Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Gill Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%71+10Replies to reviews 7%66+4.7Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Gill Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 707 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gill Plumbing is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gill Plumbing is better than 80% of garbage disposal repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gill Plumbing is better than 94% of garbage disposal repair.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gill Plumbing is better than 71% of garbage disposal repair.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gill Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gill Plumbing is better than 66% of garbage disposal repair.B
66

Reviews for your job

Customers hired Gill Plumbing for 8 kinds of job.

Gill Plumbing for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$314–$1.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Toilet installation”

Owen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Tech. came out to repair single handle shower fixture. Required some upgrades to the pipes in the access panel. Added new cutoff valves and all shower hardware. Also replaced a toilet in same bathroom. He was very friendly and professional and I was very happy with his work. I highly recommend this company and will…

Paid $1,400–1,600Reasonable pricePlumbing pipe repairToilet installationShower repair
Harry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The excellent workers came, they were friendly and courteous, they did their job, and then, they were gone. Excellent experience.

Paid $2,000+Not surePlumbing pipe repairToilet installationPlumbing leak repair
Diane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Chase was very knowledgeable and explained the reasons behind my leak on my dishwasher shut off valve. Would ask for him to do any future plumbing issues.

Paid $1–100Reasonable priceToilet installation
Latrice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Found out I had a leak from very old toilet. I was able to get a prompt appointment. The technician that came out was Chase he was very professional he replaced my toilet and cleaned up after.Fair price and great customer service.Even give my 3 year old the company Bear which she thinks is awesome.

Paid $600–700Reasonable priceToilet installation
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very great plumber. I had leaking in some pipes, acid leaking in battery backup for sump pump and old water heater to replace.

Paid $1,000+Reasonable priceToilet repairToilet installation
Stephen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We always use Gill Plumbing for any repair and installation! Recently completed kitchen and 1/2 bath upgrades with Gill. As usual, quality workmanship, friendly service, and reasonable pricing! Austin, Chase, and Hayden did an excellent job from start to finish!

Reasonable priceGarbage disposal installationToilet installationFaucet installation
Kaya year ago★★★★★

Rating only, no written review.

Not surePlumbing pipe repairToilet installation

Price

$383+13% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair87$248–$1.2k
Drain cleaning72$39–$295
Toilet repair63$166–$480
Plumbing leak detection39$54–$520
Water heater installation34$1.2k–$2.4k
Plumbing leak repair32$216–$988
Faucet repair30$148–$517
Sewer cleaning26$161–$493

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