How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREGermanTech MotorWorks, LLC
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 815 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired GermanTech MotorWorks, LLC for 8 kinds of job.
GermanTech MotorWorks, LLC for oil change
Clear ✕All 164 Google reviews tagged “Oil change” · showing 60
Absolutely a fantastic experience. I felt like my mini cooper was in great hands. Communication was seamless, esp given the text option while I’m at work and unable to field phone calls readily. I will be back!!
They always do a great job on my BMW at a fair price. Much better than the dealer.
Great shop, great people, they won’t steer you wrong or try to convince you to do service you don’t need
Great customer service. Excellent analysis of maintenance options. Appreciated the experience and will continue using this team for all my vehicle’s maintenance.
MINI Cooper oil change, in and out fast. One of the reasons I trust them maintaining my vehicles.
I will not ever trust my car with any other mechanics other than the guys at Germantech. That place is clean, professional and they do amazing work. Lifetime customer
Always friendly and on time and efficient. Very nice facilty.
Germantech always provides excellent customer service! As a longtime BMW Service Center client, Germantech far exceeds the quality and service I received there. We have switched to exclusively using Germantech for two years and we will never go back to Louisville BMW. Germantech is honest, client focused, and has exceptional quality!
GermanTech is the only place I trust for my cars.
Good quality work and excellent customer service.
Great experience with GermanTech. They were honest, knowledgeable, and did a great job. Highly recommend!
Amazing as always. We only trust GermanTech with our bmws, from oil changes to anything ours need. Thank you for giving us the piece of mind that everything is done right the first time.
Oh, where to begin with this review. Let me start by saying that I could not be more pleased with the results of the work recently done on my 2017 BMW X3!! After getting the fob back, I started my X3 and it was so quiet. Not that it wasn't quiet before, but it's more like a contented hum. Definitely more pep when…
Great and quick service.
Professional, fairly priced, and outstanding customer service. The shop manager actually sat down with me to explain oil specifications, which is not something you find at most shops.
Very knowledgeable and professional
Jeff Byrn and his staff provide professional and friendly service on our BMW. I would never consider going anywhere else. Our car is always back at the promised time, serviced, and ready to go. We get timely reminders when it is time for additional service. The cost of services provided is very reasonable.
I have been very happy with this shop ever since I started taking my car here several years ago. Courteous, professional, thorough and competent. And they keep you well informed while your car is being worked on. Highly recommend!
Great professional individuals.
In and out. Fair price. Same with the Porsche. Great people! They're coming in as a close second to apple pie. W
The only place I take my BMW for service. Work is completed in a timely manner. Staff is very accommodating.
Highly recommend GermanTech Autoworks. Everyone I dealt with throughout the process was very knowledgeable and helpful. They actually take the time to truly inspect and diagnose the vehicle to find the root causes of the issues instead of just throwing giant repair bills at you to see what sticks. I will definitely…
Honest work done right. They did not try to sell additional services I didn’t need. Best in town.
I only have amazing things to say about this place! As a college student 3 hours away from home, I had no idea where to take my 2008 Mercedes when it started malfunctioning. They answered all my questions without hesitation and were genuinely kind on the phone. They had very quick service and I was beyond impressed…
I came in just for break fluid flush, and it was a misunderstanding. They changed my oil when they send me the report. I told them that I didn’t need the oil change. I needed the brake flush. They were very friendly. They apologize and last than an hour, they did the brake flush. I was very happy. They didn’t even…
They were knowledgeable, professional, and very up front. I worked with Hunter a little bit and he was fantastic, and I worked with Bridgette (God I hope I’m spelling it right) and she was incredible. More knowledgeable and flexible than any other service/sales people I’ve dealt with. She definitely put a lot of…
What a outstanding indy shop. Took my 7 series there to check the brakes. Checked all 4, didn't charge. Clean, very nice waiting area and super friendly staff. They are on my preferred list. Will definitely be back This is where I get my car serviced. They are the best. They follow up to make sure that everything…
Always provides good service at a fair price within reasonable time frame. I trust their recommendations. They are my go to service spot for multiple cars.
Customer reps were courteous, friendly, and knowledgeable. My appointment was for an oil change. They inspected the vehicle and made reasonable recommendations. Service was completed ahead of schedule.
I take my Subaru here for all my service needs. They are always professional and do a great job. The shop is always clean and organized and in my opinion that is a great sign for how they will treat your vehicle. The techs are some of the best in the city. I highly recommend this business.
GermanTech MotorWorks has been my go-to shop for almost 2 years now, and they continue to impress me every time I bring my car in. The level of care, professionalism, and attention to detail they put into their work is honestly hard to find. Recently they did more work on my car and, once again, everything was…
I’ve been twice for an annual service and twice as a walk-in for tire pressure issues. All 4 times the fix was quick and service was great. I’ll continue going there for all of my Mercedes needs.
Always a great and knowledgeable group of technicians!
They do great work and are always friendly. You get updates on your cars progress also.
I've taken our car here for a number of years. The service is always professional, and they do a very thorough job. I feel that my car's in good hands while being service. They are truss, wire thee and have mechanical integrity.I would recommend it to anyone
Brought my 2007 Porsche 911 4S in for service and have nothing but positives to say. Diagnostics and inspection were detailed and on point with recommendations. Repairs weren’t cheap but definitely better than the dealership. Service Advisors are top notch. Work was done very timely and I was kept informed throughout the process.
Good
The folks at GermanTech are fantastic. First, they are very kind and knowledgeable. No matter if you come in for an oil change or a bigger issue, a comprehensive vehicular inspection is done that identifies clearly the problem and other potential issues with the car. In addition to a detailed report describing the…
If you own a bmw, Mercedes etc, go here first. They will do a thorough assessment and cost analysis. Then I decided what work I could afford to have done. They were very understanding and helpful. Less expensive than the dealership. Very friendly and professional.
Great place! Very friendly staff and prices. They took care of my Porcher
Great shop to work on my Cayenne. Highly recommend!
My husband and I dropped off our car at German Tech MotorWorks after we received an estimate from our car dealership that we have been using for over 10 years as the estimate seemed unusually high. After a complete review by John and his team we were correct. The proposal was incorrect as they misdiagnosed the…
I am very pleased with the service and customer care provided by Germantech. I feel they care about my car as much as I do. Very relaxed experience and I like that they are constantly looking ahead not only for you and your car, but in making improvements in there operation.
I had a great experience with GermanTech. They did a fantastic job changing the oil on my BMW X3, and the price was very reasonable. Honest, professional service — I’ll definitely be returning!
I had a very smooth and efficient service call for less than half the price of a dealer visit.
Wouldn’t bring my E63s Benz anywhere else. Always great service
Great experience with GermanTech! Great job - fantastic service.
Quick response w/estimate. Finished work perfect. Thanks!!
I took my 318ti to GermantTech MotorWorks for several involved repairs and diagnostics. GermanTech did an excellent job. I could not be happier with the results!
Best shop around, if you're even remotely close, choose them!
Great Service! Great level of detail!
This shop is phenomenal. Don't hesitate to visit, don't waste your time going anywhere else.
Amazing customer service. They were great at diagnosing a troublesome issue that had been plaguing my car for months!
Always great service! Honest and trustworthy assessment of what needs to be done
Did a great job on my C63 AMG
Exceptional service, very professional and friendly. Incredible facilities too! State of the art. They know their stuff inside and out. 5/5 stars.
The best shop I've ever dealt with, period. Their communication is excellent, always clearly explaining any issues and the options available to you. I bought a fixer upper and without them I would probably be in the insane asylum by now! Other places might say they can work on your import car and they might be…
All communication was clear, Sid was helpful with understanding the scope of work and all work was completed quickly. Highly recommend.
This mechanic shop is in a great location, right off Hurstbourne/Plantside area. I feel like I can trust them not to rip me off when giving me advice about my car. I definitely will call them again if I need any work done on my BMW. This place provided a second opinion & $800 saved - I’m glad I got it. When I took…
We had my daughters 06 bug towed to the shop because it was overheating. We knew it was probably the water pump, but needed to have it checked out. Sure enough it was the water pump, along with some other issues. They kept me informed every step of the way, and even sent a video of one of the issues they found. They…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 174 | — |
| Oil change | 163 | — |
| Auto engine diagnostic | 79 | — |
| Engine repair | 70 | — |
| Transmission | 47 | — |
| Brakes | 46 | — |
| Auto maintenance | 41 | — |
| Air & cabin filter replacement | 39 | — |
