Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Gentle Hippo Junk Removal logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Gentle Hippo Junk Removal

Perrysburg, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 30 wallpaper removal services · 5.0★ from 141 Google reviews

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Percentile vs other wallpaper removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gentle Hippo Junk Removal is better than 100% of wallpaper removal services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gentle Hippo Junk Removal is better than 99% of wallpaper removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gentle Hippo Junk Removal is better than —% of wallpaper removal services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gentle Hippo Junk Removal is better than 100% of wallpaper removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gentle Hippo Junk Removal is better than 100% of wallpaper removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gentle Hippo Junk Removal is better than —% of wallpaper removal services.–
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Reviews for your job

Customers hired Gentle Hippo Junk Removal for 7 kinds of job.

Gentle Hippo Junk Removal for yard debris removal

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Yard debris removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Yard debris removal”

Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Josh, the owner, was great from the first phone call through the job being completed. In our opinion, he and his workers, Dylan and Keegan, were highly efficient and did more than we expected (like sweeping out the back porch/house/garage before they left--much appreciated) . We're from Illinois, so Gentle Hippo was…

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
CharleneLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company was very friendly and professional. Only took them less than 2 hours to clean out the inside of the house and the brush from outside. I would highly recommend them. Thank you Gentle Hippo for your fast and friendly service!

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
Austin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I cannot thank Josh and Dylan of Gentle Hippo enough for getting us out of the jam we were in. Customer service was a 10/10 as well as the job performed! When my girlfriend and I got the keys to move into our new home, let’s just say it didn’t look like the sellers moved at all and completely trashed the place. The…

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal
HillaryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

When I say Gentle Hippo restored my faith in humanity, I mean it. Josh the owner responded to my inquiry so quickly and was able to fit me in the schedule. I was in a state of panic and overwhelm from independently moving me and my 3 kids to a new home and Gentle Hippo came to the rescue. Him and his team worked…

Great priceHouse & garage cleanoutsYard debris removalJunk removal
dan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The team was on time, friendly and worked fast. I had a great experience and would recommend them to anyone!

Great priceHouse & garage cleanoutsMattress removal & disposalYard debris removal

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 55%Reasonable 45%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts33—
Junk removal25—
Furniture removal18—
Mattress removal & disposal16—
Appliance removal & disposal7—
Yard debris removal5—
Construction debris removal3—

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