Experts Reviews · Company report
George Salet Plumbing, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%95+23Value 14%94+13.3Replies to reviews 7%86+6.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

George Salet Plumbing, Inc.

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 589 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.George Salet Plumbing, Inc. is better than 94% of gas contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.George Salet Plumbing, Inc. is better than 95% of gas contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.George Salet Plumbing, Inc. is better than 100% of gas contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.George Salet Plumbing, Inc. is better than 94% of gas contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.George Salet Plumbing, Inc. is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.George Salet Plumbing, Inc. is better than 86% of gas contractors.A
86

Reviews for your job

Customers hired George Salet Plumbing, Inc. for 8 kinds of job.

George Salet Plumbing, Inc. for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Water heater repair”

Paula6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Another service request and again outstanding service. Prompt, extremely professional and service oriented. Thank you George Salet!!!!

Paid $2,000+Reasonable priceWater heater installationWater heater repair
IanLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It is terrific working with Dmitrii. Knowledgeable and explains everything clearly and practically.

Sewer cleaningWater heater repair
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

3rd time working with Cameron. He’s professional, detailed and efficient. Awesome job!

Paid $600–800Reasonable priceWater heater repair
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Had a problem with my water heater could not reset the pilot light ended up calling George Salet and got an appointment for the next day. Jacob arrived assessed. The whole situation turned out. It was the power module and so he had to replace that but Jacob was great and he was very efficient and knowledgeable and I…

Great priceWater heater repair
L.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This was by far the best experience we have ever had with a plumbing service. I have worked with many over the years, and Salet Plumbing is the most professional, courteous, reasonable, and efficient that I have ever seen. The communication was clear and I never felt like I was being pressured to buy a fixture or…

Paid $1,000+Reasonable priceWater heater repairService not listed
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jacob thoroughly diagnosed the issue, evaluated the equipment, and provided clear instructions on relighting the pilot light on the water heater should it go out again.

Paid $200–300Reasonable priceWater heater repair
Jay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jacob was very hard working and professional. He actually took on an additional repair that I had scheduled for a future date and accomplished both on the same visit.

Paid $1,000+Reasonable priceRepair water fixturesWater heater repair
Cathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

George Salet plumbers are the very best! Extremely professional, knowledgable, courteous and they have always gotten the job done for us. Today there were some stubborn obstacles, but David persisted until the job was done. No need to call anyone else because you can trust these guys to do the job right.

Water heater repair
StephenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cameron came over the day I submitted my request for my tankless water heater issue. He not only check out what is going on with the issue, he also pointed out some of the really bad work with the previous install, including some safety issues. He also give me multiple recommendations and smarter solutions to solve…

Great priceWater heater repair
Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cameron from George Salet plumbing was terrific. Patiently explained the steps for lighting our fireplace insert. Then asked if I wanted to go through the steps myself with him there (I did). Answered a bunch of plumbing questions and will be coming back for more work.

Water heater repairService not listed

Price

$881+150% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 59%Overpriced 2%Not sure 16%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair25$124–$554
Water heater installation23$1.2k–$2.5k
Repair water fixtures22—
Drain cleaning20$57–$393
Plumbing fixture installation17—
Plumbing pipe repair17$251–$1.4k
Faucet repair15$216–$655
Faucet installation13$261–$680

Compare with