Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Gentle Giant Moving Company

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 342 movers · 5.0★ from 583 Google reviews

📞 Call (206) 213-0426Request a call backWebsite ↗

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 79% of movers.B
79

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for long-distance moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Long-distance moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Long-distance moving”

Shalini6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Henri, Thomas, Joe, Dom, Steph, and Roland at Gentle Giant deserve a huge thank-you—and every one of these five stars. We’re moving from inter state and saying goodbye to our first home, so this move has been as emotional as it has been logistically overwhelming. We booked full-service packing because we needed to…

Reasonable priceInterstate movingOversized-item movingLong-distance moving
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hired them for a move from Bellevue to Walla Walla. Completely professional and friendly. Move was done flawlessly. Highly recommended

Paid $4,000–4,500Great priceMoving-related packingOversized-item movingIn-state moving
AnthonyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent experience with Gentle Giant. Both crews - loading and unloading - were fantastic. Personable, professional, efficient, and they clearly cared about taking care of my stuff. Communication with the office was great. I'd recommend Gentle Giant to anyone looking for a move.

Paid $2,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
RichardLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I cannot recommend Viktor and his team at Gentle Giant Movers highly enough. We recently had them pack and move our 4,000-square-foot home, and the entire process was completely seamless. What stood out the most was their extreme level of care and attention to detail with our personal belongings. Despite the massive…

Paid $2,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
Titanium9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Josue , Stephan, and Pavel were amazing movers! Communicates very well about timing, and they were fast and efficient. Will use again in the future. Update 11/2025 - Second time using Gentle Giant, this time for a long distance move from Seattle to Portland. Henrikas, Moses , and Artem were just as amazing as the…

Paid $2,000+Great priceInterstate movingOversized-item movingLong-distance moving
JaredLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our crew was great. Prompt, friendly, and super efficient. Highly recommend.

Interstate movingLong-distance moving
VirginiaLocal Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a terrific experience with this company from beginning to end with a move from Washington state to Florida! No regrets. Would use them again! Pricing was fair and service exceptional. This is all being said from a family that moved every few years with the military. We have had lots of experiences with not so…

Reasonable priceLong-distance moving

Price

$2.0k+105% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 70%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
In-state moving36$805–$2.1k
Moving-related packing35$432–$1.5k
Oversized-item moving34$228–$677
Interstate moving21$1.6k–$4.9k
Moving-related storage12$285–$958
Vehicle transport8$522–$1.4k
Moving-related junk removal7$196–$656

Compare with

More or Less Packing & Moving LLC logoMore or Less Packing & Moving LLCExperts Score 97Seattle · 4.98★Royalty Moving & Storage Seattle logoRoyalty Moving & Storage SeattleExperts Score 96Seattle · 4.95★John Frank Moving Company Seattle logoJohn Frank Moving Company SeattleExperts Score 96Seattle · 4.96★