Experts Reviews · Company report
GGA Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

GGA Pest Management

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 607 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired GGA Pest Management for 8 kinds of job.

GGA Pest Management for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.75
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 146
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 75 Google reviews tagged “General pest inspection” · showing 20

Carie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel at GGA Pest Management is thorough, professional, and appreciated for treating our home and yard so that we stay pest free. I highly recommend this local company and have contracted with them for years for all of our pest management needs!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We absolutely love GGA Pest Management! We had some pretty annoying ant, hornet, and spider issues, and they took care of everything with no problem. The difference has been huge, and it’s such a relief not having to constantly worry about bugs/pests around the house. James T. is our main service guy and he is…

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
JoshuaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

James was great, really appreciated his attention to detail. Friendly and helpful, anyone would be blessed to work with him.

Great priceSpider exterminationGeneral pest inspectionAnt extermination
DONNA3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great.company. We are very satisfied with the services provided.

Paid $100–120Reasonable priceGeneral pest inspection
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love GGA! Nacho is fantastic, and the whole company is always responsive and efficient. Their services are an excellent value, and they've made life in our old house so much better by sealing up cracks and keeping rodents, spiders, cockroaches, and other critters at bay. They're a pleasure to deal with--of all…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
Jan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nacho is the very best!!!! Had them 40 years

Rodent exterminationTermite exterminationGeneral pest inspection
Cassandra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always great service, kind people, and they make sure to explain everything they are doing. I never feel pressured or criticized. They listen and help, and their results are great! Cleared up my initial issues quickly. Amazing team!

Great priceGeneral pest inspectionCockroach extermination
Barbara11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Always good service and appreciate if they come again for an unexpected need. When those pesky fire ant mounds started showing our technician came back and took care of them. Many thanks! Then when we had a sugar ant invasion it was eliminated, along with giving us instructions on how to take care of them returning. Very professional, and helpful.

Paid $80–100Reasonable priceGeneral pest inspectionBug & insect exterminationService not listed
Jana10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great technicians very cordial and polite. They go an excellent job. We see nothing between visits!

Paid $100–120Great priceRodent exterminationSpider exterminationGeneral pest inspection
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been with GGA for 4 years now. I wouldn't change. They have willingly come back out I think twice because of an issue with a new pest and never charged extra. They are always willing to make sure you are happy and satisfied with their work.

Paid $120–140Great priceAnt exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have been using GGA for several years now and are very pleased with their service. Nacho is great!

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been using GGA for over twenty years and have never had an issue of any kind. They have responded to every call the same day. Pricing is the best for service.

Rodent exterminationGeneral pest inspectionGeneral wildlife removal
Steve12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We are located in the country and had problems with bugs. We have had little to no problems since we have hired GGA! When we had experienced a small issue they came out and addressed it with us quickly. Quality and professional service always! We definitely recommend using their service!

Paid $140–160Great priceRodent exterminationGeneral pest inspectionBug & insect extermination
Ken4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

great service no problems

General pest inspection
Cyanmauve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Consistently good service. Employees always hand write a note and leave a receipt stating what services they performed. Always polite and professional personal interactions.

Reasonable priceGeneral pest inspection
Gene6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nacho is the best! Been treating our head for years.

Paid $80–100Reasonable priceGeneral pest inspectionCockroach exterminationBug & insect extermination
AnnLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys are amazing and very dedicated. They dug in and found some places from which my problems originated. I was impressed and very thankful.

Paid $1–20General pest inspectionBug & insect extermination
Kurtis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

GGA is a great local, family owned business! They take their time to carefully inspect the home for any pest issues of entry points. I recommend GGA Pest Management for anybody looking for pest services whether it's for their home or business.

Great priceGeneral pest inspection
ShanneiceLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

William does a great job with my home. He is listens to my concerns and gives me good advice until my next service.

Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionAnt extermination
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

There were BUGS EVERYWHERE. I was two seconds away from packing my bags and letting the insects have the house. Then William Applewhite showed up like some kind of pest-control superhero. He walked in cool as can be, took one look around, and basically said, “Yeah, I got this.” And he DID. Bugs? Gone. Peace of mind?…

Paid $200+Great priceGeneral pest inspectionMosquito exterminationCockroach extermination

Show more general pest inspection reviews (55 more) →

Price

$117-5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection75$58–$136
Spider extermination55$73–$166
Rodent extermination55$99–$371
Ant extermination53$86–$246
Hornet & wasp extermination44$103–$282
Cockroach extermination40$86–$282
Bug & insect extermination29$66–$144
Mosquito extermination16$71–$111

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