Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%82+28.7Reliability 15%95+14.3Craft & service 20%84+16.8Value 10%34+3.4Momentum 8%77+6.2Track record 7%57+4Accountability 5%73+3.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Gentle Giant Moving Company

Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 75 movers · 4.9★ from 420 Google reviews

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Report card

Percentile vs other movers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Gentle Giant Moving Company is better than 82% of movers.A
82
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Gentle Giant Moving Company is better than 95% of movers.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Gentle Giant Moving Company is better than 84% of movers.A
84
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Gentle Giant Moving Company is better than 34% of movers.D
34
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Gentle Giant Moving Company is better than 77% of movers.B
77
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Gentle Giant Moving Company is better than 57% of movers.C
57
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Gentle Giant Moving Company is better than 73% of movers.B
73

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for moving-related junk removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$5,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$677
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Moving-related junk removal”

★★★★★ Joe · a month ago

So far we have used Gentle Giant twice, once for a local move and for a long distance move from PA to VA. Each time we had a seamless experience, I highly recommend them. They also offer storage units at a good price.

Paid $4,500–5,000Reasonable priceInterstate movingLocal movingMoving-related storage
★★★★★ Leslie · 2 months ago

Gentle Giant's astonishingly efficient, cheerful, and hard working team--lead by Xavier and Jang--did everything they could to make things go smoothly during this stressful time. The relocation from Bryn Mawr to Newtown Square included not only lots of boxes, many of them carefully packed by the team, but also large…

Paid $5,000+Reasonable priceSenior movingLocal movingMoving-related packing
★★★★★ Mark · 11 months ago

Scott, Viktor, and each other member of the crew were professional, efficient, very easy to work with: friendly, courteous, helpful, accommodating. They went beyond expectations. A complex, three-stop move and multiple special requests turned out to be -- as much as such a task could be -- a pleasure. Strong…

Senior movingInterstate movingOversized-item moving
★★★★★ Mary · 5 years ago

The Gentle Giant crew made a big out-of-state move about as pleasant and positive as it could have been. Milos, the leader, was a good communicator, calling to tell us when they would arrive each of the three days, and arriving on time. Milos also figured out how to pack a huge, 100-year old mirror from Venice in…

Moving-related junk removalInterstate movingOversized-item moving+ Responsiveness+ Punctuality+ Quality

Price

$1.8k+94% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving80$611–$1.5k
Moving-related packing29$517–$1.6k
In-state moving23$878–$2.0k
Oversized-item moving19$166–$585
Interstate moving16$1.4k–$4.3k
Moving-related storage11$383–$1.4k
Senior moving6$585–$1.7k
Vehicle transport5—

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