–$4.9k |
| Moving-related packing | 96 | $454–$1.7k |
| Oversized-item moving | 85 | $196–$633 |
| In-state moving | 75 | $878–$2.3k |
| Moving-related storage | 50 | $295–$1.1k |
| Senior moving | 38 | $549–$1.6k |
| Long-distance moving | 23 | $1.7k–$4.9k |