Jenna Esoo, RD - Dietitian Nutritionist logo

Jenna Esoo, RD - Dietitian Nutritionist

Nutritionist · Chicopee, MA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%95+29.2Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#61 of 140 nutritionistsPosition by Experts Score among all companies we track in this category. · better than 57%
5.0 ★★★★★ 23 Google reviews · 2 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Feb 2026latest review

Jenna Esoo, RD - Dietitian Nutritionist at a glance

Google reviewers rate this Chicopee nutritionist five stars based on twenty-three reviews, with no owner responses recorded. Clients consistently describe the provider as knowledgeable, attentive, and easy to communicate with, noting that sessions are punctual and tailored to individual needs. Services include personalized nutritional advice, recipe creation, and support for specific dietary goals such as blood sugar management or gluten-free transitions. The feedback highlights a practical approach focused on sustainable habit changes rather than aggressive dieting, with no common criticisms evident in the provided excerpts.

  • Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
  • Reviews on this page: 23 Google reviews (19 with written comments, 1 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: February 11, 2026.
  • Service: Nutritionist serving Chicopee, Massachusetts.

Data from Google, last updated November 2, 2026.

Score profile vs other nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction97Reliability95Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 95)Reliability: 95 (median 94)Momentum: 100 (median 100)
This companyNutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Jenna Esoo, RD - Dietitian Nutritionist: 97/100 on this factor. Category median: 95.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Jenna Esoo, RD - Dietitian Nutritionist: 95/100 on this factor. Category median: 94.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Jenna Esoo, RD - Dietitian Nutritionist: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.

Star ratings

23 Google reviews we collected

  • 5 stars23100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 19 written reviews

  • Praise20100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude945%
  • Communication420%
  • Would recommend420%
  • Quality & results210%
  • Price & value15%

What customers talk about

We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I enjoy our sessions together and she's always helpful.”
  • “She explains things fully and has lots of creative ideas for her clients.”
  • “I would recommend using a dietitian, it has helped me in the 4 weeks, I have been meeting with Jenna.”
  • “I thoroughly enjoyed working with Jenna - she listens and really cares.”
  • “Reasonable and doable advice, slight tweaks to make a difference.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jocelyn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I enjoy our sessions together and she's always helpful. Looking forward to our next one ! :)

EvanLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Hi my name is Evan Torres and I really like Jenna she is a very sweetheart person and she takes pride of her work and I really appreciate her support and advices as well, and I’ll look into many other things that can manage myself some heather choose and other things as well. My main goal is to keep on lowering my…

Debra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jenna is a wonderful dietician! She explains things fully and has lots of creative ideas for her clients. I thoroughly enjoyed working with Jenna - she listens and really cares.

John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Ms Esso readily shares her considerable knowledge and experience, offering sound nutritional advice tailored to the needs and circumstances of her patients. She listens carefully and provides support and useful feedback. Would that all providers were as good as Jenna.

Margaret5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenna is fun and relatable. She helped me incorporate better eating habits , helped with recipes, substitutions and also had a listening ear. I HIGHLY recommend. I've changed a lot of bad habits and look forward to our sessions.

Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jenna was amazing! She is highly knowledgeable and has resources available to share with me. She has many great ideas to help me on my journey. I am so impressed.

Photos

Customer reviews

5.0 ★★★★★ 23 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jocelyn Garcia4 reviewsTotal number of Google reviews Jocelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I enjoy our sessions together and she's always helpful. Looking forward to our next one ! :)

Evan TorresLocal Guide · 14 reviewsTotal number of Google reviews Evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Hi my name is Evan Torres and I really like Jenna she is a very sweetheart person and she takes pride of her work and I really appreciate her support and advices as well, and I’ll look into many other things that can manage myself some heather choose and other things as well. My main goal is to keep on lowering my heogolmbin a1c levels to keep at 5.6 or lower to help control my blood sugar levels and avoiding getting Diabetes at all times.she is such a sweet person and caring to her patients.

Debra Michaud7 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna is a wonderful dietician! She explains things fully and has lots of creative ideas for her clients. I thoroughly enjoyed working with Jenna - she listens and really cares.

John Woodruff2 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ms Esso readily shares her considerable knowledge and experience, offering sound nutritional advice tailored to the needs and circumstances of her patients. She listens carefully and provides support and useful feedback. Would that all providers were as good as Jenna.

Cheri Bergeron1 reviewTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna was very easy to work with. She really listened and was very helpful.

Kellie Sadens4 reviewsTotal number of Google reviews Kellie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna was easy to talk to and listened to my needs and concerns with care

Margaret Mays Brouton5 reviewsTotal number of Google reviews Margaret has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna is fun and relatable. She helped me incorporate better eating habits , helped with recipes, substitutions and also had a listening ear. I HIGHLY recommend. I've changed a lot of bad habits and look forward to our sessions.

Jessica Bowers6 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna was amazing! She is highly knowledgeable and has resources available to share with me. She has many great ideas to help me on my journey. I am so impressed.

Carleta McKenzie3 reviewsTotal number of Google reviews Carleta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna was friendly and knowledgeable! She has motivated me to know that I can eat better. Appreciate her authenticity!!

Victoria Huber1 reviewTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jenna has been so wonderful and has fundamentally changed my life. Her kindness and openness has kept me ready to come back weekly. I’ve wanted to effect my health through diet but it never stuck. Because of Jenna, I’m making those changes!

Jenna Esoo, RD - Dietitian Nutritionist on Google Maps →

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