Experts Reviews · Company report
Get Green Carpet Cleaning - Hartford CT logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Get Green Carpet Cleaning - Hartford CT

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 316 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Get Green Carpet Cleaning - Hartford CT is better than 79% of carpet cleaning.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95

Reviews for your job

Customers hired Get Green Carpet Cleaning - Hartford CT for 8 kinds of job.

Get Green Carpet Cleaning - Hartford CT for area rug cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.84
Usually paidThe price range customers picked most often for this job.$400–450
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$447
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#76 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Area rug cleaning”

Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and customer service oriented. Highly recommend!

Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Martin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They picked up our flood damaged carpet. Cleaned it well and returned it. Very convenient.

Paid $400–450Reasonable priceArea rug cleaning
Loraine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast responses. Very professional and efficient. I would recommend this business to anyone. They did a great job.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Miranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Setting up an appointment was a breeze with Jessica. She was kind, personable and informative. Very quick to respond to my inquiry. She was able to schedule my appointment for only a few days away. John came in the window of time stated and did an amazing job. Nothing more satisfying than symmetrical lines on the…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Wynne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was impressed from my very first call. Jessica was very responsive and answered all my questions. John did a great job cleaning my chairs, carpets and tiles. It gives me peace of mind to know non toxic chemicals were used in the cleaning solutions. Will definitely use them again for future cleanings.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Lilla5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just had our white wool area rug cleaned by Get Green and it’s beautiful. It had a tea stain on it and they managed to remove the stain. They are wonderful to work with. Truly professional. Can’t say enough good things about them. Highly recommend.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Get Green Carpet does fine work and provides excellent customer service. The company contact Jessica is very responsive. At the time (about two weeks ago) I was unwell so especially appreciated her thoughtfulness. John, who cleaned our rug on-site, immediately put me at ease and was courteous and adept. Our doggie…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Elisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall a very positive experience working with Jessica and John! Would strongly recommend their services to anyone- very professional, responsive to my concerns, not pushy at all and feel good about using eco-friendly products to make our carpets look so good!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Carrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Do yourself a favor and book an appointment!! Jessica helped us in a time constraint (less than a week) and managed to fit it in when it would work for me as well. Highly communicative, and the job was very well done. No strong odors at all. Great experience

Customer photo from Carrie's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Ellen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I cannot say enough great things about this company- they are amazing!!! Professional, excellent service and it is such a pleasure talking to them in person on the phone. ( They pick up with no delay or get right back to you!) I highly recommend them to everyone. By using them, you are supporting a family owned…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
kathleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

this is a family owned business that goes out of their way to be sure they do the best job and that you are pleased with their work. They did an excellent job. I am so very glad I hired them and will gladly recomend them and use them in the future. Dr kate steadman

Area rug cleaning
Hope1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience start to finish. Booked an appointment online and spoke with Jessica to confirm. John arrived during the timeframe provided and was friendly and professional. My carpets look great! Will definitely be utilizing them for my rug cleaning going forward!! Thank you!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had John do my carpet cleaning down in my basement. Before he cleaned the carpet it was horrible, the carpet was stained, smelled like urine and feces since when we got our dog she was a puppy and did her necessities everywhere. She is now fully potty trained and we needed the carpet to be desperately clean…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Freddie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John and Jessica were great to work with. Very professional. Love their green products and my rug looks great. Recommend highly.

Area rug cleaning+ Responsiveness+ Professionalism
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our small business had water pipes burst. Called Get Green Carpet Cleaning they came out next day soaked up the water in the carpets and steam Cleaned them. Very professional and Would highly recommend them. Will be calling them in the future!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Donna8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people that work hard to please their customers! Fair and honest to do business with! I highly recommend them and trust them to deliver and give your carpets a new life! 👍 Job well done!

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional with good quality services! Worth the money and I highly recommend them!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Adalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Get Green Carpets twice now to clean our commercial office carpets, area rugs, and epoxy floors. Jessica is extremely wonderful to work with. She is always communicating, sending me picture of the process along with before and after pictures. With in a 2-3 days of me calling Jessica, John came out to do…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MiaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessica & John take pride in their small business. From the first phone call I knew I called the right place. Our living room area rug was demolished from cat puke and it smelled. It is an expensive and beautiful wool rug so I didn't want to throw it away. I didn't have to. When they picked up the rug they were…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AimeeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

WOW! I have used the big name carpet cleaning companies in the past, & I will NOT go back. Get Green is a small, family business focused on the art of high-level quality work & customer-centered attention. I'm a first-time user, who was browsing the options, and started a booking online, like I would have done…

Customer photo from Aimee's reviewCustomer photo from Aimee's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They ruined my sofa and refuse to give me back my money. The pet stains were in the back of the center cushion. There is now a faded square spot on the front of that cushion and on both arms there are faded strips as well as on the back of the sofa. It has had a cover over it to keep pet hair off and the blinds are…

Area rug cleaningUpholstery cleaningPet stain & odor removal− Responsiveness− Quality
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jessica and John did an absolutely amazing job cleaning two high-end wool area rugs. These rugs had several old pet stains including diarrhea that I had tried to get out with water, vinegar, and baking soda. They also spot and steam cleaned a wall-to-wall that had pet odor and multiple stains. Here are before and…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
MarcyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My beautiful off-white area rug was stained from a coffee spill. I had an in-house service come and try to remove it, but they could not. I love the rug and didn't want to give up, so I contacted Get Green Carpet. They were not pleased with how it came out after the first wash that they did and kept it for another…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My husband and I dog sat for our daughter's dog for a week. The dog had an ear infection and the ear smelled really bad. The dog rubbed her ear on the couch and carpet making them smell, also. Get Green Carpet Cleaning, a Family Operated business, came to my house after the dog went home. They did a fantastic job…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These are absolutely amazing owners that are very attentive, extremely friendly and professional. After using their service, my wife and I have received excellent results. We highly recommend them.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Clive4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Taco Tuesday left terrible salsa stains after my cat knocked over a jar, I called get green and they scheduled me in and took care of it asap and I couldnt be more grateful when John arrived. Jessica was extremely helpful and polite over the phone when scheduling my appointment. Hopefully my cat dosent make another…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
3Lark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were easy to work with and did a fantastic job.

Area rug cleaningPet stain & odor removal+ Quality+ Professionalism
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We could not have been more pleased with the service. Not only did they live up to their reputation of doing excellent work but they fit us into their busy schedule. They are also extremely kind and personable. I would recommend this company to anyone. I also was very happy to not have to worry about pets after the…

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Joan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I have recently had my two carpets cleaned by Get Green Carpet Cleaning Services, found Jessica and John, respectful and very conscientious of doing a good job and respectful. The wool carpet when returned was beautiful and the carpet that was cleaned on site was also done well. I would recommend using this company…

Area rug cleaning
Damian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very very professionally done. Stairs were cleaned very well and thoroughly and same with the bedrooms. Was also done quick and effectively and left a great citrus smell that makes the carpets smell and look as new. Prices are also very fair. Would recommend to everyone.

Area rug cleaning+ Punctuality+ Quality+ Professionalism
Danielle7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I am completely BLOWN away! John and team got my carpets and furniture looking brand new! I am so impressed. Not to mention my house smells amazing! I highly recommend these guys! I give them 10 plus stars. Great job! I am a satisfied customer.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Use them all the time. They do a great job and are very thorough. They take their time to do a great job

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
CaesarLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Top of the line! Bar non!

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningService not listed+ Punctuality+ Quality+ Professionalism
Gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Ama4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Professionalism

Price

$660+155% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 82%Overpriced 0%Not sure 0%

Jobs customers hired them for

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