Experts Reviews · Company report
Get Green Carpet Cleaning - Hartford CT logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Get Green Carpet Cleaning - Hartford CT

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 316 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Get Green Carpet Cleaning - Hartford CT is better than 79% of carpet cleaning.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95

Reviews for your job

Customers hired Get Green Carpet Cleaning - Hartford CT for 8 kinds of job.

Get Green Carpet Cleaning - Hartford CT for carpet steam cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 79
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Carpet steam cleaning”

Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

It was a pleasure working with Jessica to get pricing and schedule service. Very responsive and made the process easy. Technician Dennis was right on time, early even, and was able to quickly pivot when an issue came up. While tempering expectations, the carpets still came out great and have the house a refresh. Would highly recommend their service.

Carpet steam cleaningGeneral carpet cleaning
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jessica and her crew have been deep cleaning the carpets in my office for several years. They are professional, and efficient, and do an amazing job. They leave my office pristine and looking refreshed and smelling clean! I highly recommend them!

Reasonable priceCarpet steam cleaning
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Extremely responsive, answered my phone calls immediately very accommodating, Fast quote and explanation of the work they would preform. Dennis cleaned my carpets kept me informed of his arrival time, removed the stains in the carpet. Very courteous. Would highly recommend this company.

Carpet steam cleaningGeneral carpet cleaning
Annette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very happy I chose Get Green Carpet Cleaning. Jessica was very professional and a pleasure to work with. She was with me every step of the way. Great communication and follow-up. Dennis did a great job cleaning my carpets. He was very professional, friendly and neat. I highly recommend this family owned business. My carpets look great. Annette

Carpet steam cleaning
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had them come clean the stairwell runner that our young children have treated like a napkin for a year and it looks brand new. The cleaner, Dennis was great and very professional. Couldn’t recommend highly enough!

Paid $200–250Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend GGGC. Dennis did an amazing job on my couches and carpet. Very professional.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Maureen12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

After getting a new washer dryer delivered in the rain my carpets needed a good cleaning. The carpet looks like new. Jessica is a pleasure with scheduling and keeping me informed. Dennis worked so hard and was so polite. I am a repeat customer and will continue to be one.

Carpet steam cleaning
Andrea4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jessica was extremely helpful in walking me through all the details of getting my folks upstairs wall-to-wall carpeting steam cleaned after years of use! It was a tough job and the results were amazing. There were one or two stains we knew going in might be impossible to remove, but the rest of the carpet looked like new. Very relieved!

Paid $500+Reasonable priceCarpet steam cleaning
Deena9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent

Carpet steam cleaning
Francys7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I highly recommend this company. They are very professional, punctual and super nice. They go above and beyond to provide an excellent service and meet the client's needs. Every time they have cleaned the carpet at my house, it is sparkling clean and they work very neatly and super fast. Thank you very much Jessica and John!

Carpet steam cleaning
Bruno2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Excellent service. Thank you!

Carpet steam cleaning
Kit11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company is extremely professional and so nice to work with. My chair and carpet were beautifully cleaned without chemicals. Highly recommend!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
AlesiaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jessica was easy to work with in setting up the appt. John and assistant Derrick were kind and respectful and did an excellent job of cleaning our area rugs, wall to wall carpet and furniture. Their cleaning materials are non-toxic (we have 2 animals) and their attention to details was like no other. Especially…

Great priceCarpet steam cleaningUpholstery cleaning
JonathanLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good work.

Carpet steam cleaning+ Professionalism
Miranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Setting up an appointment was a breeze with Jessica. She was kind, personable and informative. Very quick to respond to my inquiry. She was able to schedule my appointment for only a few days away. John came in the window of time stated and did an amazing job. Nothing more satisfying than symmetrical lines on the…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend this company! From my first conversation with Jessica on the cleaning of our rug and chair to her followup after the cleaning, she was outstanding. She took the time to explain our options, the processes used and kept me informed on the schedule date and time as promised. As for John, who…

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job on my recliners and rug.

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Professionalism
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Jessica was wonderful to work with. They did a great job.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Professionalism
Modern1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience, attention to detail, everything looks practically brand new! So happy there’s no harsh chemical smell. So glad this company exists!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Carrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Do yourself a favor and book an appointment!! Jessica helped us in a time constraint (less than a week) and managed to fit it in when it would work for me as well. Highly communicative, and the job was very well done. No strong odors at all. Great experience

Customer photo from Carrie's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessica is really professional and on top of her job and prospective customers, both before AND after completion. John did a very thorough job for my very challenging dog urine odors. I'll have to fully lift the carpet and replace with tile, but for now, their work will get me through the worst part of the smells that come with the recent high humidity.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional, reliable, great communication, and rugs came out awesome. Would highly recommend!

Carpet steam cleaning+ Responsiveness+ Quality+ Professionalism
Rona3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

my wall to wall carpets were cleaned this morning. the technician was very prompt and professional. he explained all that he would be doing in advance. The rugs are still a little damp, but look very bright and clean. The office staff are cheerful and responded quickly to my questions. I gave 4 stars because it…

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Simo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an accident (loose #2) getting from bed to wheel chair. Embarrassing enough but the woman at the Get Green Carpet made me feel very comfortable. She arranged EMERCENCY CLEAN UP. They came and took care of it. I hope this won’t happen again but it it will ,I know who to call🙏

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had John do my carpet cleaning down in my basement. Before he cleaned the carpet it was horrible, the carpet was stained, smelled like urine and feces since when we got our dog she was a puppy and did her necessities everywhere. She is now fully potty trained and we needed the carpet to be desperately clean…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Pedro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Get green carpet cleaning was an excellent choice for us. unfortunately, we had an emergency with our pet and they were honest, realistic, and very responsive with they’re ability to schedule an appointment. The technician arrived on time and notified us with anticipation for arrival. He did an excellent job and was…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Amandeep6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very well done at reasonable prices...I will definitly recommend Get green carpet!!!!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lani2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time using this company.....very satisfied... will definitely be using them again. Great customer service, very professional job on my carpets... very pleasant to deal with

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our small business had water pipes burst. Called Get Green Carpet Cleaning they came out next day soaked up the water in the carpets and steam Cleaned them. Very professional and Would highly recommend them. Will be calling them in the future!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AimeeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

WOW! I have used the big name carpet cleaning companies in the past, & I will NOT go back. Get Green is a small, family business focused on the art of high-level quality work & customer-centered attention. I'm a first-time user, who was browsing the options, and started a booking online, like I would have done…

Customer photo from Aimee's reviewCustomer photo from Aimee's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jessica and John did an absolutely amazing job cleaning two high-end wool area rugs. These rugs had several old pet stains including diarrhea that I had tried to get out with water, vinegar, and baking soda. They also spot and steam cleaned a wall-to-wall that had pet odor and multiple stains. Here are before and…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mario6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company to do business with. I would absolutely recommend this company. They were prompt, courteous and a friendly staff. My rugs came out beautifully. Great service with a quality job done. I will use them again every time. If you a a great professional job. These are the people to call!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Donald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These are absolutely amazing owners that are very attentive, extremely friendly and professional. After using their service, my wife and I have received excellent results. We highly recommend them.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Michelle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am so pleased with the results we got from using Get Green Carpet Cleaning. From the first phone call, Jessica was very attentive to what we needed, and she kept me very informed on every aspect of their work. She even called to check on us the day after! She and John were a pleasure to work with, and our…

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality

Price

$660+155% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 82%Overpriced 0%Not sure 0%

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