Experts Reviews · Company report
Gill Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%71+10Replies to reviews 7%66+4.7Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Gill Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 707 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gill Plumbing is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gill Plumbing is better than 80% of garbage disposal repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gill Plumbing is better than 94% of garbage disposal repair.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gill Plumbing is better than 71% of garbage disposal repair.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gill Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gill Plumbing is better than 66% of garbage disposal repair.B
66

Reviews for your job

Customers hired Gill Plumbing for 8 kinds of job.

Gill Plumbing for sewer cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.26
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 26 Google reviews tagged “Sewer cleaning”

Ronald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Marcus, the technician was outstanding showed me everything he was doing especially with the camera seeing the clog in the pipe what it look liked !! NotGood!! Looking forward to him finishing up on Friday

Paid $400–600Reasonable priceDrain cleaningSewer cleaning
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My service guy was Marcus. I had a basement full of water. He snaked out my sewer lines in no time at all! Also told me what caused the back up. He does good work. Ask for Marcus

Paid $200–400Great priceDrain cleaningSewer cleaning
John15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cody did a great job resolving my issue with a backed up floor drain in the basement, he also stuck around to answer my questions on other issues and was very patient, clear and polite. Will continue using this service.

Paid $1–200Reasonable priceSewer cleaning
SherryLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Shawn Downes provided professional, courteous service. We will call again!

Sewer cleaning
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ignacio with Gill Plumbing was a pleasure to work with, very professional, knowledgeable, and personable. He presented options for remedy that we weren’t aware existed. Scheduling was easy and text confirmations and appointment reminders were helpful. We look forward to working with them again.

Reasonable pricePlumbing pipe repairSewer cleaningSewer repair
NellLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan is extremely knowledgable, quick and polite. Highly recommended!

Great priceSewer cleaning
KatieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Caleb as well as the whole company was awesome! I had an emergency home alone with my baby and they were able to squeeze me in same day to fix the problem. Caleb was respectful, insightful,very professional and thorough with his inspection and diagnosis.... Not to mention the whole thing was super affordable. I will be recommending them to anyone who asks!

Paid $200–400Great priceSewer cleaningService not listed
ML2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful Service, truly remarkable and would recommend Gill Plumbing. Fast, honest, point on for pricing. Our serviceman was Evan, very respectful of us, property and situation.

Paid $200–400Great priceSewer cleaningSewer repair
Maria10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This company is absolutely amazing, and our plumber Shaun who came out, went above and beyond and did everything he could to help us out. If I could give 10 stars I would. Would definitely recommend this company to friends and family. Super friendly polite and respectful of my property and home. Great experience. All around happy customer.

Great priceSewer cleaning
RickLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fixed problem, done in minutes

Paid $200–400Reasonable priceSewer cleaning
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What I am most impressed about was Chase cleaned up when he was done. Great job!

Paid $1–200Reasonable priceSewer cleaning
michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent, he showed up and explained the plan for the work and a time frame. Very good to know.

Paid $1,000+Not sureSewer cleaningSewer repair
StevenLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional. Joey and Tyler were great. Recommend Gill Plumbing highly. Uncle Doug and the rest of the crew also.

Paid $1,000+Reasonable pricePlumbing pipe repairSewer cleaningPlumbing leak repair
TrevorLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is our second experience with Superior Comfort (Gill Plumbing), and we are loyal customers. Wonderful customer service. Got us scheduled for same-day service too! Great price and very friendly service men. Time efficient and fixed our problem. Joey did an excellent job.

Paid $300–400Great priceSewer cleaningSewer repair
Joy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

He was very good very personable I will have him come out to the house anytime for any plumbing needs to be friends I recommend dog for any for any plumbing decisions

Paid $200–300Great priceDrain cleaningSewer cleaning
Ericka11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ignacio and Marcus were amazing! They were very informative and knowledgeable. They didn't sugar coat anything and told me what needed to be replaced immediately. He was able to explain the issue to my 73 yo mother in a way that she completely understood. Would definitely recommend! Update : Doug and crew came…

Paid $1,000+Drain cleaningPlumbing pipe repairSewer cleaning
Omar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★

Asked for sewer sneak and just stated that they were ok and charged for the visit, bottom line I needed the sewer to be sneak. Probably misunderstanding but will need them to return and do the job

Sewer cleaning
Brittney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Ignacio, Evan and Tyler (Slim Beefy) Did an amazing job and were very upfront about the potential issue and way to remediate the problem. Had great knowledge and was able to address additional questions. Will continue to use the company in the future.

Plumbing pipe repairSewer cleaningSewer repair
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler O’Neal and Evan Little did a great job fixing our basement leak and flood! They came out within 2 hours notice, and did a fantastic job! Thank you guys!

Paid $300–400Great pricePlumbing pipe repairSewer cleaningSewer repair
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler O’Neal and Evan Little came out within 2 hours notice and did a fantastic job at repairing our drain and clearing the blockage! Thank you guys!

Paid $300–400Great priceDrain cleaningPlumbing pipe repairSewer cleaning
Mocha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The whole staff was very kind and knowledgeable and made sure my project would get in a timely manner.

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
brandon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $1,000–1,200Reasonable priceSewer cleaning
Tommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable priceSewer cleaning
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Not sureSewer cleaningSewer repair
Sean8 months ago★★★★★

Rating only, no written review.

Paid $200–300Not sureSewer cleaning
Greg8 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceSewer cleaning

Price

$383+13% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair87$248–$1.2k
Drain cleaning72$39–$295
Toilet repair63$166–$480
Plumbing leak detection39$54–$520
Water heater installation34$1.2k–$2.4k
Plumbing leak repair32$216–$988
Faucet repair30$148–$517
Sewer cleaning26$161–$493

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