Auto body shop · Hempstead, NY · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%38+2.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#212 of 588 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 64%
4.9★★★★★106 Google reviews · 23 photos
94%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Geo Auto Collision 4.9 out of 5 based on 106 reviews, noting the owner replied to 36% of them. Customers frequently cite punctual repairs, transparent communication, and assistance with insurance claims and rental cars as key benefits. The shop handles various vehicle types, including Jeeps, Teslas, and Minis, with many clients returning for repeat service. No common criticisms appear in the provided excerpts, which consistently highlight professional staff and high-quality body work.
Google rating: 4.9 out of 5 from 106 reviews (94% five-star).
Reviews on this page: 106 Google reviews (83 with written comments, 8 with photos).
Owner responses: the business replied to 36% of reviews.
Most recent review: October 31, 2026.
Service: Auto Repair Shop serving Hempstead, New York.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Geo Auto CollisionAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Geo Auto Collision: 92/100 on this factor. Category median: 87.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Geo Auto Collision: 91/100 on this factor. Category median: 85.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Geo Auto Collision: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Geo Auto Collision: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Geo Auto Collision: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Geo Auto Collision: 38/100 on this factor. Category median: 57.D
38
Bar = this company · dark tick = category median.
Star ratings
106 Google reviews we collected
4.9of 5
5 stars10094%
4 stars44%
3 stars00%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
99%praise
Praise14199%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price5100%
Reasonable00%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3927%
Would recommend3827%
Quality & results2920%
Speed & response1611%
Communication86%
Honesty & trust75%
Price & value64%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Listen, this is the best place for anyone to take their vehicle, they are professional, easy to speak to, kind and sweet.”
“This is my second time there, and I will recommend anyone to Geo Auto Collision.”
“I was referred to them by my uncle and just like he said, they will do a great job, and they did.”
“Jennifer at the front desk was kind and responsive, and the gentleman who drove me to pick up the rental car was also very nice and respectful.”
“He and his dad, Giovanni, took the time to explain the work that would be done on the car, which I really appreciated.”
“My car was in a small accident, and honestly, I was a little traumatized.”
“special shoutout to the shop pup, she did her fair share of helping me keep my cool post-accident lol”
People customers mention
Chris6 reviews
Island4 reviews
Giovanni3 reviews
Queens3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Geo Auto Collision for 3 kinds of job. Pick one to see what they paid and said.
TTroyLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I took my car there to replace the rear passenger door on my Jeep Grand Cherokee. As I was working with the insurance of the driver who caused the chain reaction 3 car collision, the cost was covered. I was referred to them by my uncle and just like he said, they will do a great job, and they did. See the picture…
AangelaLocal Guide · 43 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Listen, this is the best place for anyone to take their vehicle, they are professional, easy to speak to, kind and sweet. This is my second time there, and I will recommend anyone to Geo Auto Collision. They have your best interest as a customer.
KKianna4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
This is the only place I go to for car detailing. Definitely the best on Long Island. Amazing job and great customer service I’m always so pleased with the work. Thank you guys so much.
PaintingBody & Trim
TTyler4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Brought my Acura RDX in for some body work and the car came back in perfect condition. These guys did an amazing job I recommend them to all my friends and family.
Great pricePaintingBody & Trim
TTossea5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I could not be more pleased with Geo Auto Collision. Chris was knowledgeable, attentive, and calm even as things almost got complicated with liability. He and his dad, Giovanni, took the time to explain the work that would be done on the car, which I really appreciated.
Everyone there was great. Jennifer at the…
PaintingBody & Trim
JJuan4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Exelente servicio en general lleve mi auto y lo dejaron como nuevo me lo entregaron limpio y brillado recomiendo 100%
I took my car there to replace the rear passenger door on my Jeep Grand Cherokee. As I was working with the insurance of the driver who caused the chain reaction 3 car collision, the cost was covered. I was referred to them by my uncle and just like he said, they will do a great job, and they did. See the picture for yourself.
I highly recommend them. Tell 'em Troy with the red Jeep sent you.
C
Catalina CLocal Guide · 18 reviewsiTotal number of Google reviews Catalina has written across all businesses on Google Maps, not just this one.
Listen, this is the best place for anyone to take their vehicle, they are professional, easy to speak to, kind and sweet. This is my second time there, and I will recommend anyone to Geo Auto Collision. They have your best interest as a customer.
K
Kianna Chin4 reviewsiTotal number of Google reviews Kianna has written across all businesses on Google Maps, not just this one.
This is the only place I go to for car detailing. Definitely the best on Long Island. Amazing job and great customer service I’m always so pleased with the work. Thank you guys so much.
Services: Painting, Body & Trim
T
Tyler Hue4 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Brought my Acura RDX in for some body work and the car came back in perfect condition. These guys did an amazing job I recommend them to all my friends and family.
Price assessment: Great price
Services: Painting, Body & Trim
T
Tossea Wilson5 reviewsiTotal number of Google reviews Tossea has written across all businesses on Google Maps, not just this one.
I could not be more pleased with Geo Auto Collision. Chris was knowledgeable, attentive, and calm even as things almost got complicated with liability. He and his dad, Giovanni, took the time to explain the work that would be done on the car, which I really appreciated.
Everyone there was great. Jennifer at the front desk was kind and responsive, and the gentleman who drove me to pick up the rental car was also very nice and respectful.
Most importantly, the work on the car was excellent. It looks as if nothing ever happened. I’m beyond pleased with the result and would recommend Geo Auto Collision.
Services: Painting, Body & Trim
J
Juan Manuel Aristizabal4 reviewsiTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
I've had the best experience with Geo Auto Collision. My car was in a small accident, and honestly, I was a little traumatized. My mom rang them that night past hours, and Chris picked up no problem. After I brought it in they got to work less than a week later I Picked up my ride like it was showroom fresh. Fast, sharp, lifesavers-total five stars. If you're wrecked, call these guys. They make any nightmare vanish. THANKS CHRIS !!
C
Christopher Vandoimen3 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
