Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Gentle Giant Moving Company

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 342 movers · 5.0★ from 583 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 79% of movers.B
79

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for moving-related packing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.35
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$432–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related packing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 223
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 35 Google reviews tagged “Moving-related packing” · showing 20

Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This team and overall experience were exceptional. My 3-guy crew was fantastic! Efficient, fast, intuitive, helpful, communicated clearly, helped above and beyond, and really nice guys. I loved working with them. The overall process was great from beginning to end -- booking, prepping the move, managing three…

Paid $3,000–3,500Reasonable priceLocal movingMoving-related packing
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great guys packing and moving and the process has been very straightforward

Paid $3,000–3,500Reasonable priceLocal movingMoving-related packingMoving-related storage
Paige2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Good afternoon~ This is my second time using Gentle Giant. I was extremely pleased with both moves. The first move came in almost exactly as quoted- the difference was supplies. We changed residences. The crew was friendly and efficient. A good experience all around. The most recent move was transferring the…

Paid $1,500–2,000Great priceLocal movingMoving-related packingIn-state moving
Pierre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A truly professional service in every way: great communication, superior value (quality/coat), timely and efficient move with engaging, charming and attentive burly men. The inventory list they offer is first rate!

Paid $2,000–2,500Reasonable priceLocal movingMoving-related packingMoving-related storage
TylerLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Used gentle giant to move my stuff to u haul pod. they were incredibly quick with both packing, and loading/unloading. i’ve never had such quick service. also happy with how they packaged everything. my stuff was very secure.

Vehicle transportMoving-related packingMoving-related storage
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was the first time hiring movers and it was overall a great experience. From coordinating the move and communicating logistics they’ve really exceeded our expectations. Our movers Sterling, Jason and Daumantas all were nice, very professional, and efficient. It was also great to see their level of teamwork and coordination.

Paid $2,000–2,500Reasonable priceVehicle transportLocal movingMoving-related packing
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The 3 movers were on time, very communicative, and handled my belongings with care. They wrapped my furniture, worked smoothly, and asked questions for my preferences. They also disposed of old furniture for me fora reasonable fee that saved me money and time. The 3 movers that helped me move were Viktor, Eimis, and Jud! Very nice men.

Paid $2,000–2,500Reasonable priceLocal movingMoving-related packingOversized-item moving
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hired them for a move from Bellevue to Walla Walla. Completely professional and friendly. Move was done flawlessly. Highly recommended

Paid $4,000–4,500Great priceMoving-related packingOversized-item movingIn-state moving
ChristineLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is the ONLY truly "all our own employees" movers that I could find for our move from Seattle to WI. I just could not gamble using the brokers that hand off your belongings to different companies that you know nothing about, have unknown integrity and have no accountability. Gentle Giant was great to work with…

Reasonable priceInterstate movingMoving-related packingOversized-item moving
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, fast, got all my stuff done in a morning.

Reasonable priceVehicle transportLocal movingMoving-related packing
Robert16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The best moving company PERIOD. We moved from Washington to California and the team was extraordinary. Prompt, professional, courteous, and helpful from start to finish.

Paid $2,000+Great priceInterstate movingMoving-related packingOversized-item moving
Barbara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

courteous, timely, professional and fast.

Reasonable priceInterstate movingMoving-related packing
Stevi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Smoothest move I've ever had. I used Gentle Giant to pack and move from SLU to Downtown. Every apartment building has its own unique requirements, and the team was very adaptable to the limitations at both locations. The team was the most efficient I've worked with. Everything was well packed. All the while…

Reasonable priceLocal movingMoving-related packing
JeffLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Viktor and the team were wonderful! Very awesome!! Always on time. Kept track of everything. No breakage. From packing to loading to unloading. Thoughtful and calm. They made our big move feel easy. Arranging the move with Rachel and Craig and Alex was smooth. They were all very professional and knowledgeable. Thank you!!

Reasonable priceInterstate movingMoving-related packingOversized-item moving
AnthonyLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent experience with Gentle Giant. Both crews - loading and unloading - were fantastic. Personable, professional, efficient, and they clearly cared about taking care of my stuff. Communication with the office was great. I'd recommend Gentle Giant to anyone looking for a move.

Paid $2,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
RichardLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I cannot recommend Viktor and his team at Gentle Giant Movers highly enough. We recently had them pack and move our 4,000-square-foot home, and the entire process was completely seamless. What stood out the most was their extreme level of care and attention to detail with our personal belongings. Despite the massive…

Paid $2,000+Reasonable priceInterstate movingMoving-related packingOversized-item moving
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Victor and team were absolute professionals from beginning to end. My packing team, whose names I didn't write down, were also incredible. Highly recommended. My favorite moving service I have ever used.

Paid $2,000+Great priceLocal movingMoving-related packingMoving-related storage
ZagnyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

DON'T THINK ABOUT IT. JUST USE THIS COMPANY. Alex, Patrick, and Marcus were absolutely amazing. They handled our things with care, were diligent throughout, and made the whole move feel easy. Highly recommend them and Gentle Giant. From the detailed booking forms and flexible options (we got packing materials,…

Local movingMoving-related packingMoving-related storage
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a wonderful experience with Gentle Giant. Viktor and his crew (Artem, Marcus, Patrick and Dexter) handled packing and relocating us from Seattle to Kirkland. They worked incredibly hard and accomplished both tasks without damaging any items or walls. They were incredibly courteous and professional throughout…

Local movingMoving-related packing
Stacia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

What a fantastic moving experience with these great people! Every interaction was personal and friendly, from getting an estimate to wrapping up the final bill. The moving crew that helped us, led by the amazing Viktor, was organized, careful, efficient, and a joy to work with. The final cost was half the amount of…

Paid $2,000+Great priceMoving-related packingIn-state moving

Show more moving-related packing reviews (15 more) →

Price

$2.0k+105% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 70%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
In-state moving36$805–$2.1k
Moving-related packing35$432–$1.5k
Oversized-item moving34$228–$677
Interstate moving21$1.6k–$4.9k
Moving-related storage12$285–$958
Vehicle transport8$522–$1.4k
Moving-related junk removal7$196–$656

Compare with