How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREGermanTech MotorWorks, LLC
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 815 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired GermanTech MotorWorks, LLC for 8 kinds of job.
GermanTech MotorWorks, LLC for auto engine diagnostic
Clear ✕All 79 Google reviews tagged “Auto engine diagnostic” · showing 60
Awesome experience over the past couple of months working with GermanTech on my BMW project. Communication was prompt and they were able to help me with repairs and upgrades to my car. Great group of people no wonder they are opening another location in southern Indiana. Highly recommend!
I will not ever trust my car with any other mechanics other than the guys at Germantech. That place is clean, professional and they do amazing work. Lifetime customer
Thanks for the professional and great quick service that I have received. I recommend this place. 👍🏻
Made me very aware of work needed. Then showed me why. Great people!
Brad and the team did an excellent job of diagnosing the issue and getting me back on the road quickly!
Hands down the best place to go for service. Took my car in for a full diag, the place is willing to work with you on all your issues step by step. Thank you GermanTec
Hunter was excellent to work with. He was very thorough and thoughtful through the entire process. He kept communication open and answered all of my (numerous) questions without issue or hesitation. I don’t know who worked on my car but it’s running well with no residual issues. I will ABSOLUTELY be using them again…
The only place I take my BMW for service. Work is completed in a timely manner. Staff is very accommodating.
Highly recommend GermanTech Autoworks. Everyone I dealt with throughout the process was very knowledgeable and helpful. They actually take the time to truly inspect and diagnose the vehicle to find the root causes of the issues instead of just throwing giant repair bills at you to see what sticks. I will definitely…
I only have amazing things to say about this place! As a college student 3 hours away from home, I had no idea where to take my 2008 Mercedes when it started malfunctioning. They answered all my questions without hesitation and were genuinely kind on the phone. They had very quick service and I was beyond impressed…
GermanTech has demonstrated over and over again their superior expertise in all things Mini. From a difficult-to-diagnose HPFP issue, to ongoing maintenance as my 2010 MCS racks up years and miles, their knowledge and expertise with Minis shows each time my MCS needs service. They are hands-down the go-to shop for…
GermanTech MotorWorks has been my go-to shop for almost 2 years now, and they continue to impress me every time I bring my car in. The level of care, professionalism, and attention to detail they put into their work is honestly hard to find. Recently they did more work on my car and, once again, everything was…
First time I turned to them and regret not using them earlier. Great job! Reasonably Priced.
Brought these guys a much loved 1998 Mercedes SL500 r129, a true classic 2 seater sports car. Hadn’t driven it in some years and had it towed in. This was my first visit and I wasn’t disappointed! German Tech meticulously went through the car from top to bottom and made it run like new! They kept me informed every…
Awesome staff. Great communication. Prompt and honest service.
Brought my 2007 Porsche 911 4S in for service and have nothing but positives to say. Diagnostics and inspection were detailed and on point with recommendations. Repairs weren’t cheap but definitely better than the dealership. Service Advisors are top notch. Work was done very timely and I was kept informed throughout the process.
The folks at GermanTech are fantastic. First, they are very kind and knowledgeable. No matter if you come in for an oil change or a bigger issue, a comprehensive vehicular inspection is done that identifies clearly the problem and other potential issues with the car. In addition to a detailed report describing the…
This is an awesome shop. Great repairs, great recommendations without the pressure of life coming to an end if you don’t have the service performed. Very professional!
Had oil change yearly checkup.
We cannot say enough good things about this place. We had major car troubles with our Audi while visiting the Louisville KY area and they were absolutely amazing!!!!!! If I could give them more than 5 stars I definitely would! Special thanks to Bridget who helped coordinate us getting the vehicle there and keeping…
Excellent customer service! First time using GermanTech for my 2016 Mini Countryman & they truly went above and beyond while servicing. Will definitely be using them again in the future.
I took my BMW 335i in for a pre-purchase inspection knowing I had an oil leak somewhere. Jon “Sid” helped me out and he was able to fix all the problems I had. They also saved me $1,700 on a repair by properly diagnosing that my valve cover was leaking and not my oil pan, they could have easily told me otherwise and…
I have a 2017 BMW X3 that has several aftermarket modifications, part of which is a PS2 turbo and a Jordan custom tune. 1) It had a slipping in the (clutch/transfer case). 2) The turbo was falling off at higher rpm's. 3) (transmission malfunction faults occurring) 4) (BOV/Diverter valve faults) 5) Waistgate out of…
The best shop I've ever dealt with, period. Their communication is excellent, always clearly explaining any issues and the options available to you. I bought a fixer upper and without them I would probably be in the insane asylum by now! Other places might say they can work on your import car and they might be…
We had my daughters 06 bug towed to the shop because it was overheating. We knew it was probably the water pump, but needed to have it checked out. Sure enough it was the water pump, along with some other issues. They kept me informed every step of the way, and even sent a video of one of the issues they found. They…
Problem diagnosed and repaired, along with some maintenance. This is the only place in town that I trust to service my BMW. German Tech is the best.
This was our second service visit. They replaced air suspension bladders. They exceeded our expectations once again with service and their friendly customer service ! Great place to take our BMW for service
Awesome service. The mechanics are hinest, knowledgeable and take great care of your vehicle, maybe even better than you do. Love this shop and happy to have found it for all my German vehicles. Thanks guys! Shannon Loss
The guys at GermanTech are great. we have been taking out BMW's there for the past couple years. They know what they are doing and are reasonably priced. Very east to do business with.
MB GLE "B" servise
I cannot say enough good things about GermanTech. My mini cooper broke down on my drive from Michigan to Florida and I had no idea where to take my car. I had to be back at work and did not have time to camp in Kentucky while my car was repaired. I found GermanTech on the mini cooper website. I texted them on a…
Really professional atmosphere, the guys here know what they are talking about. Will continue future use of this company for as long as they are around. The hospitality of Jeff and Sid is by far the best I've ever seen. I will always take my Subaru to these guys. Highly recommend
They were very busy but they let me drop off my BMW and they worked me in. Very efficient. I will use them again.
Awesome staff. Great communication. Outperformed expectations. On-time completion.
Great Service Great work trust worthy
Simple service scheduling, on-time maintenance and easy-to-understand invoicing & reminders make taking my Audi here stress-free. Check Engine light was on and they provided an accurate diagnosis for a problem covered by my factory warranty.
Germantech ALWAYS takes care of me. It’s rare to find any place that values transparency and honesty/customer service these days. As someone in the client service industry, I have extremely high standards and Germantech EXCEEDS even my expectations EVERY TIME. Imports in general can be expensive to maintain, but…
I haven't driven the repaired vehicle yet (I'm out of town) , but if it runs as well as the customer service has been thus far, I will be ecstatic and a happily returning customer. I had to drop my car off several days before the expected date of service because I was leaving town. I was quoted a repair of 3k, and…
My appointment was for Tuesday morning, so I dropped my car off on Monday afternoon. They called me before close of business on Monday and gave me the results of the inspection and the anticipated costs. As estimated, they finished the repairs by noon on Tuesday and the cost was as estimated. Personnel were…
Jeff and John run a very professional and knowledgeable independent shop. They are thorough and trustworthy as are their staff. If you want it done right the first time look nowhere else for your German repairs, no matter how complex. I trust them to keep my Mercedes and BMW's running strong.
These guys are great and very professional. They don’t try to over charge on work done or lie about work needed to just squeeze an extra dollar. I would 100% recommend them to anyone.
The only repair shop that I trust! They are honest and I appreciate it so much.
Great people, very Knowledgeable. Found problems I didn't know i had, skipped things I ask about because it was unnecessary and would of been a waste of my money.
Top notch service. Exceptional value. Every time.
Very professional and well organized. Honest assessment, thorough inspection, and efficient quality work. Highly recommend!
Clear and easy communication throughout the entire process from diagnostics to estimates and completion. Very satisfied and I would recommend.
Really appreciate that these folks actually put their brains to problems instead of just jumping right into expensive "let's try this and see" parts replacements!
Staff was super friendly and knowledgeable about my issues and parts I needed. Also got me the parts in 3-4hrs and atleast 50% cheaper than the surrounding competitors. Will be returning for sure!
These guys are 110% on point... Quality, value, professionalism and punctuality... Louisville is lucky to have these guys. The work they performed on my Mini was worth every penny. If you own a Mini, BMW or Mercedes that needs work, a performance upgrade or even a simple tune up I highly suggest that you consider…
They do great work and go out of their way to take care of their customers. During CoVid, all of the staff always wore a mask - thanks for keeping us all Safe! Also, they reset the clock to the correct time and made sure all alerts had been cleared.
I had a great first experience with GTM last week. My wife's X5 has been having issue with driver side door controls. GTM replaced the panel and re-pinned the female connector and now its all great. Wife is happy again. Will definitely use them again should the need arise.
Only reason I still drive a MINI is because I have this top notch shop near by to help me take care of it. There isn't a word that exists to properly describe who fantastic they are. I'd take these gold stars to an 11 if I could.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 174 | — |
| Oil change | 163 | — |
| Auto engine diagnostic | 79 | — |
| Engine repair | 70 | — |
| Transmission | 47 | — |
| Brakes | 46 | — |
| Auto maintenance | 41 | — |
| Air & cabin filter replacement | 39 | — |
