Auto repair shop · Hempstead, NY · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#145 of 588 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 75%
4.9★★★★★169 Google reviews · 7 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently describe Triple P Auto Service as a family-owned shop that provides quick, same-day repairs for issues like engine trouble, tires, and brakes. Reviewers highlight the staff's honesty, clear communication of options, and reasonable pricing compared to other local competitors. The owner is frequently noted for his professionalism and willingness to advise against unnecessary work. No recurring criticisms appear in the provided five-star excerpts.
Google rating: 4.9 out of 5 from 169 reviews (98% five-star).
Reviews on this page: 169 Google reviews (128 with written comments).
Owner responses: the business replied to 28% of reviews.
Most recent review: October 20, 2026.
Service: Auto Repair Shop serving Hempstead, New York.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Triple P Auto ServiceAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Triple P Auto Service: 93/100 on this factor. Category median: 87.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Triple P Auto Service: 91/100 on this factor. Category median: 85.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Triple P Auto Service: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Triple P Auto Service: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Triple P Auto Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Triple P Auto Service: 78/100 on this factor. Category median: 57.B
78
Bar = this company · dark tick = category median.
Star ratings
169 Google reviews we collected
4.9of 5
5 stars16698%
4 stars00%
3 stars00%
2 stars11%
1 star21%
Praise vs complaints
Phrases our text analysis found in 128 written reviews
99%praise
Praise27099%
Complaints41%
Topic share
How often each topic comes up in the written reviews
7topics
Honesty & trust5219%
Staff & attitude4717%
Price & value4516%
Quality & results4015%
Speed & response4015%
Would recommend4015%
Communication104%
What customers talk about
We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“From the beginning, he was professional, knowledgeable, honest, and extremely helpful.”
“Highly recommend, honest and knowledgeable machanic.”
“The owner Aris diagnosed the problem with my car quickly and was able to fix it the same day at a good price.”
“These guys did a great job on my 2013 car repaired the muffler like new, and the price was much less than the other 2 auto shops I went to.”
“Friday morning came and one my tires was losing pressure fast.”
“I’m extremely grateful for his help and would highly recommend him to anyone looking for a trustworthy mechanic!”
“I cannot recommend triple P enough!”
“I brought my vehicle in because I was experiencing serious engine issues, and he took the time to explain what was happening and what my options were.”
People customers mention
Aris25 reviews
Peter4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Triple P Auto Service for 8 kinds of job. Pick one to see what they paid and said.
MMermaidLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
⭐⭐⭐⭐⭐
I had a wonderful experience with this mechanic! From the beginning, he was professional, knowledgeable, honest, and extremely helpful. I brought my vehicle in because I was experiencing serious engine issues, and he took the time to explain what was happening and what my options were.
What I appreciated…
Electrical repair
CChris6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The owner Aris diagnosed the problem with my car quickly and was able to fix it the same day at a good price. Great shop!
Air & cabin filter replacementTiresSteering & suspension repair
RRich12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
These guys did a great job on my 2013 car repaired the muffler like new, and the price was much less than the other 2 auto shops I went to. Highly recommend this place if your looking for affordable & honest work!
MmaeveLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Aris replaced a defective tire for me this week. He was waiting when I arrived, and everything was done perfectly within 30 minutes. Couldn’t be happier. Price was excellent, Service top-notch and I will absolutely recommend them and use them again.
NNatalia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Was holding off on replacing my tires for as long as I could. Friday morning came and one my tires was losing pressure fast. After receiving a referral from a friend, I reached out to Aris from Triple P and was told to come in as soon as I could. It only took about an hour and I was out the door with brand new…
JJohnLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
Quick, fair, friendly, and knowledgeable. Showed up with A/C not running cold. I’d read about a service bulletin on my vehicle and they quickly called it out as a common problem. They were able to diagnose within an hour or so and get it fixed in just a few hours. Great experience.
⭐⭐⭐⭐⭐
I had a wonderful experience with this mechanic! From the beginning, he was professional, knowledgeable, honest, and extremely helpful. I brought my vehicle in because I was experiencing serious engine issues, and he took the time to explain what was happening and what my options were.
What I appreciated most was that he went above and beyond by informing me about a possible manufacturer warranty extension that could potentially save me thousands of dollars in repairs. He didn’t have to take that extra step, but he genuinely cared about helping me find the best solution.
It’s not always easy finding a mechanic who is honest, patient, and willing to look out for their customers. I’m extremely grateful for his help and would highly recommend him to anyone looking for a trustworthy mechanic!
Services: Electrical repair
Response from the owner · a week ago
Thank you for the 5 star review. We appreciate the business
C
Chris Nolan6 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
These guys did a great job on my 2013 car repaired the muffler like new, and the price was much less than the other 2 auto shops I went to. Highly recommend this place if your looking for affordable & honest work!
P
Patrick MannaLocal Guide · 41 reviewsiTotal number of Google reviews Patrick has written across all businesses on Google Maps, not just this one.
Aris replaced a defective tire for me this week. He was waiting when I arrived, and everything was done perfectly within 30 minutes. Couldn’t be happier. Price was excellent, Service top-notch and I will absolutely recommend them and use them again.
J
Joel Grullon14 reviewsiTotal number of Google reviews Joel has written across all businesses on Google Maps, not just this one.
Was holding off on replacing my tires for as long as I could. Friday morning came and one my tires was losing pressure fast. After receiving a referral from a friend, I reached out to Aris from Triple P and was told to come in as soon as I could. It only took about an hour and I was out the door with brand new tires. Aris was awesome and gave me all my options. He didn’t pressure me into anything I didn’t need, and gave my solid advice. This will be my new go to spot. Totally recommend!
