Analyzing 8,065,3418.1M ReviewsFor 22,86822.9K Experts

Experts Reviews · Company report
Gill Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%71+10Replies to reviews 7%66+4.7Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Gill Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 707 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gill Plumbing is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gill Plumbing is better than 80% of garbage disposal repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gill Plumbing is better than 94% of garbage disposal repair.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gill Plumbing is better than 71% of garbage disposal repair.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gill Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gill Plumbing is better than 66% of garbage disposal repair.B
66

Reviews for your job

Customers hired Gill Plumbing for 8 kinds of job.

Gill Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.72
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 72 Google reviews tagged “Drain cleaning” · showing 20

Ronald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Marcus, the technician was outstanding showed me everything he was doing especially with the camera seeing the clog in the pipe what it look liked !! NotGood!! Looking forward to him finishing up on Friday

Paid $400–600Reasonable priceDrain cleaningSewer cleaning
kalee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Cody was great! Informative, efficient, and professional. I feel pricing was very fair. Will recommend!

Paid $400–600Reasonable priceDrain cleaningService not listed
Mitchell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Caleb was very informative and helpful. The drain is now cleared, very pleased.

Paid $1–200Great priceDrain cleaning
Gail7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great job on my plugged floor drain. Thank you Shaun. I joined the club. Very reasonable.

Paid $1–200Reasonable priceDrain cleaning
Marcia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Doug and Roger came to my house in the rain today. They did an exceptional job and they were extremely nice and helpful. I would recommend them to anyone. Thanks Guys.

Paid $200–300Reasonable priceDrain cleaningFaucet installation
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My service guy was Marcus. I had a basement full of water. He snaked out my sewer lines in no time at all! Also told me what caused the back up. He does good work. Ask for Marcus

Paid $200–400Great priceDrain cleaningSewer cleaning
Stephen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very professional all around from the women who answered the phone to tech. Showed up at the scheduled appointment time and completed the task quickly, efficiently and clean. The estimate is received over the phone was spot on too. No extra charge. The tech took the time to chat with me about things I can do to…

Drain cleaning
RNGeez_us9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician came out and explained every option I could utilize to resolve my issue. They offered the Superior Comfort membership and gave me details of what it comes with. The problem was resolved in a timely fashion and the technician was as thorough as possible to make sure there were no other problems.

Paid $200–400Reasonable priceDrain cleaning
GEMSTARRS10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Hello World! All I would like to say so far is Gill/ Superior Plumbing is by far THE BEST overall. I am just now entering the phase of discovering what is turning out to be major issue with my plumbing in which I obviously am not happy about but the security and excellent customer service that I am Initially…

Paid $1–200Reasonable priceDrain cleaningPlumbing leak detectionWater tank installation
KyiaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Called Superior Wednesday to come snake my basement shower drain. They got me scheduled Friday & it didn’t even need snaking, just the drain head lifted & hair pulled out. $89 for it, not bad cus that was the price just to show up & snaking would’ve been $165 I believe so I saved some $. Shower drains just fine now.…

Paid $1–200Drain cleaning
Leeann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gill Plumbing, to this point has been AMAZING ! They showed up when they said they would and was very knowledgeable. Then offered solutions to our issues . So we ABSOLUTELY hired them ! Thank You From The Hensley’s

Paid $2,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service was great and honest clean

Paid $1–200Toilet repairDrain cleaning
MattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan Little was very professional and knowledgeable. Thank you for the prompt service on a Saturday.

Paid $200–400Reasonable priceDrain cleaningSewer repair
Dominic1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cody did an awesome job cutting us in a new clean out and clearing out our grease blockage

Paid $200–400Great priceDrain cleaning
Laney-Lane10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Marcus was wonderful and very knowledgeable

Paid $200–400Great priceDrain cleaningPlumbing leak detectionPlumbing leak repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan did a great job!

Paid $1–200Great priceDrain cleaning
Monica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Caleb did a great job and was very informative. Ill be calling again for my plumbing needs.

Paid $200–400Not sureDrain cleaning
David7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very courteous and professional.

Paid $1–200Reasonable priceDrain cleaningService not listed
Jesse4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Took care of my clog and explained everything.

Drain cleaning
Bobbie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service and repair. Reasonable pricing also.

Drain cleaning

Show more drain cleaning reviews (52 more) →

Price

$383+13% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair87$248–$1.2k
Drain cleaning72$39–$295
Toilet repair63$166–$480
Plumbing leak detection39$54–$520
Water heater installation34$1.2k–$2.4k
Plumbing leak repair32$216–$988
Faucet repair30$148–$517
Sewer cleaning26$161–$493

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