Experts Reviews · Company report
Get Green Carpet Cleaning - Hartford CT logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Get Green Carpet Cleaning - Hartford CT

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 316 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Get Green Carpet Cleaning - Hartford CT is better than 79% of carpet cleaning.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95

Reviews for your job

Customers hired Get Green Carpet Cleaning - Hartford CT for 8 kinds of job.

Get Green Carpet Cleaning - Hartford CT for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.32
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$348
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#81 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 32 Google reviews tagged “Pet stain & odor removal”

Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend GGGC. Dennis did an amazing job on my couches and carpet. Very professional.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and customer service oriented. Highly recommend!

Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were LONG overdue for a carpet cleaning and Get Green was up to the task. Jessica was responsive to our inquiry and able to answer our initial questions. Scheduling was easy and the communication was thorough through both calls and texts. John worked VERY hard to thoroughly clean our basement carpet and dining…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Loraine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast responses. Very professional and efficient. I would recommend this business to anyone. They did a great job.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Miranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Setting up an appointment was a breeze with Jessica. She was kind, personable and informative. Very quick to respond to my inquiry. She was able to schedule my appointment for only a few days away. John came in the window of time stated and did an amazing job. Nothing more satisfying than symmetrical lines on the…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Elisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Overall a very positive experience working with Jessica and John! Would strongly recommend their services to anyone- very professional, responsive to my concerns, not pushy at all and feel good about using eco-friendly products to make our carpets look so good!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Carrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Do yourself a favor and book an appointment!! Jessica helped us in a time constraint (less than a week) and managed to fit it in when it would work for me as well. Highly communicative, and the job was very well done. No strong odors at all. Great experience

Customer photo from Carrie's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Pamela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessica is really professional and on top of her job and prospective customers, both before AND after completion. John did a very thorough job for my very challenging dog urine odors. I'll have to fully lift the carpet and replace with tile, but for now, their work will get me through the worst part of the smells that come with the recent high humidity.

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Allison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I woke up to my dog peeing and having an upset stomach on the carpet. With the heat and humidity, I wanted to get the carpets clean ASAP. I called first thing this morning and Jessica was responsive and answered all of my questions and concerns. Most importantly, she was able to fit me in the same day I called.…

Pet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Sabina10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job! Carpets look and smell like new. 3rd time using this company and so pleased. We have pets and our carpets needed a good cleaning.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Valerie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had John do my carpet cleaning down in my basement. Before he cleaned the carpet it was horrible, the carpet was stained, smelled like urine and feces since when we got our dog she was a puppy and did her necessities everywhere. She is now fully potty trained and we needed the carpet to be desperately clean…

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Pedro2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Get green carpet cleaning was an excellent choice for us. unfortunately, we had an emergency with our pet and they were honest, realistic, and very responsive with they’re ability to schedule an appointment. The technician arrived on time and notified us with anticipation for arrival. He did an excellent job and was…

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Bruce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were the best carpet people I’ve ever dealt with, and the quality of work they performed was unbelievable. Nice people to deal with and their workmanship was perfect, I would recommend them to anybody.

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
Adalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We've used Get Green Carpets twice now to clean our commercial office carpets, area rugs, and epoxy floors. Jessica is extremely wonderful to work with. She is always communicating, sending me picture of the process along with before and after pictures. With in a 2-3 days of me calling Jessica, John came out to do…

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
MiaLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jessica & John take pride in their small business. From the first phone call I knew I called the right place. Our living room area rug was demolished from cat puke and it smelled. It is an expensive and beautiful wool rug so I didn't want to throw it away. I didn't have to. When they picked up the rug they were…

Area rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
AimeeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

WOW! I have used the big name carpet cleaning companies in the past, & I will NOT go back. Get Green is a small, family business focused on the art of high-level quality work & customer-centered attention. I'm a first-time user, who was browsing the options, and started a booking online, like I would have done…

Customer photo from Aimee's reviewCustomer photo from Aimee's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They ruined my sofa and refuse to give me back my money. The pet stains were in the back of the center cushion. There is now a faded square spot on the front of that cushion and on both arms there are faded strips as well as on the back of the sofa. It has had a cover over it to keep pet hair off and the blinds are…

Area rug cleaningUpholstery cleaningPet stain & odor removal− Responsiveness− Quality
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jessica and John did an absolutely amazing job cleaning two high-end wool area rugs. These rugs had several old pet stains including diarrhea that I had tried to get out with water, vinegar, and baking soda. They also spot and steam cleaned a wall-to-wall that had pet odor and multiple stains. Here are before and…

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My husband and I dog sat for our daughter's dog for a week. The dog had an ear infection and the ear smelled really bad. The dog rubbed her ear on the couch and carpet making them smell, also. Get Green Carpet Cleaning, a Family Operated business, came to my house after the dog went home. They did a fantastic job…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Elsa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All around great service! I will be using them again. The owners were very attentive to me and the quality of their work. They took the time to understand what I needed, explained the best options and worked meticulously to deliver. My carpet and couch came out great, they even checked in with me days later to make…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Steven12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Kind, friendly, professional and on time! Quoted me a fair (and good!) price for a service, came next business day (called on a Friday afternoon, came on Monday) inspected and performed their service. Cleaned up after themselves, VERY friendly. Took pride in their work. 10/10 would use again!

Mattress cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
ccamacho825 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, friendly and knowledgeable staff, and most importantly honest about the assessment. If something wasn’t worth cleaning, Jessica tells you and doesn’t just offer the cleaning to make a sale. Great company! I highly recommend them! -Chris

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Clive4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Taco Tuesday left terrible salsa stains after my cat knocked over a jar, I called get green and they scheduled me in and took care of it asap and I couldnt be more grateful when John arrived. Jessica was extremely helpful and polite over the phone when scheduling my appointment. Hopefully my cat dosent make another…

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Cassandra11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They not only exceeded my expectations but we’re extremely professional and very informative on the process. We love the way it came out and appreciate their business more than they know!!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Quality+ Professionalism
Cheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly and knowledge. They did a very good job on my carpets.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
3Lark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were easy to work with and did a fantastic job.

Area rug cleaningPet stain & odor removal+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service. Very professional. Will use them again.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Use them all the time. They do a great job and are very thorough. They take their time to do a great job

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
CaesarLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Top of the line! Bar non!

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Julie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Customer photo from Julie's review
General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
bran5 years ago★★★★★

Rating only, no written review.

Drapes & curtain cleaningHVAC duct & vent cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Hemant3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value

Price

$660+155% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 82%Overpriced 0%Not sure 0%

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