Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Gentle Giant Moving Company

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 342 movers · 5.0★ from 583 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 79% of movers.B
79

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for moving-related storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$285–$958
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Moving-related storage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 149
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Moving-related storage”

Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great guys packing and moving and the process has been very straightforward

Paid $3,000–3,500Reasonable priceLocal movingMoving-related packingMoving-related storage
Pierre6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A truly professional service in every way: great communication, superior value (quality/coat), timely and efficient move with engaging, charming and attentive burly men. The inventory list they offer is first rate!

Paid $2,000–2,500Reasonable priceLocal movingMoving-related packingMoving-related storage
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Joseph and Wyland were incredible movers. They were extremely detailed, efficient and careful in packing all of my items. Jason and Patrick delivered my items to my new place, and they similarly were fantastic. Incredibly fast, kind, and easy to work with. I am so thankful to have worked with them all for my first move!

Reasonable priceMoving-related storageIn-state moving
TylerLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Used gentle giant to move my stuff to u haul pod. they were incredibly quick with both packing, and loading/unloading. i’ve never had such quick service. also happy with how they packaged everything. my stuff was very secure.

Vehicle transportMoving-related packingMoving-related storage
Holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Victor and team were absolute professionals from beginning to end. My packing team, whose names I didn't write down, were also incredible. Highly recommended. My favorite moving service I have ever used.

Paid $2,000+Great priceLocal movingMoving-related packingMoving-related storage
ZagnyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

DON'T THINK ABOUT IT. JUST USE THIS COMPANY. Alex, Patrick, and Marcus were absolutely amazing. They handled our things with care, were diligent throughout, and made the whole move feel easy. Highly recommend them and Gentle Giant. From the detailed booking forms and flexible options (we got packing materials,…

Local movingMoving-related packingMoving-related storage
Antoinette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Every aspect of my experience with Gentle Giant was 5 stars and every person I encountered provided exceptional customer service. I highly recommend them for any of your packing, moving or storage needs.

Reasonable priceLocal movingMoving-related storage
Jamie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The two movers, Stephan and Oleksandr were both professional and casual, and got the job done very quickly and efficiently. It was greatly appreciated to have a smooth and friendly experience and to have the whole process taken care of. Very many thanks to them!

Paid $600–800Reasonable priceLocal movingMoving-related packingMoving-related storage
LeAnne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A huge shout out to Victor and Alexander, they arrived on time and were so good at getting things organized and loaded into the truck. They were quick, efficient, super accommodating and smiled the entire time. There were several obstacles that made this move more challenging and they met each one with a great…

Great priceLocal movingMoving-related packingMoving-related storage
LLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had an excellent experience with Gentle Giant movers, they were professional and we had great communication from start and through the final steps of the move. They provided me with a comprehensive inventory of every item. I highly recommend Gentle Giant, they will make your moving experience easy!

Moving-related storageOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $800–1,000Reasonable priceMoving-related storage
PaulLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable priceMoving-related storage

Price

$2.0k+105% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 70%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
In-state moving36$805–$2.1k
Moving-related packing35$432–$1.5k
Oversized-item moving34$228–$677
Interstate moving21$1.6k–$4.9k
Moving-related storage12$285–$958
Vehicle transport8$522–$1.4k
Moving-related junk removal7$196–$656

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