Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Gentle Giant Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%79+5.6Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Gentle Giant Moving Company

Seattle, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #136Position by Experts Score among all companies we track in this category. of 342 movers · 5.0★ from 583 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Giant Moving Company is better than 95% of movers.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Giant Moving Company is better than 93% of movers.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Giant Moving Company is better than 100% of movers.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Giant Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Giant Moving Company is better than 79% of movers.B
79

Reviews for your job

Customers hired Gentle Giant Moving Company for 8 kinds of job.

Gentle Giant Moving Company for vehicle transport

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,400–1,600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$522–$1.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle transport”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 59
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Vehicle transport”

TylerLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Used gentle giant to move my stuff to u haul pod. they were incredibly quick with both packing, and loading/unloading. i’ve never had such quick service. also happy with how they packaged everything. my stuff was very secure.

Vehicle transportMoving-related packingMoving-related storage
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was the first time hiring movers and it was overall a great experience. From coordinating the move and communicating logistics they’ve really exceeded our expectations. Our movers Sterling, Jason and Daumantas all were nice, very professional, and efficient. It was also great to see their level of teamwork and coordination.

Paid $2,000–2,500Reasonable priceVehicle transportLocal movingMoving-related packing
Shelby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I found Gentle Giant through a Google search and I'm so happy with how my move went. The crew assigned to my move: Wyland, Artemis and Eimes were professional and fast. All my belongings were treated with care - even my plants! They arrived on time, made their way to the next destination quickly and moved all my…

Paid $1,000–1,500Reasonable priceVehicle transportLocal moving
Daniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service, fast, got all my stuff done in a morning.

Reasonable priceVehicle transportLocal movingMoving-related packing
Joanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional, friendly and efficient. They took great care with our possessions and worked with us to achieve a successful and affordable move.

Paid $1,400–1,600Great priceVehicle transportLocal movingMoving-related packing
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team of Alex, Antanas, and Artem were fantastic. Everything moved professionally and quickly. Very happy and would use them again.

Paid $800–1,000Reasonable priceSenior movingVehicle transportLocal moving
Matthew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Viktor, Alex, and Tom were amazing and efficient. Everything went smoothly day of and everything arrived in perfect condition and right where we wanted it. I’d absolutely use them again when I move next time!

Paid $1,400–1,600Reasonable priceVehicle transportLocal moving
LLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had an excellent experience with Gentle Giant movers, they were professional and we had great communication from start and through the final steps of the move. They provided me with a comprehensive inventory of every item. I highly recommend Gentle Giant, they will make your moving experience easy!

Moving-related storageOversized-item movingMoving-related packing+ Responsiveness+ Punctuality+ Quality

Price

$2.0k+105% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 70%Overpriced 1%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Local moving159$569–$1.5k
In-state moving36$805–$2.1k
Moving-related packing35$432–$1.5k
Oversized-item moving34$228–$677
Interstate moving21$1.6k–$4.9k
Moving-related storage12$285–$958
Vehicle transport8$522–$1.4k
Moving-related junk removal7$196–$656

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