Experts Reviews · Company report
GGA Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

GGA Pest Management

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 607 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired GGA Pest Management for 8 kinds of job.

GGA Pest Management for cockroach extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.40
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Cockroach extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 127
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 40 Google reviews tagged “Cockroach extermination”

Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love GGA! Nacho is fantastic, and the whole company is always responsive and efficient. Their services are an excellent value, and they've made life in our old house so much better by sealing up cracks and keeping rodents, spiders, cockroaches, and other critters at bay. They're a pleasure to deal with--of all…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Cassandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always great service, kind people, and they make sure to explain everything they are doing. I never feel pressured or criticized. They listen and help, and their results are great! Cleared up my initial issues quickly. Amazing team!

Great priceGeneral pest inspectionCockroach extermination
Jana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great technicians very cordial and polite. They go an excellent job. We see nothing between visits!

Paid $100–120Great priceRodent exterminationSpider exterminationGeneral pest inspection
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We've used GGA for several years now and they do a wonderful job. They're very responsive when we reach out for any problems or concerns that arise. Since utilizing their services, we have had no major issues whatsoever. I'd highly recommend their services.

Paid $20–40Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination+ Quality+ Professionalism+ Value
Gene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nacho is the best! Been treating our head for years.

Paid $80–100Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

There were BUGS EVERYWHERE. I was two seconds away from packing my bags and letting the insects have the house. Then William Applewhite showed up like some kind of pest-control superhero. He walked in cool as can be, took one look around, and basically said, “Yeah, I got this.” And he DID. Bugs? Gone. Peace of mind?…

Paid $200+Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Rosalia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel treated the interior & exterior of our home. He was friendly & knowledgeable. This is a repeat service & we are satisfied with their services!

Paid $120–140Great priceSpider exterminationCockroach exterminationBug & insect extermination
RoSaulia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Daniel was friendly & did a great job! He answered my questions & went above & beyond.

Paid $120–140Great priceSpider exterminationCockroach exterminationBug & insect extermination
Rose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the absolute best exterminating @ pest. Control in central Texas

Home inspectionHornet & wasp exterminationRodent extermination
Luke3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My family has used GGA for years, and we've received nothing but the best service! The employees are prompt, kind, courteous, and extremely professional!

Bug & insect exterminationCockroach exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

GGA has met and exceeded all my pest expectations.

Customer photo from Terry's review
Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Justine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Definitely would recommend this business! Had a food moth issue and they took care of it in one visit! They come out every three months and do what they need to do. Have not had an issue with water bugs like previously. If I do see one around it it is barely surviving. Best exterminator we have used by far.

Cockroach exterminationRodent exterminationService not listed+ Responsiveness+ Punctuality+ Quality
Abby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So helpful! Very quick and efficient

Cockroach exterminationRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were were very responsive and professional. They showed us deficiencies in our house that allow pests to enter our house. Thank you GGA!

Cockroach exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Quality+ Professionalism
JohnLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I would like to give a shout out to GGA. It’s been 3 weeks since Colton treated my residence/property. Colton is down to earth person and answered all my questions in both a professional and humorous style. The treatment has been a total success!! Initial activity sightings were evident the first 24-48 hours. I…

Customer photo from John's review
Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton came by, did an inspection and gave an estimate. He was very courteous and professional and explained every service in detail. I called him back about a week later to start service and he came back the next day and completely took care of all exterior, interior, and setup our mosquito service. I have been…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
MJ10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kenneth did a very thorough job of inspecting and treating our home inside and out. We were thankful that he sealed up exterior openings that would have let pests in. We highly recommend Kenneth and look forward to future service from him.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mackenzie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tommy Miller is fantastic. Highly recommend him.

Cockroach extermination+ Quality
Maisie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Over the few years, I’ve had several problems with creepy crawlers and a friend referred me to GGA. My tech was Michael Childs and he came out and did a pretty dang good job because I have yet to have problems. I will be following up for an inspection to make sure everything is still good! Love the service and the…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kathy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We use GGA Pest Management and have a service agreement with them (our house backs up to a green belt). We love our technician, Mike. He is always prompt, friendly, helpful and solution minded. Backing up to a green belt we have all sorts of insect/animal encounters and he is always willing to do special areas if…

Bee exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
rikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tommy came to our business office the day after we called about an ant problem. He was very polite and professional and took care of the problem on the spot. We now have a contract with him for quarterly service. Highly recommend!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Jo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Efficient

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Van1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Michael Child’s gave 5 star service today at our residence Van Jones

Ant exterminationCockroach exterminationRodent extermination
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I would like to acknowledge the excellent service we have received from Nacho, technician . He is always Punctual, Courteous, Knowledgeable, just the epitome of a Service Technician, and also just a really good guy. I would highly recommend both him and GGa to anyone needing residential pest control service. Ron Reed

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
McKenzie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy, was so friendly and hard working. He went above and beyond making sure our home was protected from Rodents by adding flashing. He was smiley and informative. We felt comfortable with him in our home. He was patient and kind.

Cockroach exterminationMosquito exterminationGeneral pest inspection
Abby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We reached out to GGA Pest Services for help with a newly purchased property that had roach and rodent issues we were not aware of. It was an extremely stressful situation and we needed expert help to make sure the problem was eradicated. The lady I spoke with in the office impressed me over other companies as she…

Cockroach exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy did beyond excellent job! Even though we haven’t left the house when he arrive, he showed great patience and consideration by starting outside first allowing us to get our things together. We appreciate that very much! I highly recommend GGA services and Tommy Miller for an excellent job he did!

Cockroach exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
AdrianLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy Miller was knowledgeable, courteous and respectful of my time. He did an excellent job with a difficult problem, but already I'm seeing some amazing results. Thanks again!

Ant exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
Leigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

GGA Pest Management is wonderful. Nacho is our technician and he is the absolute BEST!!! He is super knowledgeable, polite, respectful and always on time. Nacho goes above and beyond to provide the best service possible. I highly recommended this company and always ask for Nacho!! Thank you GGA!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
ShelleyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Super friendly, quick response time, and fixes whatever problem you have. Our technician, Mike, was awesome-!! They really do care about the services they provide

Ant exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
AnsleyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I highly recommend Tommy and his services. Very quick and professional job.

Cockroach extermination+ Responsiveness+ Punctuality+ Quality
Lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy was extremely polite from the second we spoke and he was very professional and knowledgeable. Tommy represents this company extremely well and makes you feel like a friend not a client . Will most definitely tell everyone to use this company due to the service and customer friendly staff!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Michael Childs is our technician and does a great job. Always thorough and courteous.

Cockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nacho has been taking care of our pest control needs for about 6 years now, always thorough, always courteous and friendly. Would highly recommend GGA.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

WE HAVE MICHEAL CHILDS TREAT OUR HOME FOR A FEW YEARS. HE HAS ALWAYS BEEN PROMPT AND DOES A GREAT JOB. WE DO APPRECIATE HIS WORK.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Great group of people made us feel like family. Tommy was a great person to have install for us. Office staff was wonderful and helpful. Best customer service we have ever had.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

GGA is the BEST in WACO. I have used other pest control services and am very pleased with GGA. Tommy Miller is very professional and did an excellent job. I was given a clear estimate and he did a thorough treatment of my home taking about 3 hours treating inside and out. Highest rating.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Thurman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $40–60Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
ROBERT16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Not sureHornet & wasp exterminationRodent exterminationTermite extermination
DesireeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Ant exterminationCockroach exterminationRodent extermination+ Punctuality+ Quality+ Professionalism

Price

$117-5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection75$58–$136
Spider extermination55$73–$166
Rodent extermination55$99–$371
Ant extermination53$86–$246
Hornet & wasp extermination44$103–$282
Cockroach extermination40$86–$282
Bug & insect extermination29$66–$144
Mosquito extermination16$71–$111

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