Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%82+28.7Reliability 15%95+14.3Craft & service 20%84+16.8Value 10%34+3.4Momentum 8%77+6.2Track record 7%57+4Accountability 5%73+3.7Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

Gentle Giant Moving Company

Philadelphia, PA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 75 movers · 4.9★ from 420 Google reviews

📞 Call (267) 606-4210Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Gentle Giant Moving Company is better than 82% of movers.A
82
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Gentle Giant Moving Company is better than 95% of movers.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Gentle Giant Moving Company is better than 84% of movers.A
84
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Gentle Giant Moving Company is better than 34% of movers.D
34
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Gentle Giant Moving Company is better than 77% of movers.B
77
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Gentle Giant Moving Company is better than 57% of movers.C
57
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Gentle Giant Moving Company is better than 73% of movers.B
73

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$585–$1.7k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Senior moving”

★★★★★ Leslie · 2 months ago

Gentle Giant's astonishingly efficient, cheerful, and hard working team--lead by Xavier and Jang--did everything they could to make things go smoothly during this stressful time. The relocation from Bryn Mawr to Newtown Square included not only lots of boxes, many of them carefully packed by the team, but also large…

Paid $5,000+Reasonable priceSenior movingLocal movingMoving-related packing
★★★★★ Stephanie · 5 months ago

Best move ever! Price was reasonable, and my crew was friendly, cheerful, fast, and accommodating. I’ve moved with them before, and I certainly would again. Gentle Giant is awesome.

Senior moving
★★★★★ Anthony · 7 months ago

I have moved from multiple cities, NYC to FL to PHL and back to NYC. I have been ripped off and screwed so much that I did a little research and happy I did. This team blew me away along with the price. Fully uniformed same guys who picked up dropped off. Special shout out to the All Star Team, Mickey, Joel, Steve…

Paid $2,000+Great priceSenior movingLocal movingOversized-item moving
★★★★★ Madelyn · 10 months ago

Used Gentle Giant to move my mom from a townhouse in South Philly to assisted living out in Delco. These guys were incredible and we will definitely use them again! Jay and his crew were efficient, quick and also patient, kind and courteous. Highly recommend!!

Paid $1,000–1,200Great priceSenior moving
★★★★★ Mark · 11 months ago

Scott, Viktor, and each other member of the crew were professional, efficient, very easy to work with: friendly, courteous, helpful, accommodating. They went beyond expectations. A complex, three-stop move and multiple special requests turned out to be -- as much as such a task could be -- a pleasure. Strong…

Senior movingInterstate movingOversized-item moving
★★★★★ Sarah · Edited a year ago

Wonderful, careful, thoughtful about my every detail and concern. Great customer service every step of the way and my art, china and antiques all arrived safely and placed where I wanted. Best movers in my 70 years experience of moving around. 5 stars

Paid $2,000+Reasonable priceSenior movingLocal moving

Price

$1.8k+94% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 63%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving80$611–$1.5k
Moving-related packing29$517–$1.6k
In-state moving23$878–$2.0k
Oversized-item moving19$166–$585
Interstate moving16$1.4k–$4.3k
Moving-related storage11$383–$1.4k
Senior moving6$585–$1.7k
Vehicle transport5—

Compare with

EverSafe Moving Co. logoEverSafe Moving Co.Experts Score 82Philadelphia · 4.98★No Stress Movers logoNo Stress MoversExperts Score 72Philadelphia · 4.94★Fairprice Movers Philadelphia Local & Long Distance Moving Company logoFairprice Movers Philadelphia Local & Long Distance Moving CompanyExperts Score 69Philadelphia · 4.96★