Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Gill Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%71+10Replies to reviews 7%66+4.7Craft & service penalty94−0.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

Gill Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.8★ from 707 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Gill Plumbing is better than 86% of garbage disposal repair.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Gill Plumbing is better than 80% of garbage disposal repair.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Gill Plumbing is better than 94% of garbage disposal repair.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Gill Plumbing is better than 71% of garbage disposal repair.B
71
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Gill Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Gill Plumbing is better than 66% of garbage disposal repair.B
66

Reviews for your job

Customers hired Gill Plumbing for 8 kinds of job.

Gill Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 34 Google reviews tagged “Water heater installation” · showing 20

Emily3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service! Cody was quick, professional, and explained things very well. He was able to get me a new water heater the same day with no wait! And even helped clean up the flood the previous one had caused. Will definitely request him for any future work!

Water heater installation
Greg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

Called on a Sunday, since my water heater tank ruptured Saturday night. Got an appointment setup for Monday, via a AI agent. Monday a human rep called to confirm (which was good because the AI agent booked only an inspection, not a replacement), the tech showed up on time and got to work. At one point the tech had…

Paid $1,800–2,000Reasonable priceWater heater installation
Karl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Job well done.Cleaned up well.Thankyou to Evan and James

Paid $2,000+Reasonable priceWater heater installation
CaroleLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good work. Clear and unbeatably good record of the procedure. Sincerely, Dr. Carole Rowland

Reasonable priceWater heater installation
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very polite and professional as are all the Superior folks who have been to my home

Water heater installation
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Very knowledgeable and courteousj Joseph did a great job

Paid $1,000+Reasonable priceToilet repairWater heater installationShower installation
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very professional and did a great job explaining the process and making sure that he was able to get someone out today to complete the repairs.

Paid $2,000+Reasonable priceWater heater installation
Mary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Awesome guy. Very professional but also very friendly. Got the job done and did a great job.

Paid $1,000+Reasonable priceWater heater installation
Shefa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The best service

OverpricedWater heater installation
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Everyone did a very professional job they went right to work removing and installing the new water heater they cleaned up everything. Great job!

Reasonable priceWater heater installation
Tony3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Alex and Chase were great, did an awesome job. They were quick and neat and very accommodating to our needs. Would highly recommend them. Chase came back to our home to update our backup sump pump and did an amazing job.

Water heater installationSump pump repair
HarryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service! On time, attention to detail, clean, and very thorough. I highly recommend this company!

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairService not listed
Roberto11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

"Five stars for Gill Plumbing / Superior Comfort! Last night as my hot water tank gave out during a blizzard outside and temperatures dipping into the teens and not having hot water was the last thing that I wanted to happen. So I called Superior Comfort and talk to a rep and she explain the process to me during…

Paid $1,000+Great priceWater heater installation
Jane4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Employees worked steadily from 9:30 to 5:30. It was a big, expensive job but I’m happy with the result. The guys were kind, professional and explained well when I had questions.

Paid $1,000+Reasonable priceWater heater installation
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Evan and Kyle did a great job.

Water heater installation
Barb11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great customer service! Quick and efficient. And it works! Just had a full hot shower! Highly recommend.

Great priceWater heater installation
greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Evan and Joseph were great technicians . Show up on time and did a fast and clean install. Behaved professionally and were friendly and respectful of our home. I would call them again . Thanks guys

Paid $1,000+Reasonable priceWater heater installation
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Service tech chase did a great job. Friendly and professional. Solved my issue in a timely manner.

Paid $1,000+Reasonable priceWater heater installation
Rick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Very professional, fast service. They did a great job.

Paid $1,000+Reasonable priceWater heater installation
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Evan Little a Joe Lukasik removed an installed new 40 gallon water heater today 12/5/25. Excellent job very professional .

Paid $1,000+Reasonable priceWater heater installation

Show more water heater installation reviews (14 more) →

Price

$383+13% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 21%Reasonable 62%Overpriced 6%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair87$248–$1.2k
Drain cleaning72$39–$295
Toilet repair63$166–$480
Plumbing leak detection39$54–$520
Water heater installation34$1.2k–$2.4k
Plumbing leak repair32$216–$988
Faucet repair30$148–$517
Sewer cleaning26$161–$493

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