Glara5 reviewsTotal number of Google reviews Glara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleProfessional and friendly, Good with dogs!
George Salet Plumbing, Inc.
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%94+13.3Replies to reviews 7%86+6.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 46 gas contractorsPosition by Experts Score among all companies we track in this category. · better than 71%
4.9 ★★★★★ 589 Google reviews · 22 photos
97%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
77%reviews answered by the owner
$881typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
George Salet Plumbing, Inc. at a glance
Customers frequently cite punctuality, professional communication, and transparent pricing as key strengths of the service. Technicians are noted for explaining repairs clearly, handling diverse issues like water heaters and fireplaces efficiently, and providing prompt responses to emergencies. However, a minority of low-star reviews highlight concerns regarding high costs for simple tasks, delayed estimates, and perceived upselling during initial consultations.
- Google rating: 4.9 out of 5 from 589 reviews (97% five-star).
- Reviews on this page: 589 Google reviews (506 with written comments, 12 with photos).
- Owner responses: the business replied to 77% of reviews.
- Most recent review: October 28, 2026.
- Service: Gas Contractor serving San Francisco, California.
Data from Google, last updated October 29, 2026.
Score profile vs other gas contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.George Salet Plumbing, Inc.: 94/100 on this factor. Category median: 88.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.George Salet Plumbing, Inc.: 95/100 on this factor. Category median: 87.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.George Salet Plumbing, Inc.: 100/100 on this factor. Category median: 95.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.George Salet Plumbing, Inc.: 94/100 on this factor. Category median: 100.A
94
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.George Salet Plumbing, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.George Salet Plumbing, Inc.: 86/100 on this factor. Category median: 78.A
86
Bar = this company · dark tick = category median.
Star ratings
589 Google reviews we collected
- 5 stars57297%
- 4 stars112%
- 3 stars20%
- 2 stars10%
- 1 star31%
Praise vs complaints
Phrases our text analysis found in 506 written reviews
- Praise97599%
- Complaints61%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price3223%
- Reasonable8359%
- Overpriced32%
- Not sure2316%
$881+150% vs typical gas contractors
Middle half of what 104 customers paid ($352–$1.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude25426%
- Speed & response22823%
- Quality & results19220%
- Would recommend929%
- Communication808%
- Price & value798%
- Honesty & trust566%
What customers talk about
We read 506 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“On-time, highly professional, excellent repairs to old faucets.”
“We’ve been using George Salet Plumbing for years… today I had an emergency and John was able come over quickly.”
“Excellent service, prompt, explained everything, including how to secure a warranty.”
“Figured out right away why the gas fireplace was not working!”
“I would not hesitate to recommend him to family or friends!”
“Jose at George Salet Plumbing was very good at explaining the service needed at my house.”
“Cameron showed up early and quickly gave me a reasonable quote and had replaced the main water shutoff valve and two toilet water valves in under 90 minutes.”
“Way overcharging.”
“They are honest, and really know what they are doing.”
People customers mention
- Cameron 15 reviews
- Jose 15 reviews
- David 15 reviews
- Jacob 14 reviews
- John 11 reviews
- Daniel 7 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired George Salet Plumbing, Inc. for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Kirstyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
We’ve been using George Salet Plumbing for years… today I had an emergency and John was able come over quickly. They are honest, and really know what they are doing. We’ve never been disappointed.
Paid $800–1,000Reasonable priceDrain cleaning
c8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Excellent service, prompt, explained everything, including how to secure a warranty. Very pleased!
Paid $1,200–1,400Reasonable priceGarbage disposal installation
Mikaeli9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Cameron was calm and very efficient diagnosing out kitchen drain. Easy to understand, down to earth, brief but experienced. Wonderful experience!
Paid $1–200Great priceDrain cleaning
Margret1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Cameron is an excellent plumber. He was knowledgeable and patient in giving us the information we needed to make a decision on our hot water heaters. Installation was seamless.
Paid $2,000+Water heater installation
JimLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Best plumber in San Francisco! We have used George for nearly 20 years. Highly recommended
Paid $1,000–1,200Reasonable priceFaucet installationService not listed
Jeff4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Thank you Cameron for being so quickly responsive. We had a water tank failure with leak and Cameron came over to shut the hot water off and ensured the leak was minimized. They came back the next day and did an install and things are working perfectly. Thanks again!
Paid $2,000+Reasonable priceWater tank installation
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 25 | $124–$554 |
| Water heater installation | 23 | $1.2k–$2.5k |
| Repair water fixtures | 22 | — |
| Drain cleaning | 20 | $57–$393 |
| Plumbing fixture installation | 17 | — |
| Plumbing pipe repair | 17 | $251–$1.4k |
| Faucet repair | 15 | $216–$655 |
| Faucet installation | 13 | $261–$680 |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 589 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jennifer Donnellan1 reviewTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job. Came on time. Checked it out and gave it the all clear.
- Price assessment: Great price
- Price: $1–200
- Services: Service not listed
Kirstyn Cogan1 reviewTotal number of Google reviews Kirstyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe’ve been using George Salet Plumbing for years… today I had an emergency and John was able come over quickly. They are honest, and really know what they are doing. We’ve never been disappointed.
- Price assessment: Reasonable price
- Price: $800–1,000
- Services: Drain cleaning
Albert MayerLocal Guide · 17 reviewsTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent! On-time, highly professional, excellent repairs to old faucets.
c kraus8 reviewsTotal number of Google reviews c has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service, prompt, explained everything, including how to secure a warranty. Very pleased!
- Price assessment: Reasonable price
- Price: $1,200–1,400
- Services: Garbage disposal installation
Mikaeli Smythe9 reviewsTotal number of Google reviews Mikaeli has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCameron was calm and very efficient diagnosing out kitchen drain. Easy to understand, down to earth, brief but experienced. Wonderful experience!
- Price assessment: Great price
- Price: $1–200
- Services: Drain cleaning
Linda Bauccio10 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHe was promos and knowledgeable about how to fix our issue.
- Price assessment: Reasonable price
- Price: $800–1,000
- Services: Service not listed
Mike Agil6 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFast and quick.
David3 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent work
Wendy Shinbori4 reviewsTotal number of Google reviews Wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAble to get an appt quick for a leaking toilet. Very professional.
- Services: Toilet repair, Faucet installation
Response from the owner · 2 years ago
We're pleased you secured a quick appointment, Wendy. Our team is committed to providing efficient and professional solutions for all your plumbing needs. Should you require our services in the future, please feel free to contact us. George Salet Plumbing
Business details
- Address: 200 Valley Dr, Brisbane, CA 94005
- Phone: (415) 334-0733
- Website: plumbingpro.com
- Service area: San Francisco, CA