How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCOREGetem Services
Suffolk, VA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 63 cockroach control · 4.9★ from 2,981 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Getem Services for 8 kinds of job.
Getem Services for bug & insect extermination
Clear ✕All 245 Google reviews tagged “Bug & insect extermination” · showing 220
Shai was super with our quarterly treatment. He was professional and did a great job. He was happy to answer any questions I had. Good guy!!!
UPDATE, OCT 2026 Mike came and was great. He explained things, listened to my concerns and addressed those areas, especially in my basement. I've used Getem for over 20 years now and they never disappoint. I thought Gary was the best, but Joshua came through and did his thing today. He explained everything,…
Sam was very thorough inspecting the inside and outside. They were also very respectful of my animals.
Never been disappointed with any service Getem does👍Always prompt, professional and gets to the root of the problem! Have used Getem for well over 50 years
Had Matt H. come out and do an initial pest service at our place. He called before coming and showed up right in the designated window of time. Great knowledge of area and what pests could potentially be a problem. He serviced inside and out and was respectful of our property. I would recommend GetEm Services and Matt H. specifically. Thanks, Matt!
Excellent service!
Anthony did what was required for the quarterly service. He was very considerate and prepared. He did a good job.
Joseph did an excellent job; he was courteous and friendly. I highly recommend this Navy vet.
Harry was professional and did a great job.
Kevin was fantastic! Informative, communicative, enjoyable to talk to.
Excellent service. He explained everything. Very thorough. Punctual & pleasant.
Very knowledgeable tech. Friendly and fast service. Couldn’t be happier work with this business. thank you.
Very thorough, very efficient, pleased with service today!
We have working with Gary for many years. He is always professional, thoughtful, knowledgeable and all around amazing. Gary and Get'em are the best!
I can't express just how much I appreciate and love this company. They are very compassionate and understanding, when it comes to the fact that some people are effected differently from bugs. I have a phobia of bugs and they truly understand. They have no problem coming out whenever you see one and are willing to…
Quarterly pest control was completed on 6/17/26 by Damon. I appreciate the information included in his service reports. Prior to my service I called re: numerous ants traveling back and forth on one side of my foundation. In his service report, he said the ants were traveling back and forth between the rodent bait…
Damen arrived at 8:00 am sharp. Introduced himself and was courteous. Because it was raining I was advised he would need to return to spray outside. Very satisfied with his service so far and looking forward to having the outside of my home serviced. Thank you.
Always on time. Always thorough. Always efficient. All that and friendly.
Professional and courteous.
Very happy with Getem Services. Haven't had any issues with bugs. My dogs don't seem to be having itching issues like they were before hiring Getem services. Highly recommend.
Great service and price!
Timely and polite. Did the inside treatment efficiently and quickly.
After calling and scheduling my service, Damon arrived in less than 15 minutes. He was professional, knowledgeable, and took extra care In ensuring that all my questions were answered and worries resolved.
Troy is always very courteous, respectful, and thorough. But he is also pleasantly sociable.
We have a service plan with Getem. Gary has been our service person for years. He's great! Five stars!
Great work. I appreciate accommodations to our availability.
Kevin always does a great job and is so pleasant! Please pass on my appreciation.
Thank you Robert! Extremely meticulous and did a fantastic job with my home service.
Getem does a great job treating our house inside and out, and Kevin is both very professional and very personable. Keep up the great job!
Regular quarterly extermination. Another great job by an excellent technician at Getem! He was very thorough and professional. Thank you!
Gary is the best in the biz. Was on time and did an excellent job. Very thorough!! Personable too. Doesn’t rush.
Getem was wonderful! Professional and prompt. Special thank you to our technician Kevin! He did a wonderful job!
Anthony showed up exactly on time, was thorough, and explained exactly what he was doing. Quite friendly and professional.
Rob came out and explained everything. He was very nice and professional.
Very quick and friendly service! Damon explained everything and was very professional with me being late to my own house. I highly recommend their service and Damon as the service tech!
Always on time always respectful of property and knowledge of product. 8/10/23 new technician today on time, communicated well , explaining treatment , respectful of property. Getem does not disappoint. Thank you 11/16/23 Edward was my technician today and he was excellent, both in attitude, professional and went…
GETEM serviced my pest control needs today and I very pleased with the professionalism exhibited by Ed. This is a company your can trust for your Rodent and Pest Control.
I had the best experience with Jason at Getem Pest Services. He was polite, thorough and was so respectful of my home. HIGHLY RECOMMEND!
Always professional and thorough
Anthony is an excellent technician. He does a very thorough job.
Michael has been put to our place the last 2 treatments and has done an amazing job.
Longtime customers of GetEm. Damon is great.
Very prompt, courteous and addressed our pest control concerns.
Kevin is always great! He is diligent and efficient and knowledgeable.
Had my yearly termite inspection and quarterly general pest control treatment. Joshua was very thorough and did a great job!
Kevin is always very fast, and thorough. He is always on time, and is very pleasant. Ten out of ten.
Agent was great!
Gary has treated our home for years and is always punctual, professional, and treats our home like his!!
Kevin was fantastic. He explained all services being provided and things to look out for. 5/5 experience and would recommend.
Customer service from scheduling to quarterly services is always great. The scheduler was quick to make us an appointment. Kevin is always great; very informative and friendly. He took his time and did not feel like he was rushing to get to the next house. Love that they will come back more than once a quarter if…
Already texted you !!! Outstanding service !!!!
We’ve been a customer since 1993. Consistently reliable, professional, and effective. We would never consider using another exterminating service. Kevin is the best!
Sam came out to do the routine service, we told them that we have been seeing a few roaches in the kitchen. They were very informative and always jumps right into action! We definitely like them as our pest tech! Update : new tech Ryan did a quick and thorough job today for mosquito control.
Gettum has always done a good job. The tech,Jason, was very polite, professional, and paid attention to a specific request. He completed the job thoroughly with extra care and I appreciated that. I would recommend Gettum, and Jason to others!
Ryan and David did a great job walking me through the process and what to expect afterwards. Very informative and professional. The office staff was just as helpful and professional as well, would highly recommend Getem!
Sam arrived on time and was very professional and friendly. He was thorough in his inspection He explained that he would request a return visit to spray the pesticide since it was getting ready to rain. He also mentioned that I was having some excessive amount of ant activity outside my foundation that he would…
Great Job!! Edward is very Polite and thorough. This was my 1st Mosquito spray and he explained the process very well.
Phil was so professional and walked me through every step of the way of the process. He was informative and and reassuring that I would be taken care of!
Robert is always nice and courteous. He's thorough and quick with his work. Always a pleasure seeing him. Thanks
Mr. Michael was fast, friendly and very professional. He made my day with his sense of humor. May God continue to Bless him.
They have been quick and efficient and got rid of the pests we had.
Great service every time, thank you Getem. And thank you Damon
Troy was very friendly, professional and did an amazing job with my quarterly service. Even my dog loved him! Highly recommend!
I can definitely suggest,encourage ,recommend Getem Services. I had tried traps,bait,glue(even thought of renting a cat) with some success but after Technician Will did my inspection & treatment I'm starting to feel comfortable in my home again. Damon has become my routine Technician. He's quiet,mannerly & efficient. Thank you Will,Damon & GetEm!
Very detail oriented, friendly staff and eager to serve
The technician serviced my property thoroughly, cleaned cobwebs from windows and doors, and quietly closed my gate and left. Perfect service
Kevin and the Get ‘Em team are top notch! Our issues were resolved when they took over our pest service.
Robert at Getem Services always is thorough and very consistent in his duties. A very pleasant and fantastic person as well. Thanks Robert for all that you do!
We absolutely love Getem Pest Control and have been clients for several years. Everyone is always so nice and respectful. They are my go-to for all things that creep and crawl.
Excellent all around!
Will was efficient and very kind!
Professional personalized service for home and business. Reasonable pricing and always prompt.
Great service by Harry, love having my home serviced by professionals who care.
Excellent service and great communication.
Excellent service as always!
Will does a consistently excellent job at my house. He is thorough and goes above and beyond to provide superb customer service.
Great company. Damon is always great and very communicative. Would recommend to anyone who need pest service
Not only a great positive person who is efficient and thorough with our pest control application... They spotted a leak in my sprinkler system and saved me from a killer water bill.
Excellent and convenient service! Easy appointment set up and they offer exceptional customer service. I have relied on Getem for years and they will remain my go-to for my specific home maintenance! Very polite and knowledgeable staff - every time! Their price point for inspection and pest control service is…
Harry made it a point to call me when he was arriving at my house. He also asked if I needed the inside treatment while he was there. He was very polite and professional on the phone and answered all my quickly.
Sam is so knowledgeable, thorough and professional.
Will was extremely pleasant. He was knowledgeable and able to resolve our issue with a reasonable cost. A prior company had quoted an exorbitant fee for major work but Will assured me I did not need that scope of work. I appreciate the honesty and not trying to sell me things I don’t need.
Kevin is THE BEST!! Honest people. Always polite, always, competent!
Kevin is simply the best! Goes above and beyond and always on-time, respectful and kind.
Kevin is our technician and is always on time and very professional and. Courteous. Does a wonderful job. Kevin is the man! Always polite.
We appreciate the prompt and professional service today! Will did a great job and was very customer friendly! 3
Friendly and respectful of the property.
I’ve used Getem Services since I bought my house in 2013. Eventhough I don’t have anything done inside my home bc of my pets, there’s plenty to do around the perimeter, in the garage and under my home, especially since I live on the water. They are timely, thorough and detailed with their evaluations. I also find…
Fantastic customer service!
Service technician very thorough, polite, on time and knowledgeable. Did a great job.
I am happy to recommend Get Em Services. Everyone is friendly and knowledgeable and they have kept my home pest free for several years.
The Getem tech did an excellent job in treating the house setting appropriate traps and even treated around the sheds in the back yards. I’m grateful for their professionalism and thoroughness.
Getem Pest Control has the best service and along with the service technician named John.
Get’em services have been an essential part of our life here in Virginia Beach. Get’em checks under our home every year securing our termite bond is clear of termites. They come quarterly and spray inside for bugs and places granular all around our home as a barrier to keep most bugs away. We are very happy with…
Always prompt. Professional and friendly. Have used them for years.
Technician was very professional, explaining exactly what he was doing.
Always professional and on time. Good value. I highly recommend them.
I've been dealing with Getem for over 15 years and have never been disappointed at all. Mike is the service technician who comes to my residence and is always in a upbeat mood. He always go far beyond the expectations of what is expected. I'd recommend Getem to any of my neighbors.
I have Pest control services set up through this company and have for years. They are like family and I trust them to take care of my home and my businesses. Thank you for offering excellent customer service!
Excellent! Our amazing service tech definitely “got em” - Thanks for all you do!
Nate was great! He was very personable and knowledgeable. He made me feel comfortable and provided excellent service. I look forward to working with this company in the future for all my pest needs!
General Pest control In Yard. Super Service Great Employees !
Prompt and courteous service; answered all our questions!
GetEm is a great locally-based company. I use them on all my rental properties. They are prompt and courteous with inspections and the pricing is always fair. I highly recommend them.
Thomas was professional and took the time to show us steps we could take to keep the unwanted out of our house! He is very knowledgeable about his craft. It was a pleasure having him in our home and made us feel that with Getum and some steps he shared with us we are in good hands!
Great service, personable and prompt. We are very pleased with the service and the thorough and detail attention to our concerns
The technician arrived on time and quickly went to work. He treated the entire inside of our three story home and also the front, side, and back yards.
Edward was extremely professional and was able to provide many details on the service we were receiving and why. He was very kind and took his time taking care of the home and answering any questions that we’ve had. We signed up for the quarterly program before meeting but he definitely sealed the deal with his…
Thomas was GREAT!
Great service, friendly staff, excellent results. Thanks again for wonderful service.
Second treatment of quarterly service was just completed. Ed is our provider and he is friendly, punctual and professional. Upon arrival He asked how things had been since first treatment. He listened thoughtfully and addressed my new concerns during his visit. He reminded me to call with any issues that arise as…
Getem takes great care of my extermination needs.
Been using Get Em for years. Chris has become the lead for my residential property and have to say this was the best service I have ever received. He not only serviced the interior and exterior, but also knocked don cobwebs and made sure my exterior traps were baited and in good working order. Great service call and very courteous and friendly. Go Chris!
This most recent technician was very thorough and very professional. And unlike some of the others, he has prior experience with another company which he brings with him. He said I was the best defender because it is the customer who knows where the problem areas are. He took his time, and I look forward to…
Get Em is great! Kevin is always courteous and professional.Offers suggestions and is very knowledgeable about his job.He always arrives on time and is very accommodating and informative with me and also my tenants. Can’t say enough good things about this company. I highly recommend them.
Member of over 1 year. Called customer service with questions and person was not helpful. I then asked what I was getting for 41 dollars a month, then I said I could look elsewhere for services. She responded with I can cancel your account. It is a shame how different things are when they want you to sign up.…
Thomas is always friendly and very thorough. He goes above and beyond every time he is here. In addition to treating our house inside and out, he removed a wasp nest on our front porch this visit. Thomas is a great representative for your company.
We just switched our termite and pest control needs to Get ‘Em and I couldn’t be more satisfied with our first round of treatment. Our previous Pest Control provider was cutting corners every trip & it was time to find a company who’s employees actually care about their clients issues. Thank you Charlie Church for…
Friendly, professional and on time.
It’s no surprise Get Em has been in business for 100 years! Their service is impeccable. Every employee I have worked with has been courteous, helpful and extremely knowledgeable. Thank you, Get Em, for the quality service you provide.
Getem is always on time and willing to reschedule appointments. Their services are important to maintain homes in Tidewater
Great service
Mike is, as always, very professional and thorough. We are so pleased with him and your company and intend on working with your company. Thanks for Mike!
They are very professional and prompt. The tech listened to any concerns and treated as requested
Tom is great! He did a thorough job and answered all of my questions.
David was wonderful! Super helpful and really nice.
He comes in and takes care of business.
Have been using Getem for years. Technicians are always punctual, polite and knowledgeable. If I still see bugs in between quarterly appts, they will come out and spray as often as needed.
Robert Bailey was so professional and made sure to explain everything as he went along. Great service!!
Great company. Matt came to service my home. There have been ZERO problems since the initial services. He is professional, courteous, knowledgeable and has always been prompt. I would give a 100 rating if I could. Would definitely recommend Getem to anyone looking for pest control.
David was very professional and friendly. He answered all of my questions and offered his advice. He was extremely knowledgeable. I have many pets and he took the extra care and time to make sure they were safe and wouldn’t be affected by the pesticides. He was wonderful and I am glad he is our technician.
Finally have a solution to my annual ant invasion!
Phil is very knowledgeable, polite and punctual.
I had the most wonderful experience! I've been struggling as a newly single mom. My weedeater wasn't working which led to tall grass that invited fleas which my dog brought into the house, infecting him and our cat. I'm working multiple jobs and my kids have been piling up dishes which led to fruit flies. I've been…
Get ‘em was able to work us in when we needed the treatment. They were so professional. The gentleman that did the spraying was very courteous and did a great job. We were with another company but will never go back to them. Get’em will forever have our business.
Matthew was great! He listened patiently to our issues, gave recommendations on how to mitigate the problems going forward, and helped us take care of our immediate problem. Highly recommended!
Michael was very good@
Quarterly service completed.
I enjoyed meeting Matthew today. He was so informative, attentive and professional.
Does a good job/ goes the extra mile/ trust worthy/leaves us with good information
We love this company so much anytime we see something we reported they come out immediately and it disappears no matter how much you call they always come we love this company and will be keeping them for life
Our tech that came out provided an inspection and service at our business location and was very knowledgeable and professional. Will switch my current residential services to here as well next week, I was that impressed!
The service tech was extra friendly and provided sound advice for taking care of our property. We signed up for quarterly service and they came highly recommended from many other people.
Always keeps my quarterly service timely and thorough. Wouldn’t use another company ever. The technicians are always professional and friendly.
Getem always delivers! Their team is always efficient and kind. Today Matt was wonderful. Highly recommend! Thank you!
We love Getem, they are always on time, very personal and provide excellent pest services!
Travis did a great job. I was with him as he examined my property. He saw where the ants were coming from where I saw nothing. Great service!
A nice young man named Matt from Getem Exterminators came to the house as requested on date requested. He asked which problems we needed to address and he did a great job.
On time. Matt was very friendly and thorough.
Get ‘em Pest service provides the best pest control services. I have been using them for years for multiple properties. More recently the service tech “Matt” has been taking care of my personal residence and he’s amazing. He is always prompt, very respectful of my home, professional and provides thorough…
The team at Getem is incredible in every way. I talked with them about our issue, the urgency and the complexities and they didn't hesitate to jump into action. They schedule a technician very quickly and worked with our unique circumstances in the most helpful ways. Service this good is rare, and we certainly appreciate it!
I have used Getem services for years for both myself and my clients. Customer service is great and Matthew Thomas has gone from great service to excellent service. His detailed reports gives me a better ability to inform and advise my clients on the situation regarding their property. I have and will continue to recommend Getem services.
The technician was thorough and also friendly. He explained everything that he was doing and why. He also gave me some tips on ways to keep out the creepy crawlers. Thanks Getem I am a satisfied customer.
Edward was so nice. Second time he has been to my home. Amazing service and no bugs!
Great customer service which is important, the services work, shout out to Mike Cox who is the technician I use.
David was prompt and polite, he was efficient and thorough and very detailed in the services he rendered. I will be using him exclusively moving forward. Great first experience
Very good service and helpful
Excellent and timely service. Very professional and comprehensive.
Super responsive and knew just what was needed. Kind and professional.
Mike is pleasant and thorough. We appreciate his professionalism.
Have appreciated Getem over the last decade. Thomas (recent pest control visit) did a superb job keeping me informed about what he was doing to treat our roach/ant issues, and provided solutions about dealing with a moth issue.
*I had to edit because I can’t do two separate reviews* Every time this company sends people out they are just AMAZING! From the people in the office to the techs that come to my home. Whatever they are doing at Getem they need to sell courses to other companies! This year has been terrible with insects and now…
Great service!! Very thorough, helpful and professional!!
Robert was on time and professional. He went above what I originally thought I was getting and I would highly recommend him for your services needed
Fast and Friendly
was great
Great service!
I have used this company for YEARS and still using them. Awesome customer service, quality of work is awesome.....techincans are very knowledgeable. The cost is affordable. Thank you!!
Excellent service. Used service for rental property. Technician was very informative and there was very good communication on his part. I definitely would use them again. Highly recommend this company.
My technicians Melvin and Chaz are always early and super friendly when ever either comes to treat my property. They always explain everything clearly and are so personable and professional! The treatments also work amazingly well! I can tell when it’s time for them to come and spray and it is always easy to…
Will and his partner were VERY professional. They came one time , communicated well & even showed me some things I could do to minimize the issue I was having moving forward .
Love Gettum!! We use them for home and office and recommend highly! Our service with Matt today at our office was a “10”
Crickets, spiders, palmettos, Getem gets the job done!
Front office was responsive and professional. Technician was thorough, knowledgeable and on time. Overall very impressed with the service. Price was competitive.
I've used this service for about 4 years now and have had consistently great experiences and results. I am on the quarterly plan, so every quarter they come out and spray preventative repellent in and around my home. My 2 dogs have always been safe with these chemicals and I've never had any staining from the…
Kevin is a great guy.
Great communications up front. Team arrived on time and explained the process in a courteous and professional manner. They did not waste any time. Very impressive!! Highly recommend!
I’ve used this company for the past 3 years. They are exceptionally professional and always treat me like I’m a valued customer. I dealt with Liz yesterday and she worked it out with the technician Will who was in my area to fit me into the schedule for same day service. I never asked for same day they just did it…
I've been a customer with Getem for many years and have been very satisfied with their services. The technician, John Williams, was courteous and thorough. I have also recommended Getem to family and friends.
David from Getem responded to my residence on short notice quickly addressed all of my issues and concerns. David provided a professional and detailed assessment of my issues and provide me with the information to make an informed decision without trying to oversell me into something that I didn’t need and wasn’t comfortable with.
Getting excellent service from technicians and office staff. Highly recommend this company. Excellent up to date conditions after each service.
Just purchased new home, did a full house inspection and put in a new vapor barrier under the home. Did a wonderful job and were very professional and fast. We are so pleased signed up for year round maintenance. Al and Shawn were great.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 483 | $56–$139 |
| Termite inspection | 290 | $93–$181 |
| Rodent extermination | 283 | $81–$323 |
| Bug & insect extermination | 242 | $56–$153 |
| Cockroach extermination | 242 | $91–$323 |
| Home inspection | 234 | $83–$179 |
| Ant extermination | 178 | $85–$282 |
| Spider extermination | 119 | $56–$179 |
