Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts

Experts Reviews · Company report
GGA Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

GGA Pest Management

Waco, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 178 pest control services · 4.9★ from 607 Google reviews

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Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.GGA Pest Management is better than 94% of pest control services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.GGA Pest Management is better than 93% of pest control services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.GGA Pest Management is better than 100% of pest control services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.GGA Pest Management is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.GGA Pest Management is better than 100% of pest control services.A
100

Reviews for your job

Customers hired GGA Pest Management for 8 kinds of job.

GGA Pest Management for termite extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 103
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Termite extermination”

Jan14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nacho is the very best!!!! Had them 40 years

Rodent exterminationTermite exterminationGeneral pest inspection
SteveLocal Guide · 241 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

Less than perfect annual service call on Sentricon baits around the house. Left cap loose off one unit and NO bait cartridge inside the cylinder!

Customer photo from Steve's review
Paid $200+Not sureTermite extermination
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I use them for termite control, They do an excellent job of checking the boxes and advises the conidition of termite traps,

Paid $100–120Reasonable priceTermite extermination
Gary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

GGA Pest Management is widely known as a reliable pest control company. Technician Kurtis Heady is professional, honest and politely answered all my questions. Informed me of how successful this termite treatment performed. Also decided on annual service so GGA will monitor and I can have peace of mind. Thank you!

Great priceTermite extermination+ Punctuality+ Quality
Patrick1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kurtis came out to our Church, did a full building inspection. He was extremely helpful and gave us a fair quote for the work that needed to be done. On the day of the job, he and his coworker were efficient and courteous. We are grateful for the work they did and look forward to working with Kurtis in the future!

Paid $200+Reasonable priceTermite extermination
ChaquintaLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

GGA was very quick to respond to our service call and extremely helpful answering questions!

Termite extermination
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

GGA has gone above and beyond for our family for several years now. They have a very quick response time and are very dedicated to their work. They are diligent in making sure that they diagnosis your pest and make sure that they are using the appropriate pest control need to eliminate the problem. We live in the…

Ant exterminationBug & insect exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Leola1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Tommy Miller came to our house for initial inspection and for quarterly follow up visits. He is friendly and professional. When our quarterly visits come up, he calls us. We don't have to call him.

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
MartinaLocal Guide · 80 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I'm so glad I chose GGA for my pest control problems. Pamela is exceptionally friendly on the phone and knows this business well. Tommy, who has been our technician, has gone above and beyond his duties to take good care of my family and I. I definitely recommend this company!

Ant exterminationGeneral pest inspectionRodent extermination+ Responsiveness
Ron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I would like to acknowledge the excellent service we have received from Nacho, technician . He is always Punctual, Courteous, Knowledgeable, just the epitome of a Service Technician, and also just a really good guy. I would highly recommend both him and GGa to anyone needing residential pest control service. Ron Reed

Ant exterminationBee exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
Missy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Kurtis Heady was super helpful and professional. He was knowledgable about all of my concerns.

Termite extermination+ Responsiveness+ Punctuality+ Quality
Tim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Great group of people made us feel like family. Tommy was a great person to have install for us. Office staff was wonderful and helpful. Best customer service we have ever had.

Ant exterminationCockroach exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
CentralEdited 5 days ago★★★★★

Rating only, no written review.

Paid $180–200Reasonable priceHornet & wasp exterminationTermite exterminationSpider extermination
ROBERT16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Not sureHornet & wasp exterminationRodent exterminationTermite extermination
Jeanette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

General pest inspectionRodent exterminationTermite extermination+ Professionalism

Price

$117-5% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 45%Reasonable 50%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection75$58–$136
Spider extermination55$73–$166
Rodent extermination55$99–$371
Ant extermination53$86–$246
Hornet & wasp extermination44$103–$282
Cockroach extermination40$86–$282
Bug & insect extermination29$66–$144
Mosquito extermination16$71–$111

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