Experts Reviews · Company report
Gill Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%71+10Replies to reviews 7%66+4.7Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Gill Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 707 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gill Plumbing is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gill Plumbing is better than 80% of garbage disposal repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gill Plumbing is better than 94% of garbage disposal repair.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gill Plumbing is better than 71% of garbage disposal repair.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gill Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gill Plumbing is better than 66% of garbage disposal repair.B
66

Reviews for your job

Customers hired Gill Plumbing for 8 kinds of job.

Gill Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Sewer repair”

jim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

Workers were very knowledgeable, polite, and very pleasant to work with. Very hard workers. We are very pleased.

Paid $2,000+Reasonable pricePlumbing pipe repairSump pump repairSewer repair
Leeann1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Gill Plumbing, to this point has been AMAZING ! They showed up when they said they would and was very knowledgeable. Then offered solutions to our issues . So we ABSOLUTELY hired them ! Thank You From The Hensley’s

Paid $2,000+Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
MattLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Evan Little was very professional and knowledgeable. Thank you for the prompt service on a Saturday.

Paid $200–400Reasonable priceDrain cleaningSewer repair
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ignacio with Gill Plumbing was a pleasure to work with, very professional, knowledgeable, and personable. He presented options for remedy that we weren’t aware existed. Scheduling was easy and text confirmations and appointment reminders were helpful. We look forward to working with them again.

Reasonable pricePlumbing pipe repairSewer cleaningSewer repair
ML2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Wonderful Service, truly remarkable and would recommend Gill Plumbing. Fast, honest, point on for pricing. Our serviceman was Evan, very respectful of us, property and situation.

Paid $200–400Great priceSewer cleaningSewer repair
MaryLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Cody and Joseph came back today to finish our sewer line repair and did a great job! These techs were very knowledgeable just like every solid techs we’ve had over years from Gill. I definitely would refer them to friends and family.

Paid $2,000+Reasonable priceSewer repairService not listed
Kimberly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very pleased with service and professionalism from Gill. I keep coming back because their service, prices and crews are always top notch!

Paid $2,000+Reasonable priceSewer repair
shelley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Marcus was very good explained what was happening. Very polite

Paid $1,000+Not sureToilet repairPlumbing pipe repairSewer repair
Kathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Austin, Evan and Ignacio were extremely professional. Austin and Evan had to work in a crawl space on the hottest day of the year and they never complained- always had a smile on their faces and a positive comment. The work was completed in a timely manner and we are all set. This is not my first time using Gill and I highly recommend them.

Paid $1,000+Not sureToilet repairSewer repair
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Was a big job, that had surprises that Gill’s crew handled and made sure our service was reconnected in timely matter

Customer photo from Jeff's review
Paid $1,000+Reasonable priceSewer repair
michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Excellent, he showed up and explained the plan for the work and a time frame. Very good to know.

Paid $1,000+Not sureSewer cleaningSewer repair
RobinLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Joey did a great job! He's very friendly, professional, hard working. I appreciate the respect he pays to me and my home.

Reasonable priceSewer repair
Janice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ignacio,Joey,Evan and Doug did an amazing job on my sewer replacement. It was a big project with some challenges but they got it done on time with little inconvenience to me and my family. Ignacio took extra time on a Sunday to come out and go over everything with me before the project began. I truly appreciate all…

Paid $1,000+Not sureSewer repair
TrevorLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This is our second experience with Superior Comfort (Gill Plumbing), and we are loyal customers. Wonderful customer service. Got us scheduled for same-day service too! Great price and very friendly service men. Time efficient and fixed our problem. Joey did an excellent job.

Paid $300–400Great priceSewer cleaningSewer repair
Ericka11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Ignacio and Marcus were amazing! They were very informative and knowledgeable. They didn't sugar coat anything and told me what needed to be replaced immediately. He was able to explain the issue to my 73 yo mother in a way that she completely understood. Would definitely recommend! Update : Doug and crew came…

Paid $1,000+Drain cleaningPlumbing pipe repairSewer cleaning
ErikLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service. Not only was the work I needed done well, but the employees that worked here which included guys like Ignacio and Joseph were a pleasure to do business with.

Paid $1,000+Reasonable pricePlumbing pipe repairSewer repair
Brittney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Ignacio, Evan and Tyler (Slim Beefy) Did an amazing job and were very upfront about the potential issue and way to remediate the problem. Had great knowledge and was able to address additional questions. Will continue to use the company in the future.

Plumbing pipe repairSewer cleaningSewer repair
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Had a problem with the sewer in the house. So after trying to solve the problem with no luck , I called Gill Plumbing ( Superior Comfort ) to help me get the sewer open . They came out and did not have any luck solving the problem, at that moment I knew it was a bigger issue . The next day Ignacio came out and with…

Plumbing leak detectionSewer repairPlumbing leak repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Outstanding Performance and insightful summary

Paid $1,000+Reasonable priceSewer repair
Brandon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Tyler O’Neal and Evan Little did a great job fixing our basement leak and flood! They came out within 2 hours notice, and did a fantastic job! Thank you guys!

Paid $300–400Great pricePlumbing pipe repairSewer cleaningSewer repair
Tina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe and Evan were very courteous and very helpful in answering any and all my questions. They did an awesome job filing in the hole and cleaning up after themselves. I look forward to working with these two gentleman and Superior/Gill in the future. Thanks for all your hard work.

Paid $1,000+Not sureSewer repair
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gill plumbing did an outstanding job. Great experience from the time the project manager came out until the last technician left. They were professional, well mannered, very good communication and the technicians all had excellent knowledge of what they were doing. They showed up when they said they would, kept the…

Paid $1,000+Reasonable priceSewer repair
P4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent job of replacing cast iron pipes done by Evan, Justin, Chase and Kyler. This crew was efficient, skilled and prompt.

Reasonable priceWater heater installationPlumbing pipe repairSewer repair
Jennifer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called the morning of after trying a few different plumbers. Gill’s plumbing was the only company able to fit me in the day of. I was told a gentleman would be to my house around lunch. They were right on time. Fixed my issue and were very fair on the pricing. This is my go to plumbing company from now on.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Carolyn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $1,000+Not sureSewer cleaningSewer repair

Price

$383+13% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair87$248–$1.2k
Drain cleaning72$39–$295
Toilet repair63$166–$480
Plumbing leak detection39$54–$520
Water heater installation34$1.2k–$2.4k
Plumbing leak repair32$216–$988
Faucet repair30$148–$517
Sewer cleaning26$161–$493

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