Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%82+28.7Reliability 15%95+14.3Craft & service 20%84+16.8Value 10%34+3.4Momentum 8%77+6.2Track record 7%57+4Accountability 5%73+3.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Gentle Giant Moving Company

Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 75 movers · 4.9★ from 420 Google reviews

📞 Call (267) 606-4210Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Gentle Giant Moving Company is better than 82% of movers.A
82
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Gentle Giant Moving Company is better than 95% of movers.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Gentle Giant Moving Company is better than 84% of movers.A
84
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Gentle Giant Moving Company is better than 34% of movers.D
34
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Gentle Giant Moving Company is better than 77% of movers.B
77
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Gentle Giant Moving Company is better than 57% of movers.C
57
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Gentle Giant Moving Company is better than 73% of movers.B
73

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$4,500–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$383–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 34
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Moving-related storage”

★★★★★ Joe · a month ago

So far we have used Gentle Giant twice, once for a local move and for a long distance move from PA to VA. Each time we had a seamless experience, I highly recommend them. They also offer storage units at a good price.

Paid $4,500–5,000Reasonable priceInterstate movingLocal movingMoving-related storage
★★★★★ Naomi · 2 months ago

Best moving company ever! Definitely book them for your move you will be impressed & very happy! Everything was fully packed & unpacked which is fantastic because they take ALL the paper & boxes with them after they are done & leave. Basically you get white glove service along with very great reasonable pricing.…

Paid $5,000+Great priceInterstate movingMoving-related packingMoving-related storage
★★★★★ Christine · 4 months ago

Gentle Giant was amazing!! I can’t recommend them enough. They moved me out of my apt in Philly, picked up many items in storage and then moved me into a townhouse in the suburbs. They were kind, courteous, flexible, and just nice people! It was not an easy job, especially in the extreme heat, but they handled…

Reasonable priceLocal movingMoving-related packingOversized-item moving
★★★★★ Angelica · 11 months ago

I travelled to PA to help my best friend move out of her place. She hired this amazing company and they have been beyond professional and amazing. The attention to detail and care in protecting her furniture is so appreciated. It’s really nice to see strong worth ethic in a company! She will be hiring them again…

Paid $1,600–1,800Great priceMoving-related packingMoving-related storage
★★★★★ Sylvia · a year ago

Very easy to work with and flexible with any changes I had to make! Made my move a lot less stressful!

Paid $1,400–1,600Local movingMoving-related storage
★★★★★ carly · a year ago

My husband and I are moving cross country to Seattle. It’s been a very quick turnaround, thus creating a lot of stress with us having to get a POD and moving our stuff to Seattle. We hired 3 movers from Gentle Giant movers and from the beginning I knew we were in good hands. When I called, we did an assessment of…

Moving-related packingMoving-related storage
★★★★★ Danny · 5 years ago

This team are the best. Kind, professional, hospitable and respectful. They are wonderful to work with and I would recommend them HIGHLY to anyone!

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
★★★★★ Green · 5 years ago

I used Gentle Giant three (3) times and every time I had the utmost best experience ever. I would like to send my sincere appreciation for an exceptional job each time. I would definitely recommend Gentle Giant to everyone I know. Gentle Giant is extremely extremely reasonable I wouldn't think of using any other…

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
★★★★★ Robyn · 5 years ago

We used Gentle Giant to move us over 2 days. They stored all of our belongings overnight and moved us in during a snow storm. They were very professional, friendly, respectful and hardworking. We could not be happier. Thank you so much to the great crew !

Local movingMoving-related storageMoving-related packing+ Responsiveness+ Punctuality+ Quality
★★★★★ Kathryn · 5 years ago

I planned this move from across the country. They are very professional. They did such an amazing job packing, moving and loading everything into a storage unit. The apartment was so clean when they left I'm not sure I needed to hire a move out cleaning service. I wish every company was like this company!

Local movingMoving-related storageMoving-related packing+ Professionalism
★★★★★ Jessica · 6 years ago

Rating only, no written review.

In-state movingLocal movingMoving-related storage+ Responsiveness+ Punctuality+ Quality

Price

$1.8k+94% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving80$611–$1.5k
Moving-related packing29$517–$1.6k
In-state moving23$878–$2.0k
Oversized-item moving19$166–$585
Interstate moving16$1.4k–$4.3k
Moving-related storage11$383–$1.4k
Senior moving6$585–$1.7k
Vehicle transport5—

Compare with

EverSafe Moving Co. logoEverSafe Moving Co.Experts Score 82Philadelphia · 4.98★No Stress Movers logoNo Stress MoversExperts Score 72Philadelphia · 4.94★Fairprice Movers Philadelphia Local & Long Distance Moving Company logoFairprice Movers Philadelphia Local & Long Distance Moving CompanyExperts Score 69Philadelphia · 4.96★