Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Gil's Auto Repair 4.9 out of 5 based on 203 reviews, with the owner responding to 75% of feedback. Customers frequently praise the shop for honest communication, fair pricing, and efficient turnaround times on various vehicle repairs. Recurring themes highlight transparent explanations of necessary work and a refusal to upsell unnecessary services. However, a minority of low-star reviews allege inflated labor charges, failure to perform paid-for services, or discriminatory treatment, indicating potential inconsistencies in service delivery.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
203 Google reviews we collected
Phrases our text analysis found in 168 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 168 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Gil's is a friendly small family buisness repair shop.”
“Excellent service, fair pricing, highly recommended!”
“Very fast and thorough, straightforward with what needs to be done and why.”
“Someone messed up my car badly, and the damage ended up causing a complete electrical failure.”
“Friendly and honest service with detailed explanations of what is needed.”
“The guys at Gil’s were great to deal with and they were able to diagnose and provide services very quickly.”
“…stopper into my air conditioning system thinking that it would fix a slow leak, but no, what the CAN doesn't warn you about is that it is the worse t…”
“Highly recommend everyone to bring your vehicles here, you won't regret.”
“Fooled by the good reviews, I serviced my car there for a period of time, here's a summary of why I recommend avoiding this shop.”
“Excellent experience and communications regarding the issues and resolution.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Gil's Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Thank you again you guys were really helpful. I do wish more could have been done.
My brother recomended Gil's after they replaced the AC system in his Jeep. He is also very particular for detailed work. I have 30 year old Volvo and they were happy to work on it. Volvo dealers don't seem very enthused about working on older cars for many reasons. Gil's is a friendly small family buisness repair shop.
Gil’s auto is great. It’s convenient, They are helpful, informative and clear on what needs to be done and how long it will take. They do a great job and I love their service.
Very fast and thorough, straightforward with what needs to be done and why. No nonsense, checks entire vehicle. Competitive prices. Always satisfied with the work. No issues after being fixed.
Friendly and honest service with detailed explanations of what is needed. Quick turnaround.
The guys at Gil’s were great to deal with and they were able to diagnose and provide services very quickly. Their estimate was very thorough and the work was accomplished in a very timely basis. They performed a thorough check of the vehicle condition while it was in for service.
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 23 | — |
| General repairs & maintenance | 19 | — |
| Tires | 15 | — |
| Electrical repair | 12 | — |
| Tire rotations | 10 | — |
| Auto maintenance | 10 | — |
| Air & cabin filter replacement | 10 | — |
| Wheel alignment | 10 | — |
4.9 ★★★★★ 203 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Thank you again you guys were really helpful. I do wish more could have been done.
My brother recomended Gil's after they replaced the AC system in his Jeep. He is also very particular for detailed work. I have 30 year old Volvo and they were happy to work on it. Volvo dealers don't seem very enthused about working on older cars for many reasons. Gil's is a friendly small family buisness repair shop.
Gil’s auto is great. It’s convenient, They are helpful, informative and clear on what needs to be done and how long it will take. They do a great job and I love their service.
Very fast and thorough, straightforward with what needs to be done and why. No nonsense, checks entire vehicle. Competitive prices. Always satisfied with the work. No issues after being fixed.
Friendly and honest service with detailed explanations of what is needed. Quick turnaround.
The guys at Gil’s were great to deal with and they were able to diagnose and provide services very quickly. Their estimate was very thorough and the work was accomplished in a very timely basis. They performed a thorough check of the vehicle condition while it was in for service.
Excellent service, fair pricing, highly recommended!!
Thank you so much Larry for your positive feedback. We appreciate you trusting us with your car repairs and for your business.
Great service and reasonable pricing.
Thank you for your review, Martin. We appreciate your review and your business!
Excellent experience and communications regarding the issues and resolution.
Thank you!
Great service. Fair and honest. Joe the owner is a great guy Updating again (9/06)as this is probably my 5th time. Joey also a gentleman. Great honest guys. Couldn’t recommend more. A great neighborhood business to support.
Thank you!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
