MOVERS · PHILADELPHIA, PA
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%82+28.7Reliability 15%95+14.3Craft & service 20%84+16.8Value 10%34+3.4Momentum 8%77+6.2Track record 7%57+4Accountability 5%73+3.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Gentle Giant Moving Company

Better than 95% of movers · #4 of 75

4.9★420 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
86%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Gentle Giant Moving Company for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.4k–$4.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Interstate moving”

★★★★★ Britt · a week ago

The team came and packed us up for an out of state move. They were timely, kind and extremely professional. They showed up when they said they would, got everything packed quickly and efficiently. The next day they came to pick everything up and the process was seamless. Would definitely recommend!

Reasonable priceInterstate movingService not listed
★★★★★ Nancy · 3 weeks ago

Fro start to finish the entire crew at Gentle Giant did an excellent job during my interstate move. The movers were professional. Everything was securely packed and arrived in top shape. I would highly recommend Gentle Giant.

Interstate moving
★★★★★ Jonathan · a month ago

I’ve moved a lot in my life. This is by far the best moving experience I’ve had. Timely, efficient, friendly with strong communication. Javier, Jeff and Dennis couldn’t have made a typically stressful day, any easier. Thank you!

Paid $1,000–1,500Reasonable priceInterstate moving
★★★★★ Joe · a month ago

So far we have used Gentle Giant twice, once for a local move and for a long distance move from PA to VA. Each time we had a seamless experience, I highly recommend them. They also offer storage units at a good price.

Paid $4,500–5,000Reasonable priceInterstate movingLocal movingMoving-related storage
★★★★★ Charles · 2 months ago

Gentle Giant has always been a phenomenal moving company. I've used them for about 6 moves across PA and NYC. Each time has been fantastic. From estimate, to booking, to packing, and to moving the team does a great job. Highly recommend to anyone looking for a reliable, attentive, and friendly packing & moving…

Reasonable priceInterstate movingMoving-related packing
★★★★★ Naomi · 2 months ago

Best moving company ever! Definitely book them for your move you will be impressed & very happy! Everything was fully packed & unpacked which is fantastic because they take ALL the paper & boxes with them after they are done & leave. Basically you get white glove service along with very great reasonable pricing.…

Paid $5,000+Great priceInterstate movingMoving-related packingMoving-related storage
★★★★★ Harry · 3 months ago

Great company. Superior crew, did a fantastic job for our two day pack and move from Phila to Lewes, DE. Highly recommend this company. Charged their estimate at the end. Very honest firm, hard working.

Paid $5,000+Great priceVehicle transportInterstate movingMoving-related packing
★★★★★ Daniel · 6 months ago

Jang, Javier, Kevin, Dan, and Tony did an amazing job. Best moving experience I have had (and I've had A LOT!). They were a pleasure to work with -- careful, thoughtful, and it was actually enjoyable spending three days with them (who ever said that about moving, ever?! 😇). And Rob was great in setting us all up…

Interstate moving
★★★★★ Chitra · 7 months ago

We had such a great experience with Gentle Giant movers. Everything went better than expected. They came the day ahead to pack and load. No mess. All packed beautifully.. Delivered as planned and on time. No damages. Scott, Kevin, Javier, and Mickey - all excellent. Great team and Scott is an excellent team…

Paid $2,000+Reasonable priceInterstate moving
★★★★★ Jim · 8 months ago

Complicated 3 day move. Gentle Giant handled it without a hitch. Quality team. Always working. Always on time. Respectful of us, our homes(s) and our stuff. They acted like they cared about what they were doing. Our 2nd move with Gentle Giant. We would use them again.

Paid $2,000+Reasonable priceInterstate moving
★★★★★ Karin · 10 months ago

I recently completed a long-distance move with Gentle Giant, and overall I had a very positive experience. Moving is never stress-free, but the team was professional, efficient, and communicative throughout the process. What really stood out was how responsive and fair they were when follow-up issues came up.…

Paid $2,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
★★★★★ Mark · 11 months ago

Scott, Viktor, and each other member of the crew were professional, efficient, very easy to work with: friendly, courteous, helpful, accommodating. They went beyond expectations. A complex, three-stop move and multiple special requests turned out to be -- as much as such a task could be -- a pleasure. Strong…

Senior movingInterstate movingOversized-item moving
★★★★★ Tyler · a year ago

Great experience with Gentle Giant. They we're all very professional, on time, careful with our furniture. Just a great group to work with.

Paid $2,000+Reasonable priceInterstate moving
★★★★★ Bob · a year ago

James, Joe and Josh did a fantastic job managing a Washington DC to NE PA move! Took great care of of our belongings. Polite and considerate. Top notch!

Interstate moving
★★★★★ William · a year ago

From start to finish, James, Javier, Dan, and Trent delivered outstanding service. They arrived on time, worked efficiently, and handled every item with care. Their teamwork, professionalism, and positive attitude made the entire unloading process stress-free. Everything was placed exactly where we wanted it, and…

Paid $2,000+Reasonable priceInterstate moving
★★★★★ Marie · Edited a year ago

Gentle Giant Moving Company were great. The 3 Gentlemen assigned did an incredible job, so incredibly fast. They took great care of my son's belongings and made his move a breeze. I recommend anyone needing to hire a moving service that they hire Gentle Giant Moving Company. I know I will again the future. Thank…

Reasonable priceLocal movingService not listed+ Responsiveness+ Punctuality+ Quality
★★★★★ Mary · 5 years ago

The Gentle Giant crew made a big out-of-state move about as pleasant and positive as it could have been. Milos, the leader, was a good communicator, calling to tell us when they would arrive each of the three days, and arriving on time. Milos also figured out how to pack a huge, 100-year old mirror from Venice in…

Moving-related junk removalInterstate movingOversized-item moving+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Gentle, grey = movers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (13 reviews)2024-Q2: 4.86★ (22 reviews)2024-Q3: 5.00★ (29 reviews)2024-Q4: 5.00★ (12 reviews)2025-Q1: 5.00★ (11 reviews)2025-Q2: 5.00★ (24 reviews)2025-Q3: 5.00★ (21 reviews)2025-Q4: 5.00★ (16 reviews)2026-Q1: 5.00★ (17 reviews)2026-Q2: 5.00★ (16 reviews)2026-Q3: 5.00★ (23 reviews)2026-Q4: 5.00★ (4 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$1.8k+94% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Great price 34%Reasonable 63%Overpriced 0%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%82+28.7Reliability 15%95+14.3Craft & service 20%84+16.8Value 10%34+3.4Momentum 8%77+6.2Track record 7%57+4Accountability 5%73+3.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
82
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
95
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
84
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
34
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
77
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
57
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
73

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+144 / −1
Professionalism
+154 / −1
Responsiveness
+133 / −0
Punctuality
+50 / −0
Value
+118 / −2

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