Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
George Salet Plumbing, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%94+13.3Replies to reviews 7%86+6.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

George Salet Plumbing, Inc.

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 589 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.George Salet Plumbing, Inc. is better than 94% of gas contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.George Salet Plumbing, Inc. is better than 95% of gas contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.George Salet Plumbing, Inc. is better than 100% of gas contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.George Salet Plumbing, Inc. is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.George Salet Plumbing, Inc. is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.George Salet Plumbing, Inc. is better than 86% of gas contractors.A
86

Reviews for your job

Customers hired George Salet Plumbing, Inc. for 8 kinds of job.

George Salet Plumbing, Inc. for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$655
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 26
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Faucet repair”

Hilary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

George Salet Plumbing is fantastic. Friendly, honest, good work, great availability. They are honest and transparent with their pricing and stand behind their work!

Reasonable priceFaucet repairPlumbing fixture installation
sarah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Jose was great. He installed a new water heater and was thorough and efficient. He took extra time to show me how to shut off the water and gas. We talked about emergency situations and he assured me that the current water heater was particularly safe - safer than the former one. He spent hours in a very tight…

Great priceFaucet repairService not listed
Frank1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Efficient and professional service from Chance

Paid $400–600Not sureFaucet repair
jamisonj3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The service was excellent. They showed up when they said they were coming. They're straightforward with pricing. David did an excellent job. I would definitely recommend if you want to get something done right. This is the first time I've used them but I'm definitely saving their contact information!

Paid $1,200–1,400Reasonable priceRepair water fixturesFaucet repair
Charles11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

David did a great job. All it needed was to tighten the knob on the pull out on faucet. Advised to check if this happens again Thanks, Joyce

Faucet repair
jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Danny was great. We have an unique faucet that he was able to fix. The quote was exactly the cost. He needed to run to a hardware store to get a special socket and we were not charged for it! Friendly and left the sink are completely clean. We will ask for him again

Drain cleaningPlumbing leak detectionFaucet repair
Salvatore1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Extremely knowledgeable, professional and fair. Long time customer - they are the best.

Faucet repairFaucet installation
DianaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

On time. Friendly. Very respectful of our property. Most definitely, very knowledgeable. Did a great job installing a new water heater. Worked on our kitchen faucet. We're not getting hot water. We need to purchase a new faucet. Will have him come back to fix the hot water problem and put in the new faucet.

Paid $1,000+Reasonable priceWater heater installationFaucet repair
Tina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I am always completely satisfied with my George Salet plumbing experiences. Jose has been to my home several times and his work ethic is extremely strong. He takes pride in a job "well done."

Paid $1,000+Reasonable priceFaucet repair
Clarendon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I am always impressed and pleased with John/George Salet Plumbing's work. I wouldn't hire anyone else.

Reasonable priceToilet repairDrain cleaningPlumbing pipe repair
Millie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chance and Dmitrii were OUTSTANDING! They were very professional, knowledgeable, helpful, respectful, and courteous! They answered all of our questions and provided helpful suggestions! We will ask for Chance and Dmitrii the next time we have a plumbing need! Thank YOU so much for such an excellent customer service…

Paid $1,000+Reasonable priceDrain cleaningFaucet repairToilet installation
TomLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Daniel was great. The problem turned out to be very simple, but he was friendly, fast and did everything to make it a good experience for me.

Great priceFaucet repair
Janipher11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My go to plumber in SF Always available Always dependable Very trustworthy

Reasonable priceToilet repairWater heater installationPlumbing leak detection
SALLY6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Salet plumbing numerous times and I feel this review is long over due. They are always very responsive, professional, and do an excellent job!

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Williama year ago★★★★★

Rating only, no written review.

Not sureWater heater installationFaucet repair

Price

$881+150% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 59%Overpriced 2%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair25$124–$554
Water heater installation23$1.2k–$2.5k
Repair water fixtures22—
Drain cleaning20$57–$393
Plumbing fixture installation17—
Plumbing pipe repair17$251–$1.4k
Faucet repair15$216–$655
Faucet installation13$261–$680

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