Experts Reviews · Company report
GermanTech MotorWorks, LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

GermanTech MotorWorks, LLC

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 815 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GermanTech MotorWorks, LLC is better than 92% of auto repair shops.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GermanTech MotorWorks, LLC is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GermanTech MotorWorks, LLC is better than 97% of auto repair shops.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GermanTech MotorWorks, LLC is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GermanTech MotorWorks, LLC is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GermanTech MotorWorks, LLC is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired GermanTech MotorWorks, LLC for 8 kinds of job.

GermanTech MotorWorks, LLC for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.46
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 605
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 46 Google reviews tagged “Brakes” · showing 40

Alan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 40 minutes ago★★★★★

Great Service As Always!

Not sureTransmissionBrakes
TessLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Absolutely a fantastic experience. I felt like my mini cooper was in great hands. Communication was seamless, esp given the text option while I’m at work and unable to field phone calls readily. I will be back!!

Reasonable priceAir & cabin filter replacementTiresBrakes
Matthew12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Awesome experience over the past couple of months working with GermanTech on my BMW project. Communication was prompt and they were able to help me with repairs and upgrades to my car. Great group of people no wonder they are opening another location in southern Indiana. Highly recommend!

TransmissionAuto body & trim repairElectrical repair
Brenda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great professional individuals.

Reasonable priceAir & cabin filter replacementTiresBrakes
BrenLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Always experienced great service!

Reasonable priceVehicle InspectionBrakesAuto maintenance
BECAR2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was looking for something that doesn’t exist…. A independent garage that would help me keep my Mercedes on the road long term! I knew these things didn’t exist! So I chose GermanTech. What I found was exactly what I had been searching for and more!! Even though I had scheduled some basic services they…

Great priceGeneral repairs & maintenanceTire rotationsVehicle Inspection
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great customer service and overall experience. The team at GermanTech know what they are doing with your car. Trust them and the services they provide. You will not disappointed.

Steering & suspension repairWheel alignmentBrakes
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very fast an helpful service! Brought my new BMW here for the first time for new brake fluid, but they inspected the car fully along with putting in new brake fluid and showed all areas that needed work. 10/10 and will definitely be visiting again soon!

Reasonable priceBrakes
cls50018 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I am very pleased with the service and customer care provided by Germantech. I feel they care about my car as much as I do. Very relaxed experience and I like that they are constantly looking ahead not only for you and your car, but in making improvements in there operation.

Brake service & repairBrakesOil change+ Punctuality
TraceyLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great work and great communication. I will be using GermanTech for future services.

Reasonable priceTransmissionAuto body & trim repairGeneral repairs & maintenance
Shawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Always great service! Honest and trustworthy assessment of what needs to be done

Brake service & repairBrakesGeneral repairs & maintenance
Wayne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have a 2017 BMW X3 that has several aftermarket modifications, part of which is a PS2 turbo and a Jordan custom tune. 1) It had a slipping in the (clutch/transfer case). 2) The turbo was falling off at higher rpm's. 3) (transmission malfunction faults occurring) 4) (BOV/Diverter valve faults) 5) Waistgate out of…

BrakesAuto engine diagnosticTires
RyanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best shop I've ever dealt with, period. Their communication is excellent, always clearly explaining any issues and the options available to you. I bought a fixer upper and without them I would probably be in the insane asylum by now! Other places might say they can work on your import car and they might be…

Auto maintenanceBrake service & repairBrakes
Cody3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All communication was clear, Sid was helpful with understanding the scope of work and all work was completed quickly. Highly recommend.

BrakesOil changeVehicle Inspection
Ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The staff was very helpful in replacing my struts and fixing all that was needed around that. They were helpful in determining what should be done and what could wait.

BrakesGeneral repairs & maintenanceSteering & suspension repair+ Quality+ Professionalism
mollymastiff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

They stand behind what they do, period.

Brakes+ Professionalism
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Friendly and fast

BrakesEngine repair+ Punctuality+ Quality+ Professionalism
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great Service. Knowledgeable Staff!

BrakesOil change
ChadiLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

German Techs put BMW dealer of Louisville to shame! The owners of this professional BMW repair shop are very personable, reasonable and honest about what needs to be done to keep your German vehicle running healthy and they are not there to wast your money... I personally had an awesome experience dealing with Jeff…

Brake service & repairBrakesEngine repair
Lu6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful customer service from Brad. Good communication regarding work done and if service department found any other issues. Found a new place to care for our VW. Definitely recommend.

BrakesOil changeWheel alignment+ Punctuality+ Quality+ Professionalism
Becca1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Germantech ALWAYS takes care of me. It’s rare to find any place that values transparency and honesty/customer service these days. As someone in the client service industry, I have extremely high standards and Germantech EXCEEDS even my expectations EVERY TIME. Imports in general can be expensive to maintain, but…

Air & cabin filter replacementBatteryBrake service & repair+ Punctuality+ Quality+ Professionalism
TomLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My appointment was for Tuesday morning, so I dropped my car off on Monday afternoon. They called me before close of business on Monday and gave me the results of the inspection and the anticipated costs. As estimated, they finished the repairs by noon on Tuesday and the cost was as estimated. Personnel were…

BrakesAuto engine diagnosticEngine repair
Janette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Amazing customer service! For many years we have gone to the BMW dealership to service our Z4 and never were fully happy with our service. We found GermanTech Motorworks through the recommendation of a friend. The customer service was unlike anything we had ever experienced. Both owners greeted us and personally…

BrakesEngine repairOil change+ Punctuality+ Quality+ Professionalism
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys at GermanTech were very courteous and professional. I took my wife’s 2015 BMW 320 in for routine brake service, oil change and tire rotation. They had the car out of there within 1.5 hours. The waiting room is clean and comfortable. In addition to the routine service, they did a general inspection and gave…

BrakesOil changeTires+ Professionalism
Aaron4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional. Excellent work. I will use their services for future service.

Brakes+ Punctuality+ Quality+ Professionalism
HOPE4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

👍🏼👍🏼

BrakesGeneral repairs & maintenanceOil change+ Quality+ Professionalism
DLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great people, very Knowledgeable. Found problems I didn't know i had, skipped things I ask about because it was unnecessary and would of been a waste of my money.

Air & cabin filter replacementBatteryBrakes
Eliot8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Very professional. Offered options based on the needs of my vehicle as well as the needs of my wallet! Will not do business anywhere else!

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
WilliamLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Always thorough, helpful, prompt, and thoughtful.

BrakesOil change
Tracee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

GermanTech MotorWorks did a great job with my 2011 BMW M3. New brakes and rotors. They also installed a carbon fiber front lip on my car. It wasn't an easy job, they had to be creative with the install to get the perfect fit, it looks awesome! And last but certainly not least, they fix a rubbing issue I was…

Body & TrimBrakesGeneral repairs & maintenance+ Quality
R3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent Service!

BrakesElectrical repairGeneral repairs & maintenance+ Punctuality+ Professionalism
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I came in for an oil change and a brake flush. The work was done on time. I reviewed the maintenance history on my car with their advisor and worked out a plan for some future work. I recommend GermanTech for future maintenance and repair work. I plan on keeping my 2003 BMW for several more years and this is the best shop in the area.

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
crm114129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I think they did a wonderful job. I couldn’t be happier. My vehicle has a few other issues and they’ll get my business when I can get back. Thank you!

BrakesGeneral repairs & maintenanceTransmission+ Punctuality+ Quality+ Professionalism
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and well organized. Honest assessment, thorough inspection, and efficient quality work. Highly recommend!

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
JeniferLocal Guide · 178 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys were friendly, upfront, professional, and provided better pricing than the dealer, with still providing quality parts and service. Nice office with upscale waiting room.

Brakes+ Punctuality+ Quality+ Professionalism
Mike7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and a good bunch of guys.

Air & cabin filter replacementBrakesGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
Scott8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have lived all over the US (now in Louisville). I can say unequivocally that the team at GermanTech MotorWorks has been by far the best auto repair shop I have dealt with. Sid and Jeff are professional, courteous, knowledgeable and above all...HONEST. Their prices and labor rates are competitive and reasonable.…

BatteryBrakesOil change+ Punctuality+ Quality+ Professionalism
MarloweLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

GREAT PRICES!!! AWESOME PEOPLE!!!AWESOME SERVICE!!!

Brakes
Dana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I needed my front brakes replaced and because of the good reviews I decided to give German Tech a try. I've never had a brake job on any vehicle done this good. I had severe vibration and all that was corrected with the brake job. I also had a loose front head light and they fixed it for me. They are very…

BrakesElectrical+ Punctuality+ Quality+ Professionalism
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great work. Very helpful answering questions.

Brakes+ Punctuality+ Quality+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 70%Overpriced 2%Not sure 4%

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