Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
GGA Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

GGA Pest Management

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 607 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired GGA Pest Management for 8 kinds of job.

GGA Pest Management for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 115
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Mosquito extermination”

Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have been using GGA for several years now and are very pleased with their service. Nacho is great!

Paid $100–120Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Jackie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

There were BUGS EVERYWHERE. I was two seconds away from packing my bags and letting the insects have the house. Then William Applewhite showed up like some kind of pest-control superhero. He walked in cool as can be, took one look around, and basically said, “Yeah, I got this.” And he DID. Bugs? Gone. Peace of mind?…

Paid $200+Great priceGeneral pest inspectionMosquito exterminationCockroach extermination
Rose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

This is the absolute best exterminating @ pest. Control in central Texas

Home inspectionHornet & wasp exterminationRodent extermination
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Colton came by, did an inspection and gave an estimate. He was very courteous and professional and explained every service in detail. I called him back about a week later to start service and he came back the next day and completely took care of all exterior, interior, and setup our mosquito service. I have been…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Tommy Miller is our service tech. He's always responsive to our needs and always on time. Very knowledgeable about his business! We are very happy with the service he provides. Five Stars all the way! Carly Combs has also serviced our property and does a great job too!!

Ant exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We've used GGA for several years have had nothing but exceptional service from them!! Our technician is Mike and he is FANTASTIC...he is always super professional and personal, and he really knows his stuff!! We don't ever have any issues in between quarters, thanks to his knowledge and technique, and we always look…

Ant exterminationMosquito extermination
Maisie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Over the few years, I’ve had several problems with creepy crawlers and a friend referred me to GGA. My tech was Michael Childs and he came out and did a pretty dang good job because I have yet to have problems. I will be following up for an inspection to make sure everything is still good! Love the service and the…

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Amanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Micheal Childs is our service guy. Very knowledgeable, friendly, and eager to answer any questions I have. Highly recommend GGA for your pest control needs.

Ant exterminationMosquito exterminationTermite inspection+ Responsiveness+ Punctuality+ Professionalism
rikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tommy came to our business office the day after we called about an ant problem. He was very polite and professional and took care of the problem on the spot. We now have a contract with him for quarterly service. Highly recommend!!

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
McKenzie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy, was so friendly and hard working. He went above and beyond making sure our home was protected from Rodents by adding flashing. He was smiley and informative. We felt comfortable with him in our home. He was patient and kind.

Cockroach exterminationMosquito exterminationGeneral pest inspection
Brent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Kurtis Heady is great! Call and ask for him!

Ant exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Thank you Tommy!! It’s been so nice to be able to sit outside and have coffee in the mornings without being eaten alive!! I’m so happy!! Thank you!!!

Mosquito extermination
Ray6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Nacho has been taking care of our pest control needs for about 6 years now, always thorough, always courteous and friendly. Would highly recommend GGA.

Ant exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

WE HAVE MICHEAL CHILDS TREAT OUR HOME FOR A FEW YEARS. HE HAS ALWAYS BEEN PROMPT AND DOES A GREAT JOB. WE DO APPRECIATE HIS WORK.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Great group of people made us feel like family. Tommy was a great person to have install for us. Office staff was wonderful and helpful. Best customer service we have ever had.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Lucero2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Mosquito exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Price

$117-5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection75$58–$136
Spider extermination55$73–$166
Rodent extermination55$99–$371
Ant extermination53$86–$246
Hornet & wasp extermination44$103–$282
Cockroach extermination40$86–$282
Bug & insect extermination29$66–$144
Mosquito extermination16$71–$111

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