Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
GGA Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

GGA Pest Management

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 607 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired GGA Pest Management for 8 kinds of job.

GGA Pest Management for flea & mite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$131–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Flea & mite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 111

All 13 Google reviews tagged “Flea & mite extermination”

Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We absolutely love GGA Pest Management! We had some pretty annoying ant, hornet, and spider issues, and they took care of everything with no problem. The difference has been huge, and it’s such a relief not having to constantly worry about bugs/pests around the house. James T. is our main service guy and he is…

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
Rose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the absolute best exterminating @ pest. Control in central Texas

Home inspectionHornet & wasp exterminationRodent extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

GGA has gone above and beyond for our family for several years now. They have a very quick response time and are very dedicated to their work. They are diligent in making sure that they diagnosis your pest and make sure that they are using the appropriate pest control need to eliminate the problem. We live in the…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Dwayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael Childs is an amazing tec and is very trustworthy.

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
Jo8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Efficient

Ant exterminationCockroach exterminationFlea & mite extermination+ Punctuality+ Quality+ Professionalism
Luis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy did beyond excellent job! Even though we haven’t left the house when he arrive, he showed great patience and consideration by starting outside first allowing us to get our things together. We appreciate that very much! I highly recommend GGA services and Tommy Miller for an excellent job he did!

Cockroach exterminationFlea & mite exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
TheLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service! Kurtis was super knowledgeable and very friendly and professional. He found issues I didnt see till he pointed them out. He got the house taken care of promptly and thoroughly. I have contracted them to do my home from now on.

Flea & mite extermination+ Responsiveness+ Punctuality+ Quality
Leigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

GGA Pest Management is wonderful. Nacho is our technician and he is the absolute BEST!!! He is super knowledgeable, polite, respectful and always on time. Nacho goes above and beyond to provide the best service possible. I highly recommended this company and always ask for Nacho!! Thank you GGA!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Wayne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy has helped us with two different properties. Both times, he provided excellent service and we received excellent results. Very professional and very personable. Thanks, Tommy!

Ant exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

WE HAVE MICHEAL CHILDS TREAT OUR HOME FOR A FEW YEARS. HE HAS ALWAYS BEEN PROMPT AND DOES A GREAT JOB. WE DO APPRECIATE HIS WORK.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Great group of people made us feel like family. Tommy was a great person to have install for us. Office staff was wonderful and helpful. Best customer service we have ever had.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

GGA is the BEST in WACO. I have used other pest control services and am very pleased with GGA. Tommy Miller is very professional and did an excellent job. I was given a clear estimate and he did a thorough treatment of my home taking about 3 hours treating inside and out. Highest rating.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
ROBERT16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Not sureHornet & wasp exterminationRodent exterminationTermite extermination

Price

$117-5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection75$58–$136
Spider extermination55$73–$166
Rodent extermination55$99–$371
Ant extermination53$86–$246
Hornet & wasp extermination44$103–$282
Cockroach extermination40$86–$282
Bug & insect extermination29$66–$144
Mosquito extermination16$71–$111

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