How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREGermanTech MotorWorks, LLC
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #162Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.9★ from 815 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired GermanTech MotorWorks, LLC for 8 kinds of job.
GermanTech MotorWorks, LLC for general repairs & maintenance
Clear ✕All 174 Google reviews tagged “General repairs & maintenance”
Awesome experience over the past couple of months working with GermanTech on my BMW project. Communication was prompt and they were able to help me with repairs and upgrades to my car. Great group of people no wonder they are opening another location in southern Indiana. Highly recommend!
Quisiera primeramente agradecerle a ese equipo por la buena calidad del trabajo y con la eficiencia que lo hacen, yo en lo personal les recomiendo q vallan sin duda alguna a ese taller, se los garantizo 100% porque lla viví la experiencia con mi passat del 2014 que me gusta mucho y me lo dejaron como nuevo, así que mi gente, lla saben 🤙👍👏😉
Great shop, great people, they won’t steer you wrong or try to convince you to do service you don’t need
I made an 8am appointment for a routine check and oil change. Check in was easy as there were several advisors to assist you. I had Hunter who was really great. He said the service would take 90 min and it was done right on time. Price was as quoted .Their waiting room was clean and had many refreshments. They also…
I will not ever trust my car with any other mechanics other than the guys at Germantech. That place is clean, professional and they do amazing work. Lifetime customer
Germantech always provides excellent customer service! As a longtime BMW Service Center client, Germantech far exceeds the quality and service I received there. We have switched to exclusively using Germantech for two years and we will never go back to Louisville BMW. Germantech is honest, client focused, and has exceptional quality!
GermanTech is the only place I trust for my cars.
It's our 1st time to bring our VW beetle to there. Our local store couldn't find the cause why my car is not starting so recommend us to German MotorWorks. We love their efficiency and great work! Everything is inspected in details and I can review all the problem and advice when they provide an estimate before…
Great Service … I appreciate everything this shop has done for me very professionally honest people, customer service is awesome I recommend all of my family and friends and colleagues if needing anything done trust them
Great experience with GermanTech. They were honest, knowledgeable, and did a great job. Highly recommend!
Probably the best customer service in Louisville. Repairs done quickly and their communication is exceptional.
Great service, fast and accurate , communication was extremely good.
Great team - able to address issues better and more timely than the dealer!
Jeff Byrn and his staff provide professional and friendly service on our BMW. I would never consider going anywhere else. Our car is always back at the promised time, serviced, and ready to go. We get timely reminders when it is time for additional service. The cost of services provided is very reasonable.
Hunter was excellent to work with. He was very thorough and thoughtful through the entire process. He kept communication open and answered all of my (numerous) questions without issue or hesitation. I don’t know who worked on my car but it’s running well with no residual issues. I will ABSOLUTELY be using them again…
I have complete trust in GermanTech and have used both the repair side -vehicle mechanics- and the body shop side of their business. They’ve worked on two different Mercedes vehicles for me. One of them is an older (1984) convertible and they agreed to work on it when other places would not. This was huge for me. It…
Highly recommend GermanTech Autoworks. Everyone I dealt with throughout the process was very knowledgeable and helpful. They actually take the time to truly inspect and diagnose the vehicle to find the root causes of the issues instead of just throwing giant repair bills at you to see what sticks. I will definitely…
I was looking for something that doesn’t exist…. A independent garage that would help me keep my Mercedes on the road long term! I knew these things didn’t exist! So I chose GermanTech. What I found was exactly what I had been searching for and more!! Even though I had scheduled some basic services they…
I only have amazing things to say about this place! As a college student 3 hours away from home, I had no idea where to take my 2008 Mercedes when it started malfunctioning. They answered all my questions without hesitation and were genuinely kind on the phone. They had very quick service and I was beyond impressed…
They aren't cheap, but they are fair, and most importantly extremely competent. I am not a mechanic but do quite a bit of my own wrenching, from oil changes to engine swaps, so I know enough to detect BS. My BS detector at GermanTech registers zero.
GermanTech has demonstrated over and over again their superior expertise in all things Mini. From a difficult-to-diagnose HPFP issue, to ongoing maintenance as my 2010 MCS racks up years and miles, their knowledge and expertise with Minis shows each time my MCS needs service. They are hands-down the go-to shop for…
GermanTech MotorWorks has been my go-to shop for almost 2 years now, and they continue to impress me every time I bring my car in. The level of care, professionalism, and attention to detail they put into their work is honestly hard to find. Recently they did more work on my car and, once again, everything was…
Awesome Service. Staff is friendly and knowledgeable and always ready to help.
Brought these guys a much loved 1998 Mercedes SL500 r129, a true classic 2 seater sports car. Hadn’t driven it in some years and had it towed in. This was my first visit and I wasn’t disappointed! German Tech meticulously went through the car from top to bottom and made it run like new! They kept me informed every…
We have used Germantech for several years and are very happy with the service. This was for an inspection of a used car purchased on line. There were a few issues with the car, and Brad contacted the company I bought the car from who agreed to cover the cost of the repairs. Very seamless process.
Brought my 2007 Porsche 911 4S in for service and have nothing but positives to say. Diagnostics and inspection were detailed and on point with recommendations. Repairs weren’t cheap but definitely better than the dealership. Service Advisors are top notch. Work was done very timely and I was kept informed throughout the process.
Mr Brett also taking care of my car. He is the Best
Can’t imagine a better place to take my BMW. Great guys, honest assessments, quality work and never any pressure to perform unnecessary maintenance. All around a great place with people you can trust.
Good
Took care of my auto concerns as if it was their own vehicle
The folks at GermanTech are fantastic. First, they are very kind and knowledgeable. No matter if you come in for an oil change or a bigger issue, a comprehensive vehicular inspection is done that identifies clearly the problem and other potential issues with the car. In addition to a detailed report describing the…
This is an awesome shop. Great repairs, great recommendations without the pressure of life coming to an end if you don’t have the service performed. Very professional!
Excellent service and better pricing than the competition. I like that they separate suggested from essential services allowing the owner to plan to match their budget. Great Internet technology and communication.
Great shop to work on my Cayenne. Highly recommend!
Had oil change yearly checkup.
Great work and great communication. I will be using GermanTech for future services.
Wouldn’t bring my E63s Benz anywhere else. Always great service
Having issues with a few things and the car runs perfectly now.
Great experience with GermanTech! Great job - fantastic service.
First time using them and very happy with my experience. I’ll definitely use them again.
I took my 318ti to GermantTech MotorWorks for several involved repairs and diagnostics. GermanTech did an excellent job. I could not be happier with the results!
I've gotten an estimate 3 times here; 2 times they were just straight up over priced, and this time they gave me a lower price only to raise it once I had my car in the shop. Might as well get back with your lying ex, same concept. They'll tell you one price then later on when you actually have the car in there,…
Best shop around, if you're even remotely close, choose them!
I trust my car to the guys at GermanTech Motorworks. They are super knowledgable, honest, and are a big part in keeping my 04 330ci in amazing condition.
Excellent customer service! First time using GermanTech for my 2016 Mini Countryman & they truly went above and beyond while servicing. Will definitely be using them again in the future.
This shop is phenomenal. Don't hesitate to visit, don't waste your time going anywhere else.
Great personnel
Amazing customer service and knowledgable staff! Highly recommend!
Always great service! Honest and trustworthy assessment of what needs to be done
I took my BMW 335i in for a pre-purchase inspection knowing I had an oil leak somewhere. Jon “Sid” helped me out and he was able to fix all the problems I had. They also saved me $1,700 on a repair by properly diagnosing that my valve cover was leaking and not my oil pan, they could have easily told me otherwise and…
Best BMW / European shop in the region. Myself and others have worked with them for several years and they really set the bar for customer service. A+++++ would reccomend
Exceptional service, very professional and friendly. Incredible facilities too! State of the art. They know their stuff inside and out. 5/5 stars.
I recently bought my first VW GTI, I love my car!! I called 5 to 6 other “tuning” shops in the Louisville area before speaking to brad at GermanTech, Brad was very patient, knowledgeable, and helpful. He informed me that the first thing they do before adding more power is a full inspection of the car, I think it…
Amazing shop with a friendly and knowledgeable staff. Did some extensive maintenance and repair.
The best shop I've ever dealt with, period. Their communication is excellent, always clearly explaining any issues and the options available to you. I bought a fixer upper and without them I would probably be in the insane asylum by now! Other places might say they can work on your import car and they might be…
This mechanic shop is in a great location, right off Hurstbourne/Plantside area. I feel like I can trust them not to rip me off when giving me advice about my car. I definitely will call them again if I need any work done on my BMW. This place provided a second opinion & $800 saved - I’m glad I got it. When I took…
GermanTech is absolutely fantastic. I have been going there for year at this point. Whether to just buy top quality oil for my on oil changes or repair services, these are the people that you need to see. Everyone at GermanTech is a pleasure to deal with and willing to help you how ever they can. They have even…
Awesome crew at GT.
We had my daughters 06 bug towed to the shop because it was overheating. We knew it was probably the water pump, but needed to have it checked out. Sure enough it was the water pump, along with some other issues. They kept me informed every step of the way, and even sent a video of one of the issues they found. They…
Problem diagnosed and repaired, along with some maintenance. This is the only place in town that I trust to service my BMW. German Tech is the best.
GermanTech, they are a great shop. Very accomodating. Can't say enough good about these guys. Great group of guys who work very hard.
Awesome service. The mechanics are hinest, knowledgeable and take great care of your vehicle, maybe even better than you do. Love this shop and happy to have found it for all my German vehicles. Thanks guys! Shannon Loss
I trust GermanWorks with all of my service needs. Excellent service and value.
By far the best place to bring your Subaru! Aaron did a amazing job at replacing the engine and more! They will always have me as a customer.
The guys at GermanTech always do a great job! Very happy with their service!
Professional, friendly, knowledgeable, reasonable pricing and totally accommodating. Just great team of guys.
Great work and services provided! excellent communication and customer service-Sid was awesome A+
Quick and efficient service. Talk with John Kephart for all your VW needs.
For me- finding a reliable, skilled and efficient auto repair shop is about as important as finding a doctor when relocating to a new city. These guys were great from the beginning to end of transaction and service!
The staff was very helpful in replacing my struts and fixing all that was needed around that. They were helpful in determining what should be done and what could wait.
Very professional and quick to diagnose the problem!
Fantastic- it is so hard to find mechanics for German cars at a reasonable price. They were helpful- there was no hard sell and the work was done correctly. I schedule work when I come in to town- they are worth the wait.
Kept me updated and worked with my warranty company. A+
Really professional atmosphere, the guys here know what they are talking about. Will continue future use of this company for as long as they are around. The hospitality of Jeff and Sid is by far the best I've ever seen. I will always take my Subaru to these guys. Highly recommend
Great service as always! Only place to take your BMW in the Kentuckiana area!
Germantech serviced my 2014 vw passat and listened to everything I saod from the beginning. I had an abs problem and I had purchased most of the parts already, only to find out the damage was a little worse than I first expected. I was quoted for a number of things on paper. I approved whatever I had to have done,…
great work.
First time business interaction with GermanTech. I have a Mercedes C250 in which the check coolant light came on. It had come on intermittently for a month or more. After regular checking of the coolant reservoir, the level finally went down, As I had a relationship with Stein in the past, I took the car to…
Great Service Great work trust worthy
Great service and very quick
Had them inspect my control arms and suspension bushings on my BMW. Highly recommend. Pricing was very competitive and they weren’t pushy at all about me approving or declining jobs on the estimate, they didn’t try to sell me things my car doesn’t need. Overall a great value, my car drives great now!
I was a first time customer of German AutoWorks this past Mon. They kept me informed about what they'd found needed repair and when my car would be ready. The waiting area was clean, had free snack and water and was right adjacent to Brad's desk, the man who kept track of the repairs. He was friendly and answered…
I trust GermanTech MotorWorks with my 2006 Mercedes Benz SLK 350. She purrs like a kitten. Their estimates and diagnostic work have been excellent, and they take into consideration the customer’s needs and the car’s age/value/etc. when recommending services. The team is courteous and professional, and they have a very clean, nicely appointed waiting room.
These guys are awesome. Highly recommend them for pre-purchase inspection. Very thorough
Excellent service and quality work as always!
Always professional and on time. Accurate quotes and honest about what is required vs. optional. Trustworthy.
Honest, straightforward explanation of what "you" need and not what "they" want you to pay for. So much better than going to the dealership!
Quality work, abundant knowledge. Will be back.
Germantech ALWAYS takes care of me. It’s rare to find any place that values transparency and honesty/customer service these days. As someone in the client service industry, I have extremely high standards and Germantech EXCEEDS even my expectations EVERY TIME. Imports in general can be expensive to maintain, but…
My appointment was for Tuesday morning, so I dropped my car off on Monday afternoon. They called me before close of business on Monday and gave me the results of the inspection and the anticipated costs. As estimated, they finished the repairs by noon on Tuesday and the cost was as estimated. Personnel were…
I bought tires and for 20,000 miles the other shops, were not able to get the tires to balance correctly. In just one visit to German Tech they were able to get it right the FIST time!!!! The car was better than when I bought it used. They have my business as long as I own a VW.
Jeff and John run a very professional and knowledgeable independent shop. They are thorough and trustworthy as are their staff. If you want it done right the first time look nowhere else for your German repairs, no matter how complex. I trust them to keep my Mercedes and BMW's running strong.
Great experience
I recently bought a 2001 BMW M Roadster with no maintenance records. Germantech performed an inspection and gave recommendations for what repairs and services should be performed. They use a cool texted link that allows you to read all the various recommendations and approve/decline. I was also able to speak to the…
👍🏼👍🏼
The guys at GermanTech Motorworks have been a great find. They provide terrific mechanical services at an affordable price. They take the time to explain services your car needs and are great at what they do. Thanks Guys!
Amazing shop. The entire team is extremely knowledgeable and professional. I will be taking my car here from now on for everything going forward.
The only repair shop that I trust! They are honest and I appreciate it so much.
Great people, very Knowledgeable. Found problems I didn't know i had, skipped things I ask about because it was unnecessary and would of been a waste of my money.
Very professional. Offered options based on the needs of my vehicle as well as the needs of my wallet! Will not do business anywhere else!
The shop was very accommodating and quickly preformed the maintenance. The communication software was wonderful, it allowed me to easily choose the work I desired. I will be returning to have more maintenance completed.
GermanTech MotorWorks did a great job with my 2011 BMW M3. New brakes and rotors. They also installed a carbon fiber front lip on my car. It wasn't an easy job, they had to be creative with the install to get the perfect fit, it looks awesome! And last but certainly not least, they fix a rubbing issue I was…
These guys are very professional and knowledgeable. Pricing is fair. I also bought my dream car from them and I am very satisfied
Excellent Service!
The team was absolutely wonderful to work with and they went above and beyond to help me!! I will be a customer for life.
Competent, friendly, reasonable and fair.
Good friendly service. I feel I can trust the recommendations as truly needed versus trying to sell me things that the vehicle truly doesn’t need yet. I like the quick turnaround and great communication. I don’t have to constantly call and ask if my car is ready as I used to at the previous place of service.…
This is the premier shop to bring your vehicle to be serviced in the Louisville area. Jeff, John, Sid, Dustin and the rest of the crew there are the best in the business and use the latest and greatest technology to make the customer experience a phenomenal one. I wouldn't trust anyone else to work on and maintain…
I came in for an oil change and a brake flush. The work was done on time. I reviewed the maintenance history on my car with their advisor and worked out a plan for some future work. I recommend GermanTech for future maintenance and repair work. I plan on keeping my 2003 BMW for several more years and this is the best shop in the area.
I think they did a wonderful job. I couldn’t be happier. My vehicle has a few other issues and they’ll get my business when I can get back. Thank you!
Sid and the crew are very friendly, helpful, and knowledgeable.
Loved a great atmosphere and people very. Polite n helpful and reasonably price I actually paid less for an oil change then at volvaline. Yes I would do business with them again n recommend others great great service no complaints here' had sum work done on my transmission and my AC compressor they diagnoses n fixed…
New to the area and very happy with GermanTech. Had my 911 serviced and was impressed by the communication, care of my vehicle, and helpful inspection and recommendations for services. I highly recommend if you are worried about specialist handling your vehicle.
Very professional and well organized. Honest assessment, thorough inspection, and efficient quality work. Highly recommend!
Great group of guys. Very knowledgeable And they didn’t try to sell repairs that were not needed. Will be a returning customer from now on.
Clear and easy communication throughout the entire process from diagnostics to estimates and completion. Very satisfied and I would recommend.
Came here for diagnostic and wheel alignment. Sid, Jeff, John, and Dustin have been absolutely professional. John was able to find a leak in my intercooler connection and they fixed it all same day. Hands down amazing folks and work. Will be back for sure!!!
German Tech was great to work with on my car issues. Fast, honest and friendly! They have earned my trust for all my needs repairs and services in the future.
I would definitely recommend German Tech to anyone with a Cooper or BMW. I got a free hat! Going for a T-Shirt next visit!
Siid was great to work with. He didn't push any additional services and was super responsive.
Really appreciate that these folks actually put their brains to problems instead of just jumping right into expensive "let's try this and see" parts replacements!
Staff was super friendly and knowledgeable about my issues and parts I needed. Also got me the parts in 3-4hrs and atleast 50% cheaper than the surrounding competitors. Will be returning for sure!
I have used GermanTech for all of my BMW's (way to many) and John and Jeff are always quick and efficient in getting the work done right!
You can't find a better place to have your BMW worked on! These guys are top notch!
Since I've found GermanTech, I use them for all my needs with my 2003 VW Jetta. 2 times, I've had emergency maintenance and got it back same day! Excellent, professional service.
These guys are 110% on point... Quality, value, professionalism and punctuality... Louisville is lucky to have these guys. The work they performed on my Mini was worth every penny. If you own a Mini, BMW or Mercedes that needs work, a performance upgrade or even a simple tune up I highly suggest that you consider…
They do great work and go out of their way to take care of their customers. During CoVid, all of the staff always wore a mask - thanks for keeping us all Safe! Also, they reset the clock to the correct time and made sure all alerts had been cleared.
Very professional and a good bunch of guys.
They performed a diagnostic for me. A bad part was discovered from previous maintenance that GermanTech did not perform. I will use them in the future. Sid and the staff are great and kept me in the loop every step of the way.
Thanks Jeff.
A truly great experience. Knowledgeable, understandable and highly experienced staff, combined with a friendly “non-dealership” vibe means I’ll be back for sure. Trust is the most precious commodity in automotive service, and they earned mine!
They squeezed me in with literally no notice, when being booked out roughly two weeks. Extremely professional, they provide top tier work, and they don't try to sell you on stuff you don't need. I can't reccomend this place enough. Seriously. 525141/10, would reccomend.
Great customer service
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 174 | — |
| Oil change | 163 | — |
| Auto engine diagnostic | 79 | — |
| Engine repair | 70 | — |
| Transmission | 47 | — |
| Brakes | 46 | — |
| Auto maintenance | 41 | — |
| Air & cabin filter replacement | 39 | — |
