Experts Reviews · Company report
GGA Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

GGA Pest Management

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 607 Google reviews

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired GGA Pest Management for 8 kinds of job.

GGA Pest Management for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$120–140
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 141
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Hornet & wasp extermination” · showing 40

Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Nacho is thorough in his job. He is a good representative of the company’s personal attention to their customer's needs. For example, our kid’s swing set is invaded by wasp nests every year and he will take time to get rid of them every year so our kids can play safely without being stung! Personal service like that…

Great priceHornet & wasp exterminationRodent extermination
Carie14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Daniel at GGA Pest Management is thorough, professional, and appreciated for treating our home and yard so that we stay pest free. I highly recommend this local company and have contracted with them for years for all of our pest management needs!

Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Nell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I have great service from GGA, I have used them for over 20 years.

Paid $160–180Reasonable priceHornet & wasp exterminationRodent extermination
Jacob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

We absolutely love GGA Pest Management! We had some pretty annoying ant, hornet, and spider issues, and they took care of everything with no problem. The difference has been huge, and it’s such a relief not having to constantly worry about bugs/pests around the house. James T. is our main service guy and he is…

Great priceHornet & wasp exterminationSpider exterminationFlea & mite extermination
BobbieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Daniel with GGA pest control does a great job treating my property. He is friendly, polite, patient, and professional. Thanks Daniel!

Paid $40–60Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Taylor2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We love GGA! Nacho is fantastic, and the whole company is always responsive and efficient. Their services are an excellent value, and they've made life in our old house so much better by sealing up cracks and keeping rodents, spiders, cockroaches, and other critters at bay. They're a pleasure to deal with--of all…

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
NancyLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have had outstanding service from GGA Pest Management. Nacho has taken care of any issues we have had, especially with wasps. We have used them for years.

Great priceHornet & wasp extermination
CindyLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very professional and very polite.

Paid $120–140Reasonable priceHornet & wasp exterminationRodent extermination
Karla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service

Paid $1–20Great priceHornet & wasp extermination
Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome initial experience.

Paid $200+Reasonable priceHornet & wasp extermination
Laura8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have been with GGA for 4 years now. I wouldn't change. They have willingly come back out I think twice because of an issue with a new pest and never charged extra. They are always willing to make sure you are happy and satisfied with their work.

Paid $120–140Great priceAnt exterminationHome inspectionHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have been using GGA for several years now and are very pleased with their service. Nacho is great!

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
HankLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We've used GGA for 3 years now, and honestly, we couldn't live without them. Along with our quarterly service, there's been a handful of times where we've had rodents or hornets, and I've called, and they were out within 24 hours fixing our problem. There's no better pest service in Waco than GGA.

Paid $100–120Great priceHornet & wasp exterminationRodent extermination
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a great experience with James from GGA Pest Management. He was extremely informative, took the time to explain everything clearly, and made sure I understood what was going on and how to prevent future issues. You can tell he really knows his job and takes pride in doing it right. He was professional,…

Hornet & wasp exterminationAnt extermination
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

We've used GGA for several years now and they do a wonderful job. They're very responsive when we reach out for any problems or concerns that arise. Since utilizing their services, we have had no major issues whatsoever. I'd highly recommend their services.

Paid $20–40Reasonable priceAnt exterminationCockroach exterminationHornet & wasp extermination+ Quality+ Professionalism+ Value
RhondaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The technician Virgil McAdams was very observant and very kind and got rid of my problem immediately he explained everything to me and was very patient. Thank you for having such great technicians.

Paid $60–80Great priceHornet & wasp extermination
Joshua6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

William applewhite is one for the books. He did an amazing job with those darn bugs. Very respectful to property as well as to me. Will be going back

Paid $180–200Great priceHornet & wasp extermination
JaredLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Daniel, is always attentive and patient when he comes out each visit -

Hornet & wasp extermination
Shane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was dealing with some nasty bugs and didn’t know what I needed to take care of it. Virgil came with the knowledge and the know-how and got us taken care of promptly, and most importantly for a reasonable amount! Strongly recommend especially Virgil!

Great priceHornet & wasp extermination
Terry11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Personable technician and knowledgeable. No bugs of any kind in the house. Been using them 5 years. I am on a yearly plan. They come every 3 months.

Paid $120–140Reasonable priceHornet & wasp exterminationBug & insect extermination
EricaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had our initial assessment and walk through with Daniel Wood. He was very knowledgeable, patient, and fair with the estimate that he quoted us. We felt extremely confident in the services that were being provided and will request him again for our services moving forward. I would recommend GGA Pest Management and…

Paid $200+Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Technician, Daniel, did my regular maintenance visit as well as removing any spider webs around the outside of my house. Had a problem with wasps nests around my house in the past. Since they have been servicing and addressing this, I haven’t noticed any wasps. I am extremely pleased.

Ant exterminationHornet & wasp exterminationGeneral pest inspection
Rose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the absolute best exterminating @ pest. Control in central Texas

Home inspectionHornet & wasp exterminationRodent extermination
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

GGA has met and exceeded all my pest expectations.

Customer photo from Terry's review
Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
alison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can't say enough great things about Tommy Miller. I am a Chemotherapy Patient and he is always on time, thorough and educates me on what he using. Friendly, professional and great to work with. Ask for Tommy and you'll never look back!

Hornet & wasp exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton came by, did an inspection and gave an estimate. He was very courteous and professional and explained every service in detail. I called him back about a week later to start service and he came back the next day and completely took care of all exterior, interior, and setup our mosquito service. I have been…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had an issue and GGA was scheduled to come next afternoon. The late afternoon before they were scheduled to come Tommy called and offered to come that evening instead. He showed up around 6:30 or 7 even though it was late. He assessed the problem and dealt with it that evening instead of me having to wait for…

Hornet & wasp extermination+ Responsiveness+ Professionalism
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tommy went above and beyond to caulk in between our siding on our house to help prevent any unwanted guests entering. He has been very kind and helpful while not being pushy. He provided a great experience for our family.

Ant exterminationHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
DeLinnLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had Tommy come out to do an inspection and give us a quote for whole house protection for pest & termite prevention. Tommy was able to help us with quite a few areas that needed to be addressed, and he was incredibly knowledgeable and helpful. We are grateful for his years of experience and his keen eye for…

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
MJ10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Kenneth did a very thorough job of inspecting and treating our home inside and out. We were thankful that he sealed up exterior openings that would have let pests in. We highly recommend Kenneth and look forward to future service from him.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The service was great and the technician Mike was right on time and very professional

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Maisie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Over the few years, I’ve had several problems with creepy crawlers and a friend referred me to GGA. My tech was Michael Childs and he came out and did a pretty dang good job because I have yet to have problems. I will be following up for an inspection to make sure everything is still good! Love the service and the…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
rikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tommy came to our business office the day after we called about an ant problem. He was very polite and professional and took care of the problem on the spot. We now have a contract with him for quarterly service. Highly recommend!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I would like to acknowledge the excellent service we have received from Nacho, technician . He is always Punctual, Courteous, Knowledgeable, just the epitome of a Service Technician, and also just a really good guy. I would highly recommend both him and GGa to anyone needing residential pest control service. Ron Reed

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Angelika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We have used GGA at a past property and they handled an insect problem another company couldn’t. We now use GGA at our current residence and we have always had amazing service. Our tech Kurtis is great, he has always been right on time and has taught us a few things we didn’t know about bugs. If I start to notice…

Ant exterminationHornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Kurtis Heady is great! Call and ask for him!

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Lorraine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy was extremely polite from the second we spoke and he was very professional and knowledgeable. Tommy represents this company extremely well and makes you feel like a friend not a client . Will most definitely tell everyone to use this company due to the service and customer friendly staff!

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nacho has been taking care of our pest control needs for about 6 years now, always thorough, always courteous and friendly. Would highly recommend GGA.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Great group of people made us feel like family. Tommy was a great person to have install for us. Office staff was wonderful and helpful. Best customer service we have ever had.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Gary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

GGA is the BEST in WACO. I have used other pest control services and am very pleased with GGA. Tommy Miller is very professional and did an excellent job. I was given a clear estimate and he did a thorough treatment of my home taking about 3 hours treating inside and out. Highest rating.

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality

Show more hornet & wasp extermination reviews (4 more) →

Price

$117-5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection75$58–$136
Spider extermination55$73–$166
Rodent extermination55$99–$371
Ant extermination53$86–$246
Hornet & wasp extermination44$103–$282
Cockroach extermination40$86–$282
Bug & insect extermination29$66–$144
Mosquito extermination16$71–$111

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