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Georgetown Waterproofing Inc

Waterproofing service · Grandville, MI · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%68+39.9Reliability 26%57+14.9Value 15%93+14.2Craft & service penalty98−0.2Momentum penalty15−8.5Experts Score= 60Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 18 insulation contractorsPosition by Experts Score among all companies we track in this category. · better than 0%
4.8 ★★★★★ 35 Google reviews · 24 photos
94%five-star reviews
3.86★last 12 monthsAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Georgetown Waterproofing Inc at a glance

Customers report that Georgetown Waterproofing handles foundation crack repairs, basement sealing, and drainage issues with prompt scheduling and professional communication. Reviewers frequently note reasonable pricing, clean work sites, and the provision of photos documenting the completed work. The few negative reviews cite a specific incident involving a truck dropping loose rock into traffic and a lack of phone responsiveness afterward, though these complaints contrast with the majority of positive feedback regarding service quality.

  • Google rating: 4.8 out of 5 from 35 reviews (94% five-star).
  • Reviews on this page: 35 Google reviews (30 with written comments, 6 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Insulation Contractor serving Grandville, Michigan.

Data from Google, last updated November 6, 2026.

Score profile vs other insulation contractors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.

Satisfaction68Reliability57Craft & service98Value93Momentum15Replies to reviews–Satisfaction: 68 (median 92)Reliability: 57 (median 89)Craft & service: 98 (median 98)Value: 93 (median 100)Momentum: 15 (median 100)
Georgetown Waterproofing IncInsulation Contractors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Georgetown Waterproofing Inc: 68/100 on this factor. Category median: 92.B
68
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Georgetown Waterproofing Inc: 57/100 on this factor. Category median: 89.C
57
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Georgetown Waterproofing Inc: 98/100 on this factor. Category median: 98.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Georgetown Waterproofing Inc: 93/100 on this factor. Category median: 100.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Georgetown Waterproofing Inc: 15/100 on this factor. Category median: 100.F
15
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–

Bar = this company · dark tick = category median.

Star ratings

35 Google reviews we collected

  • 5 stars3394%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star26%

Praise vs complaints

Phrases our text analysis found in 30 written reviews

  • Praise75100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1621%
  • Speed & response1520%
  • Staff & attitude1419%
  • Price & value1317%
  • Quality & results1013%
  • Communication45%
  • Honesty & trust34%

What customers talk about

We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…at's necessary and not just sell you services you don't need, I would HIGHLY recommend calling Georgetown Waterproofing Inc.…”
  • “He arrived, quickly helped me put the puzzle pieces together, then told me what I could do to address the issue.”
  • “It’s so nice to see a young man take pride in his work!”
  • “We were very impressed with Parker who checked the job and gave us a reasonable estimate!”
  • “I had a few cracks in the foundation of my house and they did a great job sealing them from the inside and outside.”
  • “Young man was professional and answered all of my questions.”
  • “Georgetown Waterproofing Inc delivers reliable waterproofing”

People customers mention

  • Parker 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Georgetown Waterproofing Inc for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Jesse2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

10 STARS! Exceptional Service... Quality, Speed, & Price, it's not very often you get all 3. The team at Georgetown will take care of you like family. Absolutely the guys you want to call to get it done RIGHT!!

Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cody was a great source of information. It was delightful to talk to him about the best replacement options for Dow extruded foam board when insulating the exterior of our basement walls. He also scraped down the walls and took a shovel to remove the debris from when the forms were removed (along the footings)…

ShaunLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have a slow small leak in my walkout basement. Ashton rearranged his schedule to come inspect it. He arrived, quickly helped me put the puzzle pieces together, then told me what I could do to address the issue. If you're looking for a longstanding company, with a firm reputation, who will do what's necessary and…

zac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

July 6 at about 8:00AM this truck pulled out into traffic with a pile of loose rock that pelted my car due to the company’s negligence nobody will answer phones or call back will be making a report to both the police and insurance.

Customer photo from zac's reviewCustomer photo from zac's review
MidwestManLocal Guide · 269 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

It sure would he nice if you’d come down and clean up all the dirt and gravel runoff the rains left from your boat launch. A wheelchair user couldn’t maneuver in this.

Customer photo from MidwestMan's review
Derek13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Parker and his crew did a fantastic job. We’re extremely satisfied with both the quality of their work and the cost. Highly recommend!

Photos

Customer reviews

4.8 ★★★★★ 35 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jesse Budrick2 reviewsTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10 STARS! Exceptional Service... Quality, Speed, & Price, it's not very often you get all 3. The team at Georgetown will take care of you like family. Absolutely the guys you want to call to get it done RIGHT!!

Cindy Preston2 reviewsTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cody was a great source of information. It was delightful to talk to him about the best replacement options for Dow extruded foam board when insulating the exterior of our basement walls. He also scraped down the walls and took a shovel to remove the debris from when the forms were removed (along the footings) before he sprayed the waterproofing. It’s so nice to see a young man take pride in his work!! Thanks Cody and Georgetown Waterproofing. Cindy from Habitat for Humanity Barry County.

Shaun MooreLocal Guide · 25 reviewsTotal number of Google reviews Shaun has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have a slow small leak in my walkout basement. Ashton rearranged his schedule to come inspect it. He arrived, quickly helped me put the puzzle pieces together, then told me what I could do to address the issue. If you're looking for a longstanding company, with a firm reputation, who will do what's necessary and not just sell you services you don't need, I would HIGHLY recommend calling Georgetown Waterproofing Inc.

zac barkel2 reviewsTotal number of Google reviews zac has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

July 6 at about 8:00AM this truck pulled out into traffic with a pile of loose rock that pelted my car due to the company’s negligence nobody will answer phones or call back will be making a report to both the police and insurance.

MidwestManLocal Guide · 269 reviewsTotal number of Google reviews MidwestMan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

It sure would he nice if you’d come down and clean up all the dirt and gravel runoff the rains left from your boat launch. A wheelchair user couldn’t maneuver in this.

Derek Dyer13 reviewsTotal number of Google reviews Derek has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Parker and his crew did a fantastic job. We’re extremely satisfied with both the quality of their work and the cost. Highly recommend!

Watts Homes and ConstructionLocal Guide · 16 reviewsTotal number of Google reviews Watts has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Georgetown Waterproofing Inc delivers reliable waterproofing solutions for our homes. Their team is professional, responsive, and ensures each project is protected against water damage.

Laurel PeacockLocal Guide · 112 reviewsTotal number of Google reviews Laurel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Parker and his crew from Georgetown Waterproofing were amazing! We had a small hairline crack in our foundation, and you’d never even know they were here. They were efficient, professional, and left absolutely zero mess behind. They did an incredible job we can’t recommend them enough!

Gary Burnside4 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend this company. We had a leak from a crack in our basement wall, and they repaired it to perfection.

Willard Smit11 reviewsTotal number of Google reviews Willard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We were very impressed with Parker who checked the job and gave us a reasonable estimate! Mason was the serviceman who did the work. Very friendly and professional! We highly recommend Georgetown waterproofing!

Georgetown Waterproofing Inc on Google Maps →

Business details