How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREGermanTech MotorWorks, LLC
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #177Position by Experts Score among all companies we track in this category. of 975 auto repair shops · 4.9★ from 815 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired GermanTech MotorWorks, LLC for 8 kinds of job.
GermanTech MotorWorks, LLC for oil change
Clear ✕All 164 Google reviews tagged “Oil change” · showing 120
Absolutely a fantastic experience. I felt like my mini cooper was in great hands. Communication was seamless, esp given the text option while I’m at work and unable to field phone calls readily. I will be back!!
They always do a great job on my BMW at a fair price. Much better than the dealer.
Great shop, great people, they won’t steer you wrong or try to convince you to do service you don’t need
Great customer service. Excellent analysis of maintenance options. Appreciated the experience and will continue using this team for all my vehicle’s maintenance.
MINI Cooper oil change, in and out fast. One of the reasons I trust them maintaining my vehicles.
I will not ever trust my car with any other mechanics other than the guys at Germantech. That place is clean, professional and they do amazing work. Lifetime customer
Always friendly and on time and efficient. Very nice facilty.
Germantech always provides excellent customer service! As a longtime BMW Service Center client, Germantech far exceeds the quality and service I received there. We have switched to exclusively using Germantech for two years and we will never go back to Louisville BMW. Germantech is honest, client focused, and has exceptional quality!
GermanTech is the only place I trust for my cars.
Good quality work and excellent customer service.
Great experience with GermanTech. They were honest, knowledgeable, and did a great job. Highly recommend!
Amazing as always. We only trust GermanTech with our bmws, from oil changes to anything ours need. Thank you for giving us the piece of mind that everything is done right the first time.
Oh, where to begin with this review. Let me start by saying that I could not be more pleased with the results of the work recently done on my 2017 BMW X3!! After getting the fob back, I started my X3 and it was so quiet. Not that it wasn't quiet before, but it's more like a contented hum. Definitely more pep when…
Great and quick service.
Professional, fairly priced, and outstanding customer service. The shop manager actually sat down with me to explain oil specifications, which is not something you find at most shops.
Very knowledgeable and professional
Jeff Byrn and his staff provide professional and friendly service on our BMW. I would never consider going anywhere else. Our car is always back at the promised time, serviced, and ready to go. We get timely reminders when it is time for additional service. The cost of services provided is very reasonable.
I have been very happy with this shop ever since I started taking my car here several years ago. Courteous, professional, thorough and competent. And they keep you well informed while your car is being worked on. Highly recommend!
Great professional individuals.
In and out. Fair price. Same with the Porsche. Great people! They're coming in as a close second to apple pie. W
The only place I take my BMW for service. Work is completed in a timely manner. Staff is very accommodating.
Highly recommend GermanTech Autoworks. Everyone I dealt with throughout the process was very knowledgeable and helpful. They actually take the time to truly inspect and diagnose the vehicle to find the root causes of the issues instead of just throwing giant repair bills at you to see what sticks. I will definitely…
Honest work done right. They did not try to sell additional services I didn’t need. Best in town.
I only have amazing things to say about this place! As a college student 3 hours away from home, I had no idea where to take my 2008 Mercedes when it started malfunctioning. They answered all my questions without hesitation and were genuinely kind on the phone. They had very quick service and I was beyond impressed…
I came in just for break fluid flush, and it was a misunderstanding. They changed my oil when they send me the report. I told them that I didn’t need the oil change. I needed the brake flush. They were very friendly. They apologize and last than an hour, they did the brake flush. I was very happy. They didn’t even…
They were knowledgeable, professional, and very up front. I worked with Hunter a little bit and he was fantastic, and I worked with Bridgette (God I hope I’m spelling it right) and she was incredible. More knowledgeable and flexible than any other service/sales people I’ve dealt with. She definitely put a lot of…
What a outstanding indy shop. Took my 7 series there to check the brakes. Checked all 4, didn't charge. Clean, very nice waiting area and super friendly staff. They are on my preferred list. Will definitely be back This is where I get my car serviced. They are the best. They follow up to make sure that everything…
Always provides good service at a fair price within reasonable time frame. I trust their recommendations. They are my go to service spot for multiple cars.
Customer reps were courteous, friendly, and knowledgeable. My appointment was for an oil change. They inspected the vehicle and made reasonable recommendations. Service was completed ahead of schedule.
I take my Subaru here for all my service needs. They are always professional and do a great job. The shop is always clean and organized and in my opinion that is a great sign for how they will treat your vehicle. The techs are some of the best in the city. I highly recommend this business.
GermanTech MotorWorks has been my go-to shop for almost 2 years now, and they continue to impress me every time I bring my car in. The level of care, professionalism, and attention to detail they put into their work is honestly hard to find. Recently they did more work on my car and, once again, everything was…
I’ve been twice for an annual service and twice as a walk-in for tire pressure issues. All 4 times the fix was quick and service was great. I’ll continue going there for all of my Mercedes needs.
Always a great and knowledgeable group of technicians!
They do great work and are always friendly. You get updates on your cars progress also.
I've taken our car here for a number of years. The service is always professional, and they do a very thorough job. I feel that my car's in good hands while being service. They are truss, wire thee and have mechanical integrity.I would recommend it to anyone
Brought my 2007 Porsche 911 4S in for service and have nothing but positives to say. Diagnostics and inspection were detailed and on point with recommendations. Repairs weren’t cheap but definitely better than the dealership. Service Advisors are top notch. Work was done very timely and I was kept informed throughout the process.
Good
The folks at GermanTech are fantastic. First, they are very kind and knowledgeable. No matter if you come in for an oil change or a bigger issue, a comprehensive vehicular inspection is done that identifies clearly the problem and other potential issues with the car. In addition to a detailed report describing the…
If you own a bmw, Mercedes etc, go here first. They will do a thorough assessment and cost analysis. Then I decided what work I could afford to have done. They were very understanding and helpful. Less expensive than the dealership. Very friendly and professional.
Great place! Very friendly staff and prices. They took care of my Porcher
Great shop to work on my Cayenne. Highly recommend!
My husband and I dropped off our car at German Tech MotorWorks after we received an estimate from our car dealership that we have been using for over 10 years as the estimate seemed unusually high. After a complete review by John and his team we were correct. The proposal was incorrect as they misdiagnosed the…
I am very pleased with the service and customer care provided by Germantech. I feel they care about my car as much as I do. Very relaxed experience and I like that they are constantly looking ahead not only for you and your car, but in making improvements in there operation.
I had a great experience with GermanTech. They did a fantastic job changing the oil on my BMW X3, and the price was very reasonable. Honest, professional service — I’ll definitely be returning!
I had a very smooth and efficient service call for less than half the price of a dealer visit.
Wouldn’t bring my E63s Benz anywhere else. Always great service
Great experience with GermanTech! Great job - fantastic service.
Quick response w/estimate. Finished work perfect. Thanks!!
I took my 318ti to GermantTech MotorWorks for several involved repairs and diagnostics. GermanTech did an excellent job. I could not be happier with the results!
Best shop around, if you're even remotely close, choose them!
Great Service! Great level of detail!
This shop is phenomenal. Don't hesitate to visit, don't waste your time going anywhere else.
Amazing customer service. They were great at diagnosing a troublesome issue that had been plaguing my car for months!
Always great service! Honest and trustworthy assessment of what needs to be done
Did a great job on my C63 AMG
Exceptional service, very professional and friendly. Incredible facilities too! State of the art. They know their stuff inside and out. 5/5 stars.
The best shop I've ever dealt with, period. Their communication is excellent, always clearly explaining any issues and the options available to you. I bought a fixer upper and without them I would probably be in the insane asylum by now! Other places might say they can work on your import car and they might be…
All communication was clear, Sid was helpful with understanding the scope of work and all work was completed quickly. Highly recommend.
This mechanic shop is in a great location, right off Hurstbourne/Plantside area. I feel like I can trust them not to rip me off when giving me advice about my car. I definitely will call them again if I need any work done on my BMW. This place provided a second opinion & $800 saved - I’m glad I got it. When I took…
We had my daughters 06 bug towed to the shop because it was overheating. We knew it was probably the water pump, but needed to have it checked out. Sure enough it was the water pump, along with some other issues. They kept me informed every step of the way, and even sent a video of one of the issues they found. They…
Not only did they change my oil, but they were able to tell me what is causing my 2015 Mini Cooper to idle rough. Very friendly people and really quick. I highly recommend them if you are looking for a place to take your car.
1st time using their services and they did not disappoint! Very friendly, knowledgeable, accommodating staff. They got me in and out quick giving me a breakdown of what was done and even what needs to be done. I will definitely be back!
We recently moved to Louisville and I was looking for a service shop for my classic Mercedes. This shop is fantastic, reasonably priced, great service and communication during the repairs. Complete estimates and communication before any work was performed. I feel like they love the car as much as I do. I have a new service home.
I’ve been a fan for a while, prices seem to be getting higher though.
By far the best place to bring your Subaru! Aaron did a amazing job at replacing the engine and more! They will always have me as a customer.
MB GLE "B" servise
The team was quick and detailed in their report, and the car drove better afterwards. Having a Beamer is expensive but it’s more expensive if you don’t maintain it we’ll, and I trust GermanTech with my maintenance.
First time customer here. Recommendations given for car. Not to pricey. Love it..
Really professional atmosphere, the guys here know what they are talking about. Will continue future use of this company for as long as they are around. The hospitality of Jeff and Sid is by far the best I've ever seen. I will always take my Subaru to these guys. Highly recommend
They were very busy but they let me drop off my BMW and they worked me in. Very efficient. I will use them again.
Awesome staff. Great communication. Outperformed expectations. On-time completion.
Awesome customer waiting area. Service was promptly completed and staff is excellent.
Great Service. Knowledgeable Staff!
Wonderful customer service from Brad. Good communication regarding work done and if service department found any other issues. Found a new place to care for our VW. Definitely recommend.
I had an oil change that was done on time and reasonably priced. Very professional and friendly. Thank you!
Excellent service and quality work as always!
Again these guys are the best I've ever dealt with.
Germantech ALWAYS takes care of me. It’s rare to find any place that values transparency and honesty/customer service these days. As someone in the client service industry, I have extremely high standards and Germantech EXCEEDS even my expectations EVERY TIME. Imports in general can be expensive to maintain, but…
Highly recommend GermanTech!!! They are quick & reliable....always call before doing any work. They have always been professional, thorough & hospitable. My Mini Cooper Roadster is my baby & I trust them completely!!
My Mini needed a bit of TLC so I took it to GermanTech on the advice of folks on a local Mini club FB page. Their service advisor was very professional and answered every question to my complete satisfaction. They finished all of the work in one day and provided me with information on where to obtain the specific…
Jeff and John run a very professional and knowledgeable independent shop. They are thorough and trustworthy as are their staff. If you want it done right the first time look nowhere else for your German repairs, no matter how complex. I trust them to keep my Mercedes and BMW's running strong.
Amazing customer service! For many years we have gone to the BMW dealership to service our Z4 and never were fully happy with our service. We found GermanTech Motorworks through the recommendation of a friend. The customer service was unlike anything we had ever experienced. Both owners greeted us and personally…
The guys at GermanTech were very courteous and professional. I took my wife’s 2015 BMW 320 in for routine brake service, oil change and tire rotation. They had the car out of there within 1.5 hours. The waiting room is clean and comfortable. In addition to the routine service, they did a general inspection and gave…
Great experience
👍🏼👍🏼
Professional, knowledgeable and courteous. Highly recommended.
The only repair shop that I trust! They are honest and I appreciate it so much.
Good and honest guys!!!
Very professional. Offered options based on the needs of my vehicle as well as the needs of my wallet! Will not do business anywhere else!
Always thorough, helpful, prompt, and thoughtful.
Outstanding service all around. I had a general idea of my suspension problem - but they could have told me all kinds of things. They identified general wear that could be addressed over time and at my convenience, but one item in that needed my immediate attention to resolve my specific problem. Included an…
Excellent Service!
The team was absolutely wonderful to work with and they went above and beyond to help me!! I will be a customer for life.
Competent, friendly, reasonable and fair.
I came in for an oil change and a brake flush. The work was done on time. I reviewed the maintenance history on my car with their advisor and worked out a plan for some future work. I recommend GermanTech for future maintenance and repair work. I plan on keeping my 2003 BMW for several more years and this is the best shop in the area.
Very professional staff and clean facility. It felt like a spa!!! I’m definitely going to take my Cooper back to them for the anticipated repairs that they pointed out. Oil change was efficient and cost effective.
Sid and the crew are very friendly, helpful, and knowledgeable.
Great job, my car is more responsive now. Excellent customer service. Keep up the good work.
Very professional and well organized. Honest assessment, thorough inspection, and efficient quality work. Highly recommend!
General inspection. Great service always.
I would definitely recommend German Tech to anyone with a Cooper or BMW. I got a free hat! Going for a T-Shirt next visit!
Since I've found GermanTech, I use them for all my needs with my 2003 VW Jetta. 2 times, I've had emergency maintenance and got it back same day! Excellent, professional service.
These guys are 110% on point... Quality, value, professionalism and punctuality... Louisville is lucky to have these guys. The work they performed on my Mini was worth every penny. If you own a Mini, BMW or Mercedes that needs work, a performance upgrade or even a simple tune up I highly suggest that you consider…
Nice waiting area , good value , services completed were half the cost of dealer . Will make them my go to mechanics
Friendly guys and great service! Wish BMW dealerships will operate and treat their customers like this :).
Very professional and a good bunch of guys.
Fantastic experience as always. Sid is knowledgeable, straightforward, friendly, and will work with you to solve problems on your vehicle (vs. bullying you into spending money unnecessarily, and assuming you know nothing about your vehicle). They enjoy what they do and it shows. I trust them with my Mini, and I know they'll always do right by me.
I have lived all over the US (now in Louisville). I can say unequivocally that the team at GermanTech MotorWorks has been by far the best auto repair shop I have dealt with. Sid and Jeff are professional, courteous, knowledgeable and above all...HONEST. Their prices and labor rates are competitive and reasonable.…
Always courteous and seeing Sid behind the desk gives me the feeling a bit of our old Mini Lou family is still with us. He was my service advisor for years at Mini Lou
Only reason I still drive a MINI is because I have this top notch shop near by to help me take care of it. There isn't a word that exists to properly describe who fantastic they are. I'd take these gold stars to an 11 if I could.
Highly knowledgeable and professional. They gave me a thorough explanation of the repairs needed, with no pressure to do any more than I needed. A loaner car was provided, the repairs were done on time, and my car is running smooth
They diagnosed a leak in my water pump and replaced it. They also diagnosed oil leak issues that were covered by warranty. Great guys to work with. Very professional, courteous and on time. Highly recommend.
I had them do the dreaded/“unsure if it’s needed” crank hub fix. They also did an oil change, spark plug change, and found my oil cooler had damage. Now I have peace of mind to tune and drive the car how I want and how it should be driven. They will get all my future service.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 174 | — |
| Oil change | 163 | — |
| Auto engine diagnostic | 79 | — |
| Engine repair | 70 | — |
| Transmission | 47 | — |
| Brakes | 46 | — |
| Auto maintenance | 41 | — |
| Air & cabin filter replacement | 39 | — |
