How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREGermanTech MotorWorks, LLC
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 815 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired GermanTech MotorWorks, LLC for 8 kinds of job.
GermanTech MotorWorks, LLC for engine repair
Clear ✕All 71 Google reviews tagged “Engine repair” · showing 60
Hunter was great to work with. The issues were handled in a timely manner and the cost was less than what was originally quoted. Thank you!
I will not ever trust my car with any other mechanics other than the guys at Germantech. That place is clean, professional and they do amazing work. Lifetime customer
GermanTech is the only place I trust for my cars.
Good quality work and excellent customer service.
Brad and the team did an excellent job of diagnosing the issue and getting me back on the road quickly!
Hunter was excellent to work with. He was very thorough and thoughtful through the entire process. He kept communication open and answered all of my (numerous) questions without issue or hesitation. I don’t know who worked on my car but it’s running well with no residual issues. I will ABSOLUTELY be using them again…
Everyone at GermanTech that I came in contact with was great!! They got my car in quickly, completed it ahead of schedule and made a loaner available to me. Helpful, polite and made spending money on auto repairs as painless as possible. I will never take my BMW back to the dealer again!!
Highly recommend GermanTech Autoworks. Everyone I dealt with throughout the process was very knowledgeable and helpful. They actually take the time to truly inspect and diagnose the vehicle to find the root causes of the issues instead of just throwing giant repair bills at you to see what sticks. I will definitely…
I only have amazing things to say about this place! As a college student 3 hours away from home, I had no idea where to take my 2008 Mercedes when it started malfunctioning. They answered all my questions without hesitation and were genuinely kind on the phone. They had very quick service and I was beyond impressed…
GermanTech has demonstrated over and over again their superior expertise in all things Mini. From a difficult-to-diagnose HPFP issue, to ongoing maintenance as my 2010 MCS racks up years and miles, their knowledge and expertise with Minis shows each time my MCS needs service. They are hands-down the go-to shop for…
I had a emergency and was 200 miles from home. These guys took me in on s very busy Friday and fixed my Porsche right away and I was on my way. Their service and spirit of excellence was impeccable! Lenny
First time I turned to them and regret not using them earlier. Great job! Reasonably Priced.
Can’t imagine a better place to take my BMW. Great guys, honest assessments, quality work and never any pressure to perform unnecessary maintenance. All around a great place with people you can trust.
The folks at GermanTech are fantastic. First, they are very kind and knowledgeable. No matter if you come in for an oil change or a bigger issue, a comprehensive vehicular inspection is done that identifies clearly the problem and other potential issues with the car. In addition to a detailed report describing the…
If you own a bmw, Mercedes etc, go here first. They will do a thorough assessment and cost analysis. Then I decided what work I could afford to have done. They were very understanding and helpful. Less expensive than the dealership. Very friendly and professional.
My husband and I dropped off our car at German Tech MotorWorks after we received an estimate from our car dealership that we have been using for over 10 years as the estimate seemed unusually high. After a complete review by John and his team we were correct. The proposal was incorrect as they misdiagnosed the…
As always Germantech delivers. Quality workmanship excellent Service
I've gotten an estimate 3 times here; 2 times they were just straight up over priced, and this time they gave me a lower price only to raise it once I had my car in the shop. Might as well get back with your lying ex, same concept. They'll tell you one price then later on when you actually have the car in there,…
Excellent service performed correctly (no small thing, it’s a BMW).
Amazing customer service. They were great at diagnosing a troublesome issue that had been plaguing my car for months!
I took my BMW 335i in for a pre-purchase inspection knowing I had an oil leak somewhere. Jon “Sid” helped me out and he was able to fix all the problems I had. They also saved me $1,700 on a repair by properly diagnosing that my valve cover was leaking and not my oil pan, they could have easily told me otherwise and…
The best shop I've ever dealt with, period. Their communication is excellent, always clearly explaining any issues and the options available to you. I bought a fixer upper and without them I would probably be in the insane asylum by now! Other places might say they can work on your import car and they might be…
Replaced intake manifold. Did great job. Had great communication with staff. Would highly recommend! 👍🏼
John K worked tirelessly diagnosing my ‘98 BMW 318ti which was giving me fits with its erratic idle lope. They did a great job keeping me notified of where they were with its resolution. Automotive service and repair can be an expensive thing, but if you find an honest shop, you know if it is pricy, than it HAD to…
I’ve been a fan for a while, prices seem to be getting higher though.
By far the best place to bring your Subaru! Aaron did a amazing job at replacing the engine and more! They will always have me as a customer.
The guys at GermanTech are great. we have been taking out BMW's there for the past couple years. They know what they are doing and are reasonably priced. Very east to do business with.
MB GLE "B" servise
Great service and very honest staffs in this repair shop. They tried their best to think the best interests of customers and help customers save money on the repair service. Also, they helped customers to communicate with warranty company and process the paper work required by the warranty company. Highly…
You probably drive a German car because your passionate about it and GermanTech is passionate about delivering service to their customers. If your looking for a local independent shop with the expertise, experience, and tools you need to look no further. Jeff and his team were very thorough in their service and…
I cannot say enough good things about GermanTech. My mini cooper broke down on my drive from Michigan to Florida and I had no idea where to take my car. I had to be back at work and did not have time to camp in Kentucky while my car was repaired. I found GermanTech on the mini cooper website. I texted them on a…
Had my wife’s Mini in for a service. Very courteous. Kept me informed with the progress of her car. We definitely would use again. .
Great Service Great work trust worthy
Friendly and fast
German Techs put BMW dealer of Louisville to shame! The owners of this professional BMW repair shop are very personable, reasonable and honest about what needs to be done to keep your German vehicle running healthy and they are not there to wast your money... I personally had an awesome experience dealing with Jeff…
Took my car in to have an oil leak diagnosed and repaired. 6 hours later my car was ready for pickup with a new valve cover gasket. Very professional staff and excellent quality work.
Needed a valve cover for my BMW X3. Their prices were very competitive and the work appears to be done correctly. Good overall expereince.
I was a first time customer of German AutoWorks this past Mon. They kept me informed about what they'd found needed repair and when my car would be ready. The waiting area was clean, had free snack and water and was right adjacent to Brad's desk, the man who kept track of the repairs. He was friendly and answered…
Professional staff: My service request and details were already pulled up for my appointment. The advisor called my extended warranty company to see if any of the work would be covered (some of it was). The waiting room was very clean and comfortable; offering guest WIFI, beverages and snacks. The work was completed…
Germantech ALWAYS takes care of me. It’s rare to find any place that values transparency and honesty/customer service these days. As someone in the client service industry, I have extremely high standards and Germantech EXCEEDS even my expectations EVERY TIME. Imports in general can be expensive to maintain, but…
I haven't driven the repaired vehicle yet (I'm out of town) , but if it runs as well as the customer service has been thus far, I will be ecstatic and a happily returning customer. I had to drop my car off several days before the expected date of service because I was leaving town. I was quoted a repair of 3k, and…
My appointment was for Tuesday morning, so I dropped my car off on Monday afternoon. They called me before close of business on Monday and gave me the results of the inspection and the anticipated costs. As estimated, they finished the repairs by noon on Tuesday and the cost was as estimated. Personnel were…
My Mini needed a bit of TLC so I took it to GermanTech on the advice of folks on a local Mini club FB page. Their service advisor was very professional and answered every question to my complete satisfaction. They finished all of the work in one day and provided me with information on where to obtain the specific…
Jeff and John run a very professional and knowledgeable independent shop. They are thorough and trustworthy as are their staff. If you want it done right the first time look nowhere else for your German repairs, no matter how complex. I trust them to keep my Mercedes and BMW's running strong.
Amazing customer service! For many years we have gone to the BMW dealership to service our Z4 and never were fully happy with our service. We found GermanTech Motorworks through the recommendation of a friend. The customer service was unlike anything we had ever experienced. Both owners greeted us and personally…
Great people, very Knowledgeable. Found problems I didn't know i had, skipped things I ask about because it was unnecessary and would of been a waste of my money.
Competent, friendly, reasonable and fair.
Third time there. Always impressed.
Sid and the crew are very friendly, helpful, and knowledgeable.
Great job, my car is more responsive now. Excellent customer service. Keep up the good work.
Great team to work with.
Was a great pleasure working with everyone in the shop. They handled everything professionally and really took the time to make sure all of the details were understood on my end. Highly recommend checking this shop out!
Clear and easy communication throughout the entire process from diagnostics to estimates and completion. Very satisfied and I would recommend.
I always get great service, thorough explanations and respectful attitudes. They do solid work in a timely manner and make it all easy. I recommend them for anyone looking for a quality place to get your German car repaired and maintained.
These guys are 110% on point... Quality, value, professionalism and punctuality... Louisville is lucky to have these guys. The work they performed on my Mini was worth every penny. If you own a Mini, BMW or Mercedes that needs work, a performance upgrade or even a simple tune up I highly suggest that you consider…
They do great work and go out of their way to take care of their customers. During CoVid, all of the staff always wore a mask - thanks for keeping us all Safe! Also, they reset the clock to the correct time and made sure all alerts had been cleared.
Friendly guys and great service! Wish BMW dealerships will operate and treat their customers like this :).
Very pleasant and helpful.
Highly knowledgeable and professional. They gave me a thorough explanation of the repairs needed, with no pressure to do any more than I needed. A loaner car was provided, the repairs were done on time, and my car is running smooth
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 174 | — |
| Oil change | 163 | — |
| Auto engine diagnostic | 79 | — |
| Engine repair | 70 | — |
| Transmission | 47 | — |
| Brakes | 46 | — |
| Auto maintenance | 41 | — |
| Air & cabin filter replacement | 39 | — |
