Experts Reviews · Company report
Get Green Carpet Cleaning - Hartford CT logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty79−2.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Get Green Carpet Cleaning - Hartford CT

Hartford, CT · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 155 carpet cleaning · 4.9★ from 316 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 97% of carpet cleaning.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Get Green Carpet Cleaning - Hartford CT is better than 79% of carpet cleaning.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get Green Carpet Cleaning - Hartford CT is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get Green Carpet Cleaning - Hartford CT is better than 95% of carpet cleaning.A
95

Reviews for your job

Customers hired Get Green Carpet Cleaning - Hartford CT for 8 kinds of job.

Get Green Carpet Cleaning - Hartford CT for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$347
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#89 / 99
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Upholstery cleaning”

Mary15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Highly recommend GGGC. Dennis did an amazing job on my couches and carpet. Very professional.

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaningPet stain & odor removal
Beth8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very professional and customer service oriented. Highly recommend!

Paid $500+Reasonable priceUpholstery cleaningPet stain & odor removalArea rug cleaning
Kathleen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We had an outstanding experience with GetGreen. Highly recommend. The carpets and furniture came out much cleaner than other services we have used. Your technicians were professional, skilled, friendly and efficient. We were very impressed. We’ll absolutely be using you again.

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
Kit11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This company is extremely professional and so nice to work with. My chair and carpet were beautifully cleaned without chemicals. Highly recommend!

Paid $500+Reasonable priceCarpet steam cleaningUpholstery cleaning
Kristen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They did an amazing job, and I’m very happy with the results! Pricing was very reasonable! The company was also very responsive and friendly, I will for sure contact Get Green Carpet Cleaning Hartford, CT again in the future!

Paid $500+Reasonable priceUpholstery cleaningGeneral carpet cleaning
AlesiaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jessica was easy to work with in setting up the appt. John and assistant Derrick were kind and respectful and did an excellent job of cleaning our area rugs, wall to wall carpet and furniture. Their cleaning materials are non-toxic (we have 2 animals) and their attention to details was like no other. Especially…

Great priceCarpet steam cleaningUpholstery cleaning
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were LONG overdue for a carpet cleaning and Get Green was up to the task. Jessica was responsive to our inquiry and able to answer our initial questions. Scheduling was easy and the communication was thorough through both calls and texts. John worked VERY hard to thoroughly clean our basement carpet and dining…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Robert3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend this company! From my first conversation with Jessica on the cleaning of our rug and chair to her followup after the cleaning, she was outstanding. She took the time to explain our options, the processes used and kept me informed on the schedule date and time as promised. As for John, who…

Carpet steam cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Anne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a great job on my recliners and rug.

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Professionalism
Wynne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was impressed from my very first call. Jessica was very responsive and answered all my questions. John did a great job cleaning my chairs, carpets and tiles. It gives me peace of mind to know non toxic chemicals were used in the cleaning solutions. Will definitely use them again for future cleanings.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The whole team was a pleasure to work with - from Jessica scheduling and coordinating payment and John with a very thorough cleaning. We have three little boys and John worked really hard to get us wonderful results. Love supporting small family owned businesses. Highly recommend.

Customer photo from Kerry's review
Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Ann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is the best carpet cleaning company I have ever had in my home. John is so polite and professional. I received a follow up text asking if I was satisfied with my service. This company excels in service and customer satisfaction. They will be the only company I use in the future.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional with good quality services! Worth the money and I highly recommend them!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
AimeeLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

WOW! I have used the big name carpet cleaning companies in the past, & I will NOT go back. Get Green is a small, family business focused on the art of high-level quality work & customer-centered attention. I'm a first-time user, who was browsing the options, and started a booking online, like I would have done…

Customer photo from Aimee's reviewCustomer photo from Aimee's review
Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
SharonLocal Guide · 251 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

They ruined my sofa and refuse to give me back my money. The pet stains were in the back of the center cushion. There is now a faded square spot on the front of that cushion and on both arms there are faded strips as well as on the back of the sofa. It has had a cover over it to keep pet hair off and the blinds are…

Area rug cleaningUpholstery cleaningPet stain & odor removal− Responsiveness− Quality
Tonesha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t say enough great things about Get Green Carpet Cleaning! Jessica was so polite and knowledgeable. She was quick to respond and I even got lucky enough to get same day service. John was also amazing. He transformed my couch to look brand new! I highly recommend!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
cheryl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My husband and I dog sat for our daughter's dog for a week. The dog had an ear infection and the ear smelled really bad. The dog rubbed her ear on the couch and carpet making them smell, also. Get Green Carpet Cleaning, a Family Operated business, came to my house after the dog went home. They did a fantastic job…

Area rug cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
Elsa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

All around great service! I will be using them again. The owners were very attentive to me and the quality of their work. They took the time to understand what I needed, explained the best options and worked meticulously to deliver. My carpet and couch came out great, they even checked in with me days later to make…

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Use them all the time. They do a great job and are very thorough. They take their time to do a great job

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Quality+ Professionalism+ Value
CaesarLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Top of the line! Bar non!

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Professionalism
Danielle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
bran5 years ago★★★★★

Rating only, no written review.

Drapes & curtain cleaningHVAC duct & vent cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality

Price

$660+155% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 18%Reasonable 82%Overpriced 0%Not sure 0%

Jobs customers hired them for

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