Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Google reviewers rate Get It Done 4.8 out of 5 based on 577 reviews, with the owner responding to 43% of them. Positive feedback frequently highlights punctuality, professional communication, and thorough cleaning for apartments and offices, including move-in and move-out services. However, several low-star reviews criticize undisclosed fees, such as a trust and technology charge, and report that deep cleans often lacked expected detail or arrived late.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Bar = this company · dark tick = category median.
577 Google reviews we collected
Phrases our text analysis found in 454 written reviews
Price verdicts customers left with their Google review
Middle half of what 49 customers paid ($209–$390) · gold mark = category median.
How often each topic comes up in the written reviews
We read 454 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Adriana and Roxana did an excellent job, were helpful, and very kind.”
“I let it go and rescheduled to only receive a terrible deep cleaning.”
“Very helpful and cleaned the whole apartment well too to bottom.”
“I didn’t want to be rude at the time, but the results were disappointing: there were cobwebs left throughout the home, the kitchen sink and fridge wer…”
“I had called several other cleaning companies because I was hoping to get someone out that same day, but I kept running into dead ends.”
“Service and results were both excellent, especially considering the state of the place when it started, would recommend”
“I will not use this service again in the future.”
“She didn’t speak English, so we communicated through a translation app.”
“Afterwards I tried reaching out to the given number and they did not answer, completely ghosted me.”
“Given the amount of work that needed to be done and how quickly they were able to help me, I felt it was well worth it.”
“Overall, I felt the service was very expensive and I did not get good value for the money I paid.”
“I highly recommend Get It Done to anyone looking for reliable, high-quality cleaning services!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Get It Done for 7 kinds of job. Pick one to see what they paid and said.
Adriana did a very nice job cleaning my apartment! They were super kind as well, thank you!
Adriana was great. She cleaned a disgusting room I was moving into and made it spotless on short notice. Highly recommend
Service and results were both excellent, especially considering the state of the place when it started, would recommend
Adriana was fabulous!! Highly recommend! I did a deep clean and she made my home sparkling
Mercedes came to clean my apartment when I just moved in, and she did a great job. She cleaned the windows, inside every cabinet, inside the stove, the floors and the entire bathroom, make sure to dust all the hard to reach places. It was great!
Adriana and Maria were fantastic!! Amazing work and very efficient. Everything looks beautiful!!
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 87 | $153–$303 |
| Deep clean | 76 | $277–$465 |
| Moving-related cleaning | 52 | $376–$809 |
| General housekeeping | 36 | $153–$196 |
| Interior & exterior window cleaning | 16 | — |
| Office & workplace cleaning | 5 | — |
| Upholstery cleaning | 4 | — |
4.8 ★★★★★ 577 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Adriana and Roxana did an excellent job, were helpful, and very kind. Would highly recommend.
Adriana did a very nice job cleaning my apartment! They were super kind as well, thank you!
Brenda and Maria both have been great at taking care of our home.
Super easy to book, punctual, and professional! We are so grateful to have them regularly cleaning our home.
Adriana did such a great job the place is spotless!
Mercedes was fantastic! Very helpful and cleaned the whole apartment well too to bottom.
Adriana was great. She cleaned a disgusting room I was moving into and made it spotless on short notice. Highly recommend
Service and results were both excellent, especially considering the state of the place when it started, would recommend
Adriana was fabulous!! Highly recommend! I did a deep clean and she made my home sparkling
Hi, Brends did a great job
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
