Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Gentle Giant Moving Company

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 96% of movers.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 96% of movers.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 94% of movers.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 92% of movers.A
92

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$549–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Senior moving”

Joyce12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Michael, Sean and Killian were amazing! Extremely helpful, efficient and polite. Definitely will be our first choice for moving!

Great priceSenior moving
Kenneth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Gentle Giant provided a great moving experience. The moving crew were capable, polite, and efficient. We were a big move, and they got it done quickly. Highly recommend.

Paid $5,000+Reasonable priceSenior moving
DeliaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Vlad and Darius were awesome! They were so fast and the communication was top notch. They gave us an ETA and updated as needed and arrived right on time. We had 3 different stops and they were fast and efficient at each one. Everything made it in one piece (MA to NC). No complaints.

Senior movingInterstate moving
Pamela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The team of three young gentlemen was most impressive from start to finish! They were polite & personable, taking genuine interest in my setup. Every task was cheerfully done with excellence, and I couldn’t be more pleased. This is the third time that Gentle Giant has done a move for me, and I highly recommend this exemplary company!

Paid $1,000–1,500Reasonable priceSenior movingVehicle transportLocal moving
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Again The GG does not disappoint in fact they “exceed expectations” and are a cut above the rest. not only do they pack move and unload professionally, but they are polite, proactive, thorough and work extremely hard. Erikas, Mantas, Shawn were exceptional. Took every direction without a blink of an eye. Asked…

Customer photo from The's review
Paid $2,500–3,000Great priceSenior movingLocal movingMoving-related packing
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This team was amazing. Polite, professional and a true can do attitude. Such positive people. A joy to work with and they made my job worry free. Sam Bennett was amazing, so helpful and such a good leader for the rest of the team. Nathan Miller was so polite and positive, willing to make any changes necessary.…

Reasonable priceSenior movingLocal moving
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The guys who moved me were all great: Orion, Elijah and Clyde. They worked hard. They were friendly. They stayed on task through a long day. I was impressed. Nothing was broken.

Paid $3,000–3,500Reasonable priceSenior movingLocal movingOversized-item moving
Magdalena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had the best experience moving. The guys that moved me made me feel relaxed. They were calm, friendly and very professional. Everything arrived perfectly including my plants. I would recommend them to family and friends. Thanks!

Not sureSenior moving
NatalieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wonderful experience with GG. My client is 89 years young and they were kind, thoughtful, and patient. They were moving the entire time…. no wasted time while they were on the clock. Thank you so much!

Paid $3,500–4,000Reasonable priceSenior moving
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The crew was awesome!!! I have not checked everything yet, a long long day. But no worries. It was not an easy move for them. Some very heavy items. They moved my 65 inch TV, no issues. You even have a specific area for the TV to be placed in your truck. My compliments to you all, and thanks again to the crew.…

Paid $500–1,000Reasonable priceSenior movingLocal moving
BobLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jeremiah and his team in Massachusets were Outstanding. They worked very hard and were careful with the furniture, etc. They were real gentlemen and a pleasure to work with. I highly recommend Gentle Giant Moving! The team included Dan, Manny and Steven.

Paid $3,000–3,500Reasonable priceSenior movingLocal movingIn-state moving
Patty8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Gentle Giant did it again! Recently helped move our 80+ year old in laws (they have moved my 90 yo mom 4 times as well) from MA to New Jersey. They are compassionate professionals who helped ease a challenging and stressful down size. They packed in 4 hours one day, moved out in 3.5 the next, delivered to new…

Paid $5,000+Great priceSenior movingInterstate movingMoving-related packing
Yvonne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional, helpful and responsive. Thanks 😊 Have a great day.

Paid $2,000+Not sureSenior movingInterstate moving
JoeLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The movers that Gentle Giant provided, Adam, Cristain, and Lulu were very careful, gentle, and professional while moving my furniture to my new apartment. They were very organized, meticulous, and extremely competent. I am very happy with the cost and I will definitely use them again if I need to move. I highly recommend them.

Paid $1,400–1,600Great priceSenior movingLocal moving
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service! The move coordinator was extremely helpful and made the arrangements really easy. The moving crew arrived on time, were fast and polite, and handled the move very efficiently. Everyone seemed to know their jobs and how to work with us in a time when everything can seem chaotic!

Paid $1,000–1,200Not sureSenior moving
Candace2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cody and his team were amazing! This was a large move complicated by my husband’s recent heart surgery and COVID. They were efficient, courteous, and reliable. I was particularly struck by Cody’s management of the.entire situation. Although my circumstances meant that I was not able to pack as much as I intended,…

Senior moving
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The Gentle Giant moving team did a superb job moving the contents of our family home from MA to an island in Maine for which the logistics are particularly challenging. They did a superb job. Communication was excellent. Quality, speed, experience, strength and demeanor of all the packers and movers were really…

Paid $2,000+Reasonable priceSenior movingVehicle transportOversized-item moving
Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Our movers Ryan and Jaylan were fantastic. They communicated with us throughout the process. Packed up the furniture and clothing with care. They unloaded the truck to ensure the furniture was placed where we needed it to be. Moved with speed and efficiency from start to finish. All with a smile and friendly demeanor.

Paid $1,400–1,600Reasonable priceSenior movingInterstate moving
Sally8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My crew was terrific...friendly, cooperative, skilled. Couldn't have asked for better!

Paid $2,000+Reasonable priceSenior movingMoving-related packing
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Thank you to the Gentle Giant Boston crew (Ellis, Jack, and Eli) and DC crew (Dakarai, Mason, and Gerbin) for helping pack up and moving my stuff recently. The staff and crews were wonderful to work with, everything was carefully planned, documented, no surprises, not a thing got damaged. Thank you, Gentle Giant! You are awesome!

Senior movingInterstate movingMoving-related packing
BarnettLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great job! Professional, courteous and very conscientious about your belongings as they move them for you

Paid $1,200–1,400Great priceSenior moving
Ellen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Gentle Giants were wonderful. Sometimes you hear horror moving stories. GG was AAA. Many thanks. ER

Senior movingLocal movingMoving-related packing
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My move was wonderful, the staff was safe, considerate and polite and this was my 2nd time using them!! True Gentle Giants, thank you for everything!!👻🎃♥️

Paid $2,000+Great priceSenior movingVehicle transportInterstate moving
Reena2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our long distance move from the east coast to the west coast had exceptional customer service all the way through! The movers were friendly, efficient and careful. We had a complicated move with 2 households and storage. Two elderly parents had to be displaced from their home with the packing. One parent needed…

Senior movingInterstate movingMoving-related packing
Art15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mihai and Calin were wonderful, taking great care with our kitchen ware, furniture and other items. They were timely, efficient and friendly.

Paid $2,000+Great priceSenior moving
Alan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We always use Gentle Giant when we move. Fast, courteous, efficient, and very reasonable cost-wise. Simply the best!!

Paid $2,000+Great priceSenior moving
Viji11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gentle Giant (GG) was supremely professional!

Paid $2,000+Not sureSenior movingInterstate movingMoving-related packing
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My parents downsized from a three story house to a one bedroom apartment. The crew from Gentle Giant was on time, efficient, friendly and very helpful. They were very careful with the furniture and delicate items. It was a pleasure to work with them.

Paid $2,000+Reasonable priceSenior movingMoving-related packing
Robbie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt, efficient, and they handled my parents' antique furniture with care.

Paid $800–1,000Reasonable priceSenior movingLocal moving
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team was highly professional, efficient and, as the company name suggests, GENTLE. We have many valuable antiques, and none were harmed in the move. They disassembled, and reassembled a 18th century grandfather clock, and a mid 19th's century roll top desk, with mounted glass book case, with everything…

Paid $2,000+Great priceSenior movingLocal movingMoving-related packing
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Five stars for best move ever! Great team. Well led. All the right equipment and supplies for the job. Energetic. Respectful of property. Excellent attention to detail. Quote was accurate. Front office and four-man crew did everything right to ensure a smooth, stress-free experience. Couldn't wish for more. Thank you❣️

Paid $2,000+Great priceSenior movingLocal movingMoving-related packing
Stuart12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is entire moving experience was handled in a professional, polite, accommodating and comfortable manner.

Reasonable priceSenior movingLocal movingMoving-related packing
Debbie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We used Gentle Giant to move my in-laws from Atlanta to Charlotte. The crew was courteous, efficient and worked unbelievably hard in record-setting heat. I highly recommend them and would definitely use them again.

Great priceSenior movingInterstate movingOversized-item moving
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I came to the GG storage site to pick up a big old couch and a bigger old desk. The two men who helped me load them into the truck -- or rather who moved and loaded them while I watched and made positive noises -- were cheerfully indispensable -- and did not, I'm pretty sure, actually have to do what they did.…

Moving-related storageOversized-item movingSenior moving
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a great experience with Gentle Giant! They arrived on time, called in advance, and did the work for our local move exactly as promised. They are also very nice on the phone. Highly recommended!

Local movingSenior moving+ Responsiveness+ Punctuality+ Quality
PrueLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

From the moment I called for an estimate, Gentle Giant employees were courteous and unfailingly helpful. Their moving guys work to a very high standard. We've used other moving companies before, but had only bad experiences. This time there were no breakages, and no waiting for 6 months for a settlement! I strongly…

Interstate movingMoving-related packingSenior moving+ Responsiveness+ Punctuality+ Professionalism
Joel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $1,200–1,400Reasonable priceSenior moving
RichardLocal Guide · 101 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Rating only, no written review.

Senior moving+ Responsiveness+ Quality+ Professionalism

Price

$2.5k+149% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 71%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving291$621–$1.6k
Interstate moving113$1.9k–$4.9k
Moving-related packing96$454–$1.7k
Oversized-item moving85$196–$633
In-state moving75$878–$2.3k
Moving-related storage50$295–$1.1k
Senior moving38$549–$1.6k
Long-distance moving23$1.7k–$4.9k

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