How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty94−0.6Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGentle Giant Moving Company
Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 1,653 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Gentle Giant Moving Company for 8 kinds of job.
Gentle Giant Moving Company for senior moving
Clear ✕All 38 Google reviews tagged “Senior moving”
Michael, Sean and Killian were amazing! Extremely helpful, efficient and polite. Definitely will be our first choice for moving!
Gentle Giant provided a great moving experience. The moving crew were capable, polite, and efficient. We were a big move, and they got it done quickly. Highly recommend.
Vlad and Darius were awesome! They were so fast and the communication was top notch. They gave us an ETA and updated as needed and arrived right on time. We had 3 different stops and they were fast and efficient at each one. Everything made it in one piece (MA to NC). No complaints.
The team of three young gentlemen was most impressive from start to finish! They were polite & personable, taking genuine interest in my setup. Every task was cheerfully done with excellence, and I couldn’t be more pleased. This is the third time that Gentle Giant has done a move for me, and I highly recommend this exemplary company!
Again The GG does not disappoint in fact they “exceed expectations” and are a cut above the rest. not only do they pack move and unload professionally, but they are polite, proactive, thorough and work extremely hard. Erikas, Mantas, Shawn were exceptional. Took every direction without a blink of an eye. Asked…
This team was amazing. Polite, professional and a true can do attitude. Such positive people. A joy to work with and they made my job worry free. Sam Bennett was amazing, so helpful and such a good leader for the rest of the team. Nathan Miller was so polite and positive, willing to make any changes necessary.…
The guys who moved me were all great: Orion, Elijah and Clyde. They worked hard. They were friendly. They stayed on task through a long day. I was impressed. Nothing was broken.
I had the best experience moving. The guys that moved me made me feel relaxed. They were calm, friendly and very professional. Everything arrived perfectly including my plants. I would recommend them to family and friends. Thanks!
Wonderful experience with GG. My client is 89 years young and they were kind, thoughtful, and patient. They were moving the entire time…. no wasted time while they were on the clock. Thank you so much!
The crew was awesome!!! I have not checked everything yet, a long long day. But no worries. It was not an easy move for them. Some very heavy items. They moved my 65 inch TV, no issues. You even have a specific area for the TV to be placed in your truck. My compliments to you all, and thanks again to the crew.…
Jeremiah and his team in Massachusets were Outstanding. They worked very hard and were careful with the furniture, etc. They were real gentlemen and a pleasure to work with. I highly recommend Gentle Giant Moving! The team included Dan, Manny and Steven.
Gentle Giant did it again! Recently helped move our 80+ year old in laws (they have moved my 90 yo mom 4 times as well) from MA to New Jersey. They are compassionate professionals who helped ease a challenging and stressful down size. They packed in 4 hours one day, moved out in 3.5 the next, delivered to new…
Very professional, helpful and responsive. Thanks 😊 Have a great day.
The movers that Gentle Giant provided, Adam, Cristain, and Lulu were very careful, gentle, and professional while moving my furniture to my new apartment. They were very organized, meticulous, and extremely competent. I am very happy with the cost and I will definitely use them again if I need to move. I highly recommend them.
Great service! The move coordinator was extremely helpful and made the arrangements really easy. The moving crew arrived on time, were fast and polite, and handled the move very efficiently. Everyone seemed to know their jobs and how to work with us in a time when everything can seem chaotic!
Cody and his team were amazing! This was a large move complicated by my husband’s recent heart surgery and COVID. They were efficient, courteous, and reliable. I was particularly struck by Cody’s management of the.entire situation. Although my circumstances meant that I was not able to pack as much as I intended,…
The Gentle Giant moving team did a superb job moving the contents of our family home from MA to an island in Maine for which the logistics are particularly challenging. They did a superb job. Communication was excellent. Quality, speed, experience, strength and demeanor of all the packers and movers were really…
Our movers Ryan and Jaylan were fantastic. They communicated with us throughout the process. Packed up the furniture and clothing with care. They unloaded the truck to ensure the furniture was placed where we needed it to be. Moved with speed and efficiency from start to finish. All with a smile and friendly demeanor.
My crew was terrific...friendly, cooperative, skilled. Couldn't have asked for better!
Thank you to the Gentle Giant Boston crew (Ellis, Jack, and Eli) and DC crew (Dakarai, Mason, and Gerbin) for helping pack up and moving my stuff recently. The staff and crews were wonderful to work with, everything was carefully planned, documented, no surprises, not a thing got damaged. Thank you, Gentle Giant! You are awesome!
Great job! Professional, courteous and very conscientious about your belongings as they move them for you
Gentle Giants were wonderful. Sometimes you hear horror moving stories. GG was AAA. Many thanks. ER
My move was wonderful, the staff was safe, considerate and polite and this was my 2nd time using them!! True Gentle Giants, thank you for everything!!👻🎃♥️
Our long distance move from the east coast to the west coast had exceptional customer service all the way through! The movers were friendly, efficient and careful. We had a complicated move with 2 households and storage. Two elderly parents had to be displaced from their home with the packing. One parent needed…
Mihai and Calin were wonderful, taking great care with our kitchen ware, furniture and other items. They were timely, efficient and friendly.
We always use Gentle Giant when we move. Fast, courteous, efficient, and very reasonable cost-wise. Simply the best!!
Gentle Giant (GG) was supremely professional!
My parents downsized from a three story house to a one bedroom apartment. The crew from Gentle Giant was on time, efficient, friendly and very helpful. They were very careful with the furniture and delicate items. It was a pleasure to work with them.
Prompt, efficient, and they handled my parents' antique furniture with care.
The team was highly professional, efficient and, as the company name suggests, GENTLE. We have many valuable antiques, and none were harmed in the move. They disassembled, and reassembled a 18th century grandfather clock, and a mid 19th's century roll top desk, with mounted glass book case, with everything…
Five stars for best move ever! Great team. Well led. All the right equipment and supplies for the job. Energetic. Respectful of property. Excellent attention to detail. Quote was accurate. Front office and four-man crew did everything right to ensure a smooth, stress-free experience. Couldn't wish for more. Thank you❣️
This is entire moving experience was handled in a professional, polite, accommodating and comfortable manner.
We used Gentle Giant to move my in-laws from Atlanta to Charlotte. The crew was courteous, efficient and worked unbelievably hard in record-setting heat. I highly recommend them and would definitely use them again.
I came to the GG storage site to pick up a big old couch and a bigger old desk. The two men who helped me load them into the truck -- or rather who moved and loaded them while I watched and made positive noises -- were cheerfully indispensable -- and did not, I'm pretty sure, actually have to do what they did.…
We had a great experience with Gentle Giant! They arrived on time, called in advance, and did the work for our local move exactly as promised. They are also very nice on the phone. Highly recommended!
From the moment I called for an estimate, Gentle Giant employees were courteous and unfailingly helpful. Their moving guys work to a very high standard. We've used other moving companies before, but had only bad experiences. This time there were no breakages, and no waiting for 6 months for a settlement! I strongly…
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 291 | $621–$1.6k |
| Interstate moving | 113 | $1.9k–$4.9k |
| Moving-related packing | 96 | $454–$1.7k |
| Oversized-item moving | 85 | $196–$633 |
| In-state moving | 75 | $878–$2.3k |
| Moving-related storage | 50 | $295–$1.1k |
| Senior moving | 38 | $549–$1.6k |
| Long-distance moving | 23 | $1.7k–$4.9k |
