How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGentle Giant Moving Company
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for oversized-item moving
Clear ✕All 85 Google reviews tagged “Oversized-item moving” · showing 60
Adam and his team were incredible. They were on time, organized, friendly, super helpful, and all around a true pleasure to work with. In addition to being efficient and genuinely eager to help, they were all really nice and a pleasure to work with. This team is why it’s worth hiring Gentle Giant - they really go…
Moved from one storage facility to another out-of-state.
exceptional experience...all went very smoothly
Steven (Rudy) Leonard and Gerard Johnston did a fantastic job hoisting our grand piano out of a narrow second-floor window (part of the frame had to be removed) and over electric wires. It was clear from the start that they have decades of experience doing this -- precision work with an old-school human touch.
Yet another problem-free move with Gentle Giants! They always take care with my belongings and their movers are uniformly friendly and professional. I recommend them to all my friends.
Gentle Giant was fantastic and very efficient! Erikas and Gražvydas (our movers) were also super friendly and helpful and I couldn’t recommend them enough!
We (GS Builders Inc) hired gentle giants to hoist a 9’ countertop into the 2nd floor from Street level. Every interaction went smooth, from the initial phone call to the hoisting was a breeze, fair price, and great firm to work with. I have to especially mention their crane operator, he came, set up and within 20…
Alin at Gentle Giant did a fabulous job leading my local move. Some of the items were fragile and multiple held sentimental value. The goods were all handled carefully, packed well, and re-placed in my city home (narrow doorways and stairs) with no issue. Absolutely worth the price for their work.
I recently used Gentle Giant Moving Company and they were responsive and transparent about everything associated with the move (pricing and scheduling). The moving crew, led by Alex Reyes, was incredibly professional, friendly, and efficient. During the two day move, Alex and his crew carefully handled antiques,…
Gentle Giant was awesome to deal with from start to finish. I needed to keep rescheduling the booking date due to complicated issues on my end. They were absolutely lovely and never made me feel that I was a pain the neck (which I was)! The movers arrived exactly on time, they were efficient, careful, and overall…
This is my third time using Gentle Giant. Each time was great. This time, I had the pleasure of working with Eddie and Lucas. They were very detailed and caring about my situation and my home. If you want your items and home to be treated with amazing care, use Gentle Giant. You have to pay for quality and that’s…
Again The GG does not disappoint in fact they “exceed expectations” and are a cut above the rest. not only do they pack move and unload professionally, but they are polite, proactive, thorough and work extremely hard. Erikas, Mantas, Shawn were exceptional. Took every direction without a blink of an eye. Asked…
Thank you for the excellent service! Your entire team—from scheduling and dispatch to the on-site crew—was highly professional, skilled, and clearly took great pride in their work. They carefully handled the difficult task of moving an oversized chair into a small space and cleared away all packing materials before…
Gerry and Rooty came out to crane a piano out of an attic apartment in Cambridge for my stepdad, recently, and the experience was above all expectations! Mt stepdad was very anxious surrounding the whole endeavor, but Rooty put his worries to rest right away, while Gerry made short work of the piano on the third…
I genuinely don’t know how to write a review that adequately captures just how incredible our Gentle Giant team was, because saying they were “five star” doesn’t even begin to cut it. **They were absolute ALL-STARS.** We hired Gentle Giant for both packing and moving, and ours was not a straightforward move. We…
Kind, highly customer service-oriented, professional and highly competent are terms that summarize Horraine McPherson’s crew (Nelu Coroian, Kevon Forsythe, Edvinus Barkus, Robert Chase and Catalin Bivol) Who packed And moved us from Cambridge MA to Cape Cod MA. The crew was clearly well-trained and well-intended.…
The guys who moved me were all great: Orion, Elijah and Clyde. They worked hard. They were friendly. They stayed on task through a long day. I was impressed. Nothing was broken.
On a hot summer day, Alin’s team worked so hard for our moving from MA to CT. It took three days. Alin led the team so well that everything was smooth. His motto is “Everything is possible.” Yes, he made everything possible! Our move involved lots of stairs and heavy book boxes. But no complaints from the team. Ian…
The guys were so efficient and respectful of the home! Everything worked and fit beautifully!!! Would highly recommend this team!!!
This was our third move with Gentle Giant—this time all the way across the country—and again they did not disappoint! What consistently astonishes me is how kind, professional and efficient (!) their crews are—I don’t know where they find them or how they’re trained. They waste absolutely no time, yet are super…
Jerry Johnston, Steven Leonard and Rudy just left after craining a large cabinet into my rental apartment. I couldn’t have asked for a nicer, more skilled and professional crew!! They were calm, confident and precise! I was very grateful to have them here to get the job done. Combined with the crew that was here…
Absolutely super guys, everything was perfect! Such a contrast to other movers we’ve used…will stick with these guys from now on!
Fanntastic experience with packers and movers from start to finish from our one bedroom apartment. They were very efficient and gentle with our belongings.
Problem getting new refrigerator into 2nd floor of house. Called Gentle Giant about assessing situation. Expected them maybe next day for measurements and a quote. They called same day and asked if they could come same day. Not only assessed situation but lifted new fridge and old fridge with crane over 2nd floor…
The guys were very nice and polite. They helped me in many ways.
I’ve had a very positive experience with Gentle Giant Moving Company. I’ve used them for two challenging jobs: moving a piano with a crane and, more recently, moving a refrigerator with a crane. Both times, the team was professional, efficient, and well-organized. Everyone I worked with was friendly, helpful, and…
We had a wonderful experience with Gentle Giant’s difficult task moving team; Gerry, Steven “Rooty”, and Ian. They arrived promptly and surveyed the moving in of a sectional sofa that did not fit through our entrance stairway. In the end, they used their crane to lift it through a window…which was easy for them?!?!?…
Incredibly happy with Gentle Giant! The crew was very professional and friendly. They were fast, efficient and handled everything with care. Its more expensive than other companies, but its worth it. Definitely recommend them!
Hired a crane from Gentle Giant to lift new patio furniture to my 4th floor roof deck. The crew: Gerry Johnson, Steven Leonard and Yan Sutherland were great! I highly recommend them!
Danny and the crew that came to move my things were amazing. They were polite and asked questions when needed, communicated well regarding how they would tackle the project, took care to protect the furniture, and had great solutions for maneuvering tight corners and spaces. The move took longer than expected, but…
I was coordinating a mover for a friend when the closing date changed and the apartment complex had already rented the apartment. Moving in Boston during June is a nightmare. Unexpectedly moving in Boston during the last week of June is near impossible. Gentle Giants team worked to adjust scheduling and gather a…
7 years ago, when we moved ourselves into our Cambridge apartment, it was so exhausting that I said to my wife, "when you move out, you're going to need to find a new, young husband to help, because I'm not doing it." A few months ago, as we got close to selling our place, I said, "Are you making any progress on…
Moving is always a stressful process but Gentle Giant makes a move as easy and worry-free as it could possibly be. We worked with them to move from Boston to the suburbs outside the city. From the initial quote through the whole process, Gentle Giant was professional, courteous, and effective. We used their pack and…
One of the best moving companies around. I've used them twice now and I will always go back. They are smart, friendly, accommodating, experienced professionals. You will not find any other moving company more professional and work their hardest until the job is done. Ive used many other companies and Gentil Giant will outperform them forever.
They were prompt, precise, pleasant and essentially perfect. We created some tricky spots which they maneuvered with ease. Such a great team. Gentle Giant never disappoints!
The Gentle Giant team did a superb job, arriving on time with a supervisor and two associates. They worked quickly, efficiently and carefully and each knew their job well. They also had good esprit de corps, and the supervisor was excellent, very good client hands. I would recommend them to anyone doing a move in the greater Boston area.
The crew was amazing! I can't thank them enough - they moved a large granite sculpture which was challenging, to say the least. They were lovely, professional, thoughtful, efficient and determined to make a hard move work. I am very grateful. I suspect they could move mountains, if asked. Thank you!
I needed a crane to get a large bureau out of my third floor - no problem for GG! Also, they are lovely people, and my items were handled carefully and without any damage. Highly recommend!
Nothing slless than fantastic! I had a very small move, on very short notice. Working with William Stirling, who true to their slogan of winning my business for life, stuck with me and put together a very reasonable proposal. While this was a tiny bit of work for this team, they were consumate professionals, guided…
I just had GG move some heavy printing equipment from Boston to Lynnfield. The crew was awesome. On time and very nice to work with. Tomas, Jack and Taylor Thank You. I will use GG for all my moving needs.
Adonay and Mindaugas did a fabulous job. They finished in record time, but they listened well to what we wanted and did it better than we could have imagined.
This team is amazing, they worked fast and efficiently. They asked insightful questions about how and where things needed to loaded and unloaded. They had a plan and had me done moving in no time. Great communication and very respectful. Couldn’t recommend this company enough. 10/10
Dom, Rocco, Kristos, and team leader Chris crushed it! Moved a 3 bedroom house in a very professional manner. Treated my family and I respectfully and made sure we were happy. Great workers!
The Gentle Giant moving team did a superb job moving the contents of our family home from MA to an island in Maine for which the logistics are particularly challenging. They did a superb job. Communication was excellent. Quality, speed, experience, strength and demeanor of all the packers and movers were really…
Thank you to the Gentle Giant Boston crew (Ellis, Jack, and Eli) and DC crew (Dakarai, Mason, and Gerbin) for helping pack up and moving my stuff recently. The staff and crews were wonderful to work with, everything was carefully planned, documented, no surprises, not a thing got damaged. Thank you, Gentle Giant! You are awesome!
Your packing and loading team were exceptional. I would recommend to anyone. Hard working, friendly, and polite.
The entire crew was outstanding. Super friendly, super communicative, and just totally professional. When my items arrived at the other end of the move, the team there was equally the same. My wife and I commented on how great everyone was and how Gentle Giant must be doing a great job on how they treat their people…
I needed to book Gentle Giant to help move a new refrigerator into my apt. which is on the 2nd floor of a very old house. The fridge had be craned over the back porch as it would not fit up the front or back entrances. All aspects of this move were exceptional. The receptionist immediately emailed me a quote with…
We have used GG over 50 times. They are excellent. Thanks!
Gentle Giant was great to work with. They were prompt and professional. Matt and his team moved a sofa through a second floor porch and did an excellent job. I would use them again for any moving job.
Alan, Cody, and Egor were very professional and helpful with my move. I was impressed with how well they wrapped and handled furniture. They were very efficient and prompt. Would highly recommend them and Gentle Giant!
Huge thanks to Gerry and Steven for making our fridge delivery a great experience. They arrived right on time, handled everything with care, and were both incredibly kind and professional. Their teamwork and attitude made the whole process effortless. Highly recommend!
Gerry, Steven and Mark were an exceptional crew. It’s so refreshing to encounter real professionals. They wrapped my sofas, got to work, didn’t leave a mess and were kind. Thank you. Go with these guys.
Gentle Giant did an amazing time with my multi-stop move. All 3 movers on the crew were efficient, skilled, and careful with my home and my belongings. I can’t say enough great things about Gentle Giant and would 100% recommend them for your next move.
Gentle Giant moved the entire contents of my 1800 sf home across the country. From the first communication inquiry to the last box placed at the new home and the walk through, they were professional, respectful, kind, careful and courteous. They worked seamlessly as a team, efficiently, and extremely careful with…
Scott and Matt were phenomenal. This is the 3rd time I have used Gentle Giant, and they continue to impress. Scott and Matt emptied a large storage unit with heavy garage equipment and tools in record time. They even graciously helped load a couple of large juniper trees into the back of a friend's pickup truck at…
Our recent move, from our third floor apartment to the first floor; coordinated with our daughter moving her stuff to the third floor from the basement (lots of narrow stairs!) was handled perfectly by Gentle Giant. Andrea coordinated everything on short notice, and was so reassuring and accommodating. Azoulis and…
They have helped me crane my couch in and then back out of a 3rd floor apartment 2 years later. Great guys very personable and got the job done quickly and efficiently. Would recommend to anyone for crane services! Best prices you’ll find as well. Thanks Gerry and Rooky!
Gentle Giants did a phenomenal job moving a heavy family heirloom bedroom set from Kentucky to Massachusetts. The coordinator was clear and made the planning stress-free. The movers carefully wrapped the furniture, moved it across many states, then were able to get it on the top floor of my split level home- no easy…
Gentle Giant handled our cross-country move, and we couldn’t be happier with the experience. The crews on both ends were efficient, professional, and clearly took pride in their work. Everyone we interacted with, from the estimator to the coordinator to the movers, was highly communicative and transparent throughout…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 291 | $621–$1.6k |
| Interstate moving | 113 | $1.9k–$4.9k |
| Moving-related packing | 96 | $454–$1.7k |
| Oversized-item moving | 85 | $196–$633 |
| In-state moving | 75 | $878–$2.3k |
| Moving-related storage | 50 | $295–$1.1k |
| Senior moving | 38 | $549–$1.6k |
| Long-distance moving | 23 | $1.7k–$4.9k |






