Fitness center · Chicopee, MA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%89+56.5Reliability 28%82+23.2Replies to reviews 8%85+7Craft & service penalty99−0.1Experts Score= 87Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#95 of 140 nutritionistsiPosition by Experts Score among all companies we track in this category. · better than 32%
4.9★★★★★72 Google reviews · 23 photos
96%five-star reviews
4.83★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Get Movin' Fitness & Nutrition Solutions at a glance
Google reviewers rate the fitness center 4.9 out of 5 based on 72 reviews, noting the owner responds to all feedback. Clients frequently praise the welcoming, judgment-free atmosphere and the supportive community among participants. Services include Zumba, strength training, and nutrition coaching, with instructors providing clear modifications and personalized programs. Many highlight the availability of virtual Zoom sessions and the staff's dedication to helping members achieve their fitness goals.
Google rating: 4.9 out of 5 from 72 reviews (96% five-star).
Reviews on this page: 72 Google reviews (47 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
This companyNutritionists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Get Movin' Fitness & Nutrition Solutions: 89/100 on this factor. Category median: 95.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Get Movin' Fitness & Nutrition Solutions: 82/100 on this factor. Category median: 94.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Get Movin' Fitness & Nutrition Solutions: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Get Movin' Fitness & Nutrition Solutions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Get Movin' Fitness & Nutrition Solutions: 85/100 on this factor. Category median: 49.A
85
Bar = this company · dark tick = category median.
Star ratings
72 Google reviews we collected
4.9of 5
5 stars6996%
4 stars23%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 47 written reviews
100%praise
Praise31100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
5topics
Would recommend1239%
Staff & attitude1135%
Quality & results413%
Honesty & trust310%
Communication13%
What customers talk about
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“10/10 would recommend to anyone at any part of their fitness journey❤️”
“Wonderful, helpful, attentive, and supportive instructors leading classes is the key to my fitness.”
“April, Charlene and team do a wonderful job and are very dedicated to their clients.”
“They don’t just lead workouts—they genuinely cheer you on, push you to be your best, and celebrate every win (big or small).”
“She is easy to talk to and work with, she is accommodating and will do what ever it takes to help you succeed.”
People customers mention
Charlene9 reviews
Zumba4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLaura3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Feels good to be back to Zumba classes weekly after having to take time off to work on healing and gaining strength in a bad knee. It's only been a few weeks back but i am really enjoying the zumba classes and the workout/calorie burn the classes provide and of course love the energy, smile, choreography, enthusiasm…
CCarolyn4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
My history with April is a 14 year run. I began with Zumba and now work out in classes of every description. My energy level is great and no one can believe the appearance and energy I maintain at my age. Wonderful, helpful, attentive, and supportive instructors leading classes is the key to my fitness. Attend a…
MMarie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Amazing owner and instructors. A wonderful place for women to workout and feel comfortable, heard and seen. No judgment and everyone there is kind, considerate and all in it together. You'll get in shape and find your tribe.
TTerry2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
I’ve been with Get Movin Fitness since the early days, and it truly feels like home. As one of the OGs, I’ve had the chance to grow alongside this amazing community—and that’s what sets this place apart.
April, Charlene and Amanda bring an energy that’s hard to find anywhere else. They don’t just lead workouts—they…
EElizabeth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Get Movin’ is like a family. You’re welcome from the beginning and get a lot of support not only from the couches but from the other lovely ladies that go there. The couches go out of their way to help you reach your goal.
LLynn3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Awesome environment to achieve your fitness goals. The classes are fun, motivating and encouraging. No judgement here! Just women supporting women's health. Try it for yourself!!
Feels good to be back to Zumba classes weekly after having to take time off to work on healing and gaining strength in a bad knee. It's only been a few weeks back but i am really enjoying the zumba classes and the workout/calorie burn the classes provide and of course love the energy, smile, choreography, enthusiasm and encouragement during each class from April.
Response from the owner · a month ago
Thank you Laura for the great review! I am happy to hear you are enjoying your workout sessions! Glad to know they help you make each day better !! 🏋️ Coach April
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Carolyn Nestor4 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
My history with April is a 14 year run. I began with Zumba and now work out in classes of every description. My energy level is great and no one can believe the appearance and energy I maintain at my age. Wonderful, helpful, attentive, and supportive instructors leading classes is the key to my fitness. Attend a class and see just how well you will be impressed, how good you will feel.
Response from the owner · 2 months ago
Thank you Carolyn it is my pleasure to watch you live your best life, full of health and movement!!! You are a wonderful role model and inspire all to keep moving throughout the age of elegance
M
Marie D'Antonio4 reviewsiTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Amazing owner and instructors. A wonderful place for women to workout and feel comfortable, heard and seen. No judgment and everyone there is kind, considerate and all in it together. You'll get in shape and find your tribe.
Response from the owner · 4 months ago
Thank you Maria for this lovely review. We are lucky to have you as a valuable member of our fabulous fitness community 💕💕
T
Terry Cook2 reviewsiTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
I’ve been with Get Movin Fitness since the early days, and it truly feels like home. As one of the OGs, I’ve had the chance to grow alongside this amazing community—and that’s what sets this place apart.
April, Charlene and Amanda bring an energy that’s hard to find anywhere else. They don’t just lead workouts—they genuinely cheer you on, push you to be your best, and celebrate every win (big or small). Their encouragement makes you want to show up, even on the days you’d rather not.
The atmosphere is welcoming, supportive, and real. No matter your fitness level, you feel like you belong here. If you’re looking for a place that will challenge you, motivate you, and make you feel part of something special, Get Movin Fitness is it.
Response from the owner · 7 years ago
I am absolutely thrilled to have you as a regular member !! You are a joy and a blessing to our community of women !! 💕🎉
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Elizabeth Burke2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Get Movin’ is like a family. You’re welcome from the beginning and get a lot of support not only from the couches but from the other lovely ladies that go there. The couches go out of their way to help you reach your goal.
Response from the owner · 6 months ago
This is my pleasure to be your coach and Fitness Instructor and I am enjoying watching you improve and live your healthiest self💕
L
Lynn Garreffi3 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Awesome environment to achieve your fitness goals. The classes are fun, motivating and encouraging. No judgement here! Just women supporting women's health. Try it for yourself!!
Response from the owner · 6 months ago
Lynn you make coaching fun and Get movin Fitness
a better place thank you for being a part of it all and giving your Fitness a boost with us💕
H
Happy Days5 reviewsiTotal number of Google reviews Happy has written across all businesses on Google Maps, not just this one.
The owner and staff are very friendly and helpful with a person with difficulties. They take extra time and make sure the person has a great experience. Definitely a two thumbs up!!!!!
Response from the owner · 6 months ago
We know you meant to give us 5 stars!!! Thank you for
sharing your experiences and for working out with us !!
L
Lisa MartinLocal Guide · 10 reviewsiTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
I've been working out at Get Movin for 4/12 years. Love doing the kettlebell workout, AMPD Strength. I'm using 8lbs to 10 lbs from 5 lbs that I used 4 years ago. I'm pushing myself to do more Strength and Zumba classes now. April,
Charlene and Amanda are amazing instructors. Also I'll do Zoom from home to workout couple of times
Response from the owner · 4 years ago
Thank you Lisa! You make every class just a little bit better with your energy and smile! Thank your for choosing Get Movin fitness !!!
A
Angelina Ulmer4 reviewsiTotal number of Google reviews Angelina has written across all businesses on Google Maps, not just this one.
April is not only a wonderful instructor but also an incredible person:) have been attending her Ariel classes for a long while and have an amazing time EVERYTIME! 10/10 would recommend to anyone at any part of their fitness journey❤️
Response from the owner · 6 months ago
I appreciate your energy and positive vibes!! Thank you for joining!!
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Laura Kranz6 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
I’ve had such a great experience at Get Movin'! The classes are always engaging and well-structured and Charlene and April are both great! They’re incredibly friendly, supportive, and always take the time to demonstrate modifications, which makes the classes feel accessible no matter your fitness level.
What really stands out is the welcoming atmosphere—everyone is kind, encouraging, and makes you feel like you belong from day one. It’s a positive, motivating environment that keeps me coming back. Highly recommend to anyone looking for a supportive place to work out!
Response from the owner · 4 months ago
Thank you for your review and for choosing us! Laura, you have been killing your workouts !! Way to go!!
