Experts Reviews · Company report
Get Green Carpet Cleaning - Hartford CT logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Get Green Carpet Cleaning - Hartford CT

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 316 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Get Green Carpet Cleaning - Hartford CT is better than 79% of carpet cleaning.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95

Reviews for your job

Customers hired Get Green Carpet Cleaning - Hartford CT for 8 kinds of job.

Get Green Carpet Cleaning - Hartford CT for general carpet cleaning

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Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#102 / 112
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 72 Google reviews tagged “General carpet cleaning” · showing 20

Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

It was a pleasure working with Jessica to get pricing and schedule service. Very responsive and made the process easy. Technician Dennis was right on time, early even, and was able to quickly pivot when an issue came up. While tempering expectations, the carpets still came out great and have the house a refresh. Would highly recommend their service.

Carpet steam cleaningGeneral carpet cleaning
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Extremely responsive, answered my phone calls immediately very accommodating, Fast quote and explanation of the work they would preform. Dennis cleaned my carpets kept me informed of his arrival time, removed the stains in the carpet. Very courteous. Would highly recommend this company.

Carpet steam cleaningGeneral carpet cleaning
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had them come clean the stairwell runner that our young children have treated like a napkin for a year and it looks brand new. The cleaner, Dennis was great and very professional. Couldn’t recommend highly enough!

Paid $200–250Reasonable priceCarpet steam cleaningGeneral carpet cleaning
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I was thinking of replacing my carpet. I decided to try cleaning them instead. .They went out of their way to fit me into their schedule. They did a great job on my carpets. They looked brand new when they were done. I would definitely use them again and highly recommend them.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Daniela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I have had Get Green Carpet Cleaning twice to clean my carpets. First time, we had some pretty bad stains on our white carpet left by an elliptical machine. Second time, we had a water leak that left some water stains on our carpet. Both times, they were able to clean them out perfectly and our carpet looks like…

General carpet cleaning
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had an outstanding experience with GetGreen. Highly recommend. The carpets and furniture came out much cleaner than other services we have used. Your technicians were professional, skilled, friendly and efficient. We were very impressed. We’ll absolutely be using you again.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did an amazing job, and I’m very happy with the results! Pricing was very reasonable! The company was also very responsive and friendly, I will for sure contact Get Green Carpet Cleaning Hartford, CT again in the future!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were LONG overdue for a carpet cleaning and Get Green was up to the task. Jessica was responsive to our inquiry and able to answer our initial questions. Scheduling was easy and the communication was thorough through both calls and texts. John worked VERY hard to thoroughly clean our basement carpet and dining…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Loraine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast responses. Very professional and efficient. I would recommend this business to anyone. They did a great job.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Miranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Setting up an appointment was a breeze with Jessica. She was kind, personable and informative. Very quick to respond to my inquiry. She was able to schedule my appointment for only a few days away. John came in the window of time stated and did an amazing job. Nothing more satisfying than symmetrical lines on the…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Elisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall a very positive experience working with Jessica and John! Would strongly recommend their services to anyone- very professional, responsive to my concerns, not pushy at all and feel good about using eco-friendly products to make our carpets look so good!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Carrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Do yourself a favor and book an appointment!! Jessica helped us in a time constraint (less than a week) and managed to fit it in when it would work for me as well. Highly communicative, and the job was very well done. No strong odors at all. Great experience

Customer photo from Carrie's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Rona3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

my wall to wall carpets were cleaned this morning. the technician was very prompt and professional. he explained all that he would be doing in advance. The rugs are still a little damp, but look very bright and clean. The office staff are cheerful and responded quickly to my questions. I gave 4 stars because it…

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Rose16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Well pleased with the result. During the process of the cleaning I see no stains. My carpet looks brand new compare to how it looked. I love the products that they use. Very nice job

General carpet cleaning
Simo1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an accident (loose #2) getting from bed to wheel chair. Embarrassing enough but the woman at the Get Green Carpet made me feel very comfortable. She arranged EMERCENCY CLEAN UP. They came and took care of it. I hope this won’t happen again but it it will ,I know who to call🙏

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sabina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! Carpets look and smell like new. 3rd time using this company and so pleased. We have pets and our carpets needed a good cleaning.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent job and excellent service. Will call them again

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Hope1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience start to finish. Booked an appointment online and spoke with Jessica to confirm. John arrived during the timeframe provided and was friendly and professional. My carpets look great! Will definitely be utilizing them for my rug cleaning going forward!! Thank you!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Amandeep6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very well done at reasonable prices...I will definitly recommend Get green carpet!!!!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were the best carpet people I’ve ever dealt with, and the quality of work they performed was unbelievable. Nice people to deal with and their workmanship was perfect, I would recommend them to anybody.

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value

Show more general carpet cleaning reviews (52 more) →

Price

$660+155% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 82%Overpriced 0%Not sure 0%

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