Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Gentle Hippo Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Gentle Hippo Junk Removal

Perrysburg, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 30 wallpaper removal services · 5.0★ from 141 Google reviews

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Percentile vs other wallpaper removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Hippo Junk Removal is better than 100% of wallpaper removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Hippo Junk Removal is better than 99% of wallpaper removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Hippo Junk Removal is better than —% of wallpaper removal services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Hippo Junk Removal is better than 100% of wallpaper removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Hippo Junk Removal is better than 100% of wallpaper removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Hippo Junk Removal is better than —% of wallpaper removal services.–
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Reviews for your job

Customers hired Gentle Hippo Junk Removal for 7 kinds of job.

Gentle Hippo Junk Removal for appliance removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “Appliance removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Appliance removal & disposal”

Elizabeth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I worked with the Gentle Hippo crew to clean out my aging parents home. They showed up with unending patience and compassion for a difficult task, and a strong work ethic to do a thorough job. I recommend them very highly for any size job. They will treat you and your home with respect.

Reasonable priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
CharleneLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company was very friendly and professional. Only took them less than 2 hours to clean out the inside of the house and the brush from outside. I would highly recommend them. Thank you Gentle Hippo for your fast and friendly service!

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
Brandie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Josh and his team are great! Very friendly and helpful. I appreciate their quick response, scheduling and availability. They even took a couple item not originally on the list for removal. This was our second time using their services and will continue to do so.

Appliance removal & disposalJunk removal
Spencer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Josh and his team were outstanding! They were running just a little late, but he called to let me know and there was no problem. He arrived and quoted me a very reasonable price to haul away an old hot tub, grill, smoker, and some misc. junk. Once agreed, they got to work immediately and did a great job, with…

Reasonable priceAppliance removal & disposalJunk removal
Claude12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Gentle Hippo to the rescue! We cannot say enough good things about Josh and his team. We were dealing with cleaning out the house of a deceased loved one. Josh was so understanding and respectful and flexible throughout the process. They helped remove some large items from the house and yard. He and his team even…

Reasonable priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Josh and his team did an amazing job, even though this clean out was bigger than they anticipated and planned for. Highly recommend!

Reasonable priceHouse & garage cleanoutsMattress removal & disposalAppliance removal & disposal
Timothy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Josh and his team were on time and very friendly and efficient. Will definitely use them again!

Reasonable priceAppliance removal & disposal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts33—
Junk removal25—
Furniture removal18—
Mattress removal & disposal16—
Appliance removal & disposal7—
Yard debris removal5—
Construction debris removal3—

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