Analyzing 7,299,1217.3M ReviewsFor 20,67720.7K Experts

Experts Reviews · Company report
GGA Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

GGA Pest Management

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 607 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired GGA Pest Management for 8 kinds of job.

GGA Pest Management for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$140–160
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 72

All 10 Google reviews tagged “General wildlife removal”

Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

GGA is timely responding and has consistently met our expectations and requests. This is much appreciated, looking forward to continued business with GGA.

Paid $140–160Reasonable priceGeneral wildlife removal
Gail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have been using GGA for over twenty years and have never had an issue of any kind. They have responded to every call the same day. Pricing is the best for service.

Rodent exterminationGeneral pest inspectionGeneral wildlife removal
Abby3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So helpful! Very quick and efficient

Cockroach exterminationRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton came by, did an inspection and gave an estimate. He was very courteous and professional and explained every service in detail. I called him back about a week later to start service and he came back the next day and completely took care of all exterior, interior, and setup our mosquito service. I have been…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tommy from GGA came out and evaluated my home for the unwanted visitor(s) i suspected to be in my attack. After an internal inspection and some patch work, he left me with guard duty instructions. 48 hrs. later i had to call him back because the visitor(s) had returned. Tommy came back out and reinforced the opening…

General pest inspectionGeneral wildlife removal+ Responsiveness
MarieLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy Miller, with GGA Pest Service, came out and evaluated how animals were getting into the attic. Repaired the animal entrance. And will trap as needed. He was on time and up front with pricing. Great guy! Very professional! Would definitely recommend to family and friends!

General pest inspectionRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
WDFM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

For the last year I've been looking for someone to address the colony of bird nests at my home. Someone recommended I contact my Pest Control Company and I was very pleased I did. Even though he was dealing with a frustrated woman :-) Tommy was helpful, patient and kind, AND he found the help I needed. Thank you Tommy and GGA Pest Control!

General wildlife removal
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

GGA was great to work with and Kurtis does his job with excellence! He was super helpful, knowledgeable, professional, and friendly!

General pest inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy Miller has provided pest control to our home in a professional and timely manner. I would recommend him and your company.

General wildlife removal+ Responsiveness+ Quality+ Professionalism
Leigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

GGA Pest Management is wonderful. Nacho is our technician and he is the absolute BEST!!! He is super knowledgeable, polite, respectful and always on time. Nacho goes above and beyond to provide the best service possible. I highly recommended this company and always ask for Nacho!! Thank you GGA!

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality

Price

$117-5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection75$58–$136
Spider extermination55$73–$166
Rodent extermination55$99–$371
Ant extermination53$86–$246
Hornet & wasp extermination44$103–$282
Cockroach extermination40$86–$282
Bug & insect extermination29$66–$144
Mosquito extermination16$71–$111

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